Return to previous page

Page administration is not loaded - by logicnet

This topic has 15 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Laranz

logicnet

Participant

July 4, 2017 at 08:50

In the admin pages section I want to edit the pages
But these pages do not open

Please, contact administrator
for this information.

#167000 Copied Theme version: last WooCommerce version: last

14 Answers

Olga Barlow

Support staff

July 4, 2017 at 17:28

Hello,

I can see the only white screen when following your link. Very likely some fatal error appeared. Please, provide me also FTP access.

Regards

#167050 Copied

logicnet

Participant

July 4, 2017 at 17:50

I sent the ftp login access

Please, contact administrator
for this information.

#167056 Copied

Olga Barlow

Support staff

July 5, 2017 at 11:04

Hello,

Seems it was some problem with your DB. Check now, please.

Regards

#167113 Copied

logicnet

Participant

July 6, 2017 at 09:23

not working!
What kind of problem to the database?

Maybe you need to update Visual Composer to version 5.2

#167211 Copied

logicnet

Participant

July 6, 2017 at 15:20

Version 5.2 was added to the download plugins section.
I updated the module and nothing changed 🙁

#167246 Copied

Olga Barlow

Support staff

July 6, 2017 at 15:46

Hello,

I don’t see problem with page editing http://prntscr.com/fsehz0
Could you explain in more details? Because first time I could not even login to your Dashboard and thought that this was your problem.

Regards

#167249 Copied

logicnet

Participant

July 11, 2017 at 07:51

Eventually the page loads
But I changed the slide and saved the home page
And it was blocked:
https://prnt.sc/fu6ttk

#167566 Copied

Olga Barlow

Support staff

July 11, 2017 at 17:42

Hello,

So, do you still have the problem or it was solved? What slider did you choose?

Regards

#167639 Copied

logicnet

Participant

July 12, 2017 at 15:02

Hi
The problem persists.

Any changes I make to the home page
After I save, Is being blocked

#167753 Copied

Laranz

Participant

July 13, 2017 at 08:30

Hi,

A couple of things we can try to find what cause the issue,

1. Disable all the other plugins other than 8theme suggestions, and see that fixes.
2. Increase the memory allocated to PHP, https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
3. Turn on the https://codex.wordpress.org/WP_DEBUG or see the error_log in your server to figure out what cause the issue.

Let us know,

Thanks,
laranz.

#167801 Copied

logicnet

Participant

July 13, 2017 at 08:49

I disconnected the plugins and the problem seems to arise from Visual Composer
memory allocated to PHP it is at 256mb

#167804 Copied

Olga Barlow

Support staff

July 13, 2017 at 16:45

Hello,

I don’t face any white screen when saving the page http://prntscr.com/fv9ox6 and VC plugin is enabled.

Regards

#167887 Copied

logicnet

Participant

July 16, 2017 at 16:05

To me it does not work
It hangs when I click on the save
I tried on other computers and with the opera, chrome, ie

#168032 Copied

Laranz

Participant

July 16, 2017 at 19:19

Hi @logicnet,

I tried to save the home page multiple time in the backend, each time the page saves without any issue. Can you try in a separate browser in a private tab, clear all your cache too.

Let us know,

Thanks,
laranz.

#168038 Copied
Viewing 15 results - 1 through 15 (of 15 total)