Yes we can, but we need to test the site once we implement these options and we don’t have where to test it at this moment. Anyway, in future, we’ll do it, be sure.
Regards
Olga Barlow
Participant
November 15, 2017 at 16:38
Hello,
We fixed the issue even without admin panel access. So, check the search now, please. Also, credentials still do not allow me to login.
Regards
Olga Barlow
Participant
November 15, 2017 at 16:32
Hello,
Try to login by yourself using these credentials. We always get http://prntscr.com/hau2gz
Maybe you set some limits for this user?
Regards
Olga Barlow
Participant
November 15, 2017 at 14:42
Hello,
1) You have used nulled version of our theme https://prnt.sc/has47t and now you won’t be able to use autoupdate option for theme or included plugins because of changes that you made when installing nulled theme. We also can’t guarantee 100% correct work of our theme if you used nulled version.
2) We don’t have another answer from Massive Addons author about this issue http://prntscr.com/hasa7c except this one:
make sure that your server is not using mod_security or FastCGI handler for PHP. If it is, you need to contact with your hosting provide and ask to increase the maximum body length value.
Checked your site and see that problem is not related to html font size. Actually, font family that you use gives this effect because with other font family words size looks normal. Ok, in this case, you need to change font-sizes using custom CSS. I have added styles in child theme style.css.
Check now.
Regards
Olga Barlow
Participant
November 14, 2017 at 15:33
Hello,
1) XStore Theme uses Visual Composer as the main page builder that’s why we did not test it with elementor. Can’t guarantee compatibility.
2) a. You can use image as breadcrumbs or header bg (Theme Options > General > Header settings & Breadcrumbs)
b. There is no option to use individual images for every product by default, only for simple pages. It’s possible to implement only by additional customization.
Regards
Olga Barlow
Participant
November 14, 2017 at 15:26
Hello,
We need to check the header type to provide you correct code. So, please, provide me temporary admin panel access to check your site and give you the answer.
Anyway, I would recommend you to update slider plugin to the latest version 5.4.2 https://www.8theme.com/download-plugins/ because you are using too old version 5.1.1.
Regards
Olga Barlow
Participant
November 14, 2017 at 11:21
Hello,
Problem is caused by WooCommerce Point of Sale plugin. And this plugin makes the menu problem even with official WC theme Storefront, you can enable this theme and check. Contact plugin author to fix the issue.
Regards
Olga Barlow
Participant
November 14, 2017 at 11:08
Hello,
Please, try to copy/paste password before posting it here. Login credentials are still incorrect.
Go to Theme Options > Blog & Portfolio > Single Post > Posts previous/next buttons > Off
Regards
Olga Barlow
Participant
November 13, 2017 at 17:45
You are welcome!
Regards
Olga Barlow
Participant
November 13, 2017 at 17:44
Hello,
You are welcome! Ok, then let’s continue our conversation via chat. We are glad to help you.
Regards
Olga Barlow
Participant
November 13, 2017 at 17:43
Hello,
Icons problem caused by this error in console
Access to Font at ‘/themes/xstore/fonts/xstore-icons.ttf?2ki8t4?ver=4.6.1’ from origin ‘ ‘ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘ ‘ is therefore not allowed access. Contact your hosting provider to solve this issue.
1) Products toolbar was disabled http://prntscr.com/h9xpjt
4) Problem was caused by old version of fontawesome in massive addons plugin files. We have fixed it. Check now, please.
Provide me link to the product where I’ll be able to check the problem. Because I tried to share one product and did not face problem http://prntscr.com/h9xbsr
If you shared some products before adding the correct image you need to clean FB cache https://developers.facebook.com/tools/debug/ and after that try to share the product again.
Regards
Olga Barlow
Participant
November 13, 2017 at 16:28
Hello,
Have you changed the font-size of the html? Because all these titles use rem and their size depends on html fon-size. So, try to increase the size of the html.
Can’t check your site because you have enabled maintenance mode and I don’t have admin panel credentials to login and check to be sure.
Unfortunately, plugin author has not released new update yet to fix this issue. We are still waiting. So, please, downgrade your PHP to 7.0 and wait for the plugin update.
Regards
Olga Barlow
Participant
November 13, 2017 at 15:31
Hello,
Add the following code in custom CSS to fix this issue
@media only screen and (min-width: 1200px){
.content-product .product-content-image img {
min-width: 1px;
width: auto;
}}
Regards
Olga Barlow
Participant
November 13, 2017 at 15:28
Hello,
This issue was fixed in version 4.12 of our theme and 1.0.18 of XStore Core plugin. Once we release the new version of XStore Core plugin you’ll see the notice at the Dashboard > Updates http://prntscr.com/h9w9gr
