Have you imported options.json file? Because all these settings are related to theme options (Theme Options > Import/Export > Options > copy code from json file and paste into the appropriate field).
Regards
Olga Barlow
Participant
September 20, 2017 at 12:53
So, do you need only shopping cart or all the content that right top bar has? Provide me temporary admin panel access to your site to add the new custom styles.
Regards
Olga Barlow
Participant
September 20, 2017 at 12:49
Hello,
I’ll send your request to our developers and they will try to implement if it doesn’t break all the other features. Meanwhile, if you want to have the search by all the content you just need to leave customization that we made in child theme.
Regards
Olga Barlow
Participant
September 20, 2017 at 11:39
Hello,
Unfortunately, this issue can’t be fixed globally because it’s related to logo height and menu position depends on it. So to fix this problem you need to use custom CSS
.nav-sublist-dropdown:before {top: -35px;}
Regards
Olga Barlow
Participant
September 20, 2017 at 11:35
Hello,
Check now, please. Do you need anything else?
Regards
Olga Barlow
Participant
September 19, 2017 at 17:02
Hello,
Go to Theme Options > E-Commerce > Promo popup > Off or disable link if you want just disable the link.
Regards
Olga Barlow
Participant
September 19, 2017 at 17:01
Hello,
It’s possible to show right top bar widget area using additional custom CSS but don’t you think that top bar will be too large http://prntscr.com/gn3r2i ?
Could you provide me temporary admin panel and FTP access to check because we can’t replicate this issue on our test installs and need to check your settings?
Regards
Olga Barlow
Participant
September 19, 2017 at 16:20
Hello,
I don’t see custom code related to the header on your site. Try to add the following custom to align the logo
@media only screen and (min-width: 992px){
.header-wrapper.header-two-rows .left-wrap {
width: 41%;}}
Regards
Olga Barlow
Participant
September 19, 2017 at 16:04
Besides I found that problem is related to WPML plugins because once I disable theme everything works fine with both default and our theme. So, contact WPML support team.
So, could you explain in details what exactly is different between our theme and default in this question?
Regards
Olga Barlow
Participant
September 19, 2017 at 15:18
Hello,
You can always find the latest version of all the included plugins here https://www.8theme.com/download-plugins/
Try to update WooZone plugin and let me know if the problem still persists.
Regards
Olga Barlow
Participant
September 19, 2017 at 15:09
Hello,
Share icons don’t have the option to edit URL because it’s share option. If you need just links to your social accounts I would recommend to use static blocks and block shortcode to show them. What I mean:
1) Create static block using Socials VC element and add the necessary links http://prntscr.com/gn26j7
2) Go to Theme Options > Header settings and use [block id=””] shortcode to show your static block in custom header area http://prntscr.com/gn27yz
@media only screen and (min-width: 480px){
.et-blog .post-grid:first-child { width: 50%;}}
.et-blog .post-grid:nth-child(odd) {
padding-right: 15px;
clear: both !important;
}
.et-blog .post-grid:nth-child(even):not(:first-of-type) {
clear: none!important;}
2) Go to Theme Options > Blog > Sidebar position > choose the Sidebar right > Save. After that go to Pages > edit your blog page and scroll down to 8theme Layout options > Sidebar position > Without. It will disable sidebar for the blog page only.
Regards
Olga Barlow
Participant
September 19, 2017 at 08:20
Hello,
Then we need to connect to your site via FTP to find out what is the reason of this problem. When we use credentials that you provided we get the following response http://prntscr.com/gmx2n9
Please, contact your hosting provider to fix the problem with FTP connection. Once we get access to FTP we’ll be able to start.
Regards
Olga Barlow
Participant
September 18, 2017 at 16:50
Hello,
It requires some customization of the styles because WPML changes their classes. If you provide me temporary admin panel access to your site I’ll help you with styles.
Regards
Olga Barlow
Participant
September 18, 2017 at 16:42
Hello,
Hook that displays all the necessary information including SKU is placed in xstore/woocommerce/single-product-content.php But you may also use functions.php of the child theme to make changes.
If you need help with customization you can contact WPKraken team.
Regards
Olga Barlow
Participant
September 18, 2017 at 16:30
Hello,
Due to WC plugin docs
Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
If you don’t want to show these products and want to choose what products to show then I would suggest you to disable related products in Theme Options and enable Upsells (change position of up-sell products from “sidebar” to “After content”).
2) You need to make changes in template files. Copy
xstore/woocommerce/content-product.php and xstore/woocommerce/content-product-slider.php files into child theme and move the categories code below the title, for example http://prntscr.com/gmngo7
3) Don’t understand what exactly you want to change. Could you explain what you want to change and I’ll sen you the correct code?
4) xstore/woocommerce/single-product-content.php
Regards
Olga Barlow
Participant
September 18, 2017 at 15:49
Hello, @efrat_cohen
This is a topic for suggestions and propositions only. If you have just questions about theme settings and need help then you need to create the individual topic. I have created it for you https://www.8theme.com/topic/few-questions-5/#post-172722 and you’ll get the answer there.
Go to Appearance > Themes > enable default WooCommerce theme Storefront and check if everything works fine with the default theme.
Reply back in case problem arises only when our theme is activated and provide admin panel and FTP access to your site.
If you see the same problem even with default theme then check the WC plugin settings and contact WC plugin support.
Regards
Olga Barlow
Participant
September 18, 2017 at 15:15
Hello,
What plugin do you use to export products? Are you trying to export products from the site where our theme is installed and import them also to site where our theme is installed?
Regards
Olga Barlow
Participant
September 18, 2017 at 15:12
Hello,
You may contact plugin author to get help with this issue, maybe they have some special settings for the products per page that overwrite theme options.
