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Help! XStore - by ooops-shop - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

ooops-shop

Participant

November 10, 2017 at 17:51

Hi! I’m from Russia and I have problem with English. Sorry for the mistakes, I use translator. Really liked Your theme, very comfortable and almost always clear. I have some questions:

1) WPBakery Page Builder asks to enter activation code, turn on the link but it says “NO LICENSES FOUND”. What code to enter? Where and how to get it?

2) Try to update XStore, enter the code, but I “Purchase Code is not valid” misleading. Why is my code not right? Version WordPress last.

3) use the template DEFAULT. How to set up the item card? the color of the text, color attributes, order of attributes? As on the shop page to add filters by attributes?
Аs long as it feels. Maybe such questions were in the forum, but it’s hard for me to find.

Thanks in advance.

P.S. Not enough of the Russian language((((((

Привет! Я из России, и у меня проблемы с английским. Простите за ошибки, пользуюсь переводчиком. Очень понравилась Ваша тема, очень удобная и почти везде понятная. У меня есть вопросы: 1) WPBakery Page Builder просит ввести код активации, перехожу по ссылке, но там написанно NO LICENSES FOUND. Какой код вводить? Где и как его получить? 2) Пытаюсь обновить XStore, ввожу код, но мне сообщают Purchase Code is not valid. Почему мой код не подходит? Версия WordPress последняя. 3) использую шаблон Бубабум. Как настроить карточку товара? цвет текста, цвет атрибутов, порядок атрибутов? Как на странице магазина добавить фильтры по атрибутам? 4) Пока вроде всё. Может подобные вопросы и были в форуме, но мне тяжело найти. Заранее спасибо. P.S. Не хватает русского языка

Please, contact administrator
for this information.

#177364 Copied Theme version: XStore 4.11. WooCommerce version: 3.2.3

5 Answers

Rose Tyler

Support staff

November 13, 2017 at 09:07

Hello,

Thank you for the topic.
Sorry for the delay due to the weekends.
1. You can activate Visual Composer only in case you bought individual plugin license. If you use plugin as part of our theme you don’t need activation. Read more here -http://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
2. I do not see the problem with your purchase code. Please try to update theme manually via FTP – http://xstore.helpscoutdocs.com/article/63-theme-update
Don’t forget to create backup of your files and database before starting update process!
Enter your purchase code to activate the theme and skip Setup Wizard.
3. Please go to Theme Options > General > Header Settings > http://prntscr.com/h9r76r
Please read how to create variable products – https://docs.woocommerce.com/document/variable-product/
find here information about attributes – https://docs.woocommerce.com/document/managing-product-taxonomies/
In our documentation you may find information about shop sidebars -http://xstore.helpscoutdocs.com/article/67-shop-page
here screenshots of demo shop sidebars with filters – http://prntscr.com/h9r8ju http://prntscr.com/h9r8bf

Let us know if you need any further assistance.

Regards

#177398 Copied

ooops-shop

Participant

November 13, 2017 at 13:30

Thank you very much)

1) On the license of the plugins and themes are no more questions.

2) About the color attributes do not fully understand.
You need to configure the item card. It didn’t work with the translator, but it does not always help, so experiment with all the settings and searching for desired function.
We had to change the color of the attributes highlighted in green, been looking for changed settings, it was found that this switch works the second time, i.e. after the transfer in mode off nothing happens, you need to return to on, back to off and everything works, the text changed from white to black. You can choose a different color? If so, where? If not, how and where to register in Custom CSS?
How to change the color of the area highlighted in red? This is an area titles, descriptions, attributes, in General, the card of individual goods. How many did not seek and did not change settings, it remains white.

https://prntscr.com/h9uk37

Help, please)))

#177449 Copied

Rose Tyler

Support staff

November 13, 2017 at 15:47

Hello,

Seems this question was replied via our chat support.
Let us know if you need any further assistance.

Regards

#177467 Copied

ooops-shop

Participant

November 13, 2017 at 16:26

Thank you very much) very helpful)))
and wrote in the chat and on the forum, as for some reason I have not responded, and that was a weekend not smart enough.
Very pleased that You have Russian-speaking staff. Thank you very much.
All the best and good luck

#177475 Copied

Olga Barlow

Support staff

November 13, 2017 at 17:44

Hello,

You are welcome! Ok, then let’s continue our conversation via chat. We are glad to help you.

Regards

#177490 Copied
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