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Olga Barlow

Participant

January 28, 2022 at 22:04

Hello,

Provide us with WP Dashboard access to your site, please. We’ll check the issue with the newsletter and reviews in more detail.

Regards

#315473 Copied In reply to: I have a problem with my product reviews and my newsletter form
Olga Barlow

Participant

January 28, 2022 at 22:02
Hello,

1) By default it inherits the site container bg color, it’s with opacity in your case and is not suitable. I have added the below code to child theme style.css to fix that

.quick-view-popup { background: #e2f9e2; }

2) We’ll fix this bug in the next theme update.
3) It will be there if you enable Buy now in the single product builder > Add to cart settings https://prnt.sc/26kz3v9
4) We’ll fix this bug in the next theme update. You can hide this using custom code at this moment before we released update with fix

.quick-view-popup .product-content .product-images { display: none; }

Regards
#315472 Copied In reply to: Woocommerce shop Quick view popup seems to be broken
Olga Barlow

Participant

January 28, 2022 at 21:45

Hello,

Go to Theme Options > General > disable the Mobile site optimization option. Check the mobile header after that. What cache plugin do you use?

Regards

#315471 Copied In reply to: homepage doesn’t show the mobil header

Olga Barlow

Participant

January 28, 2022 at 21:44

Hello,

Could you, please, provide us with the screenshots of the issue? What elements do you edit and how do they appear after that? Do you clear the cache after your changes (because I see that you use cache plugin)?

Regards

#315470 Copied In reply to: Static block editing bug – Cannot edit correctly

Olga Barlow

Participant

January 28, 2022 at 21:41

Hello,

Could you, please, explain in more detail what compatibility errors you faced when these options were enabled?

Regards

#315469 Copied In reply to: Speed and performance issues xstore speed optimization section

Olga Barlow

Participant

January 28, 2022 at 21:31

Hello,

That’s really strange because I checked and don’t see an issue https://recordit.co/t7W4EXkX4c

Regards

#315468 Copied In reply to: Facing 2 problems with Multiple header for Barbery Theme

Olga Barlow

Participant

January 28, 2022 at 21:00

Hello,

Take my apologies. We prepare a major theme update and it causes some delays with bug fixing.
I’ll do my best to speed up the process.

Regards

#315464 Copied In reply to: Wishlist and Costum header on checkout & cart

Olga Barlow

Participant

January 28, 2022 at 20:58

Hello,

Watch the tutorial https://recordit.co/evrKgWlnf6

Regards

#315463 Copied In reply to: Translated strings via WPML but the translation doesn’t work (part 2)

Olga Barlow

Participant

January 28, 2022 at 20:52

Hello,

Product categories (default WooCommerce widget) is not the filter by the category. It’s simple list of categories. There is no option to display active category in select. If you want to filter by category you need to look for the third-party filter plugins that have such filter widget.

Regards

#315462 Copied In reply to: several adjustments. problems with styles in quick view and another

Olga Barlow

Participant

January 28, 2022 at 20:50

Hello,

I passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#315461 Copied In reply to: Mysterious Select Options button has began appearing randomly

Olga Barlow

Participant

January 28, 2022 at 20:48

Hello,

Could you, please, describe your actions step by step to reproduce the issue? Because we did not face problem with the order and any notice about expired session https://recordit.co/QibwrFbISh
So, provide us with video of your actions to find out how to reproduce the problem.

Regards

#315460 Copied In reply to: Session Expires at Checkout Page And Cart Page…

Olga Barlow

Participant

January 28, 2022 at 20:44

Hello,

Go to Theme Options > Header builder > Promo text > enable autoplay https://prnt.sc/26kxzqv

Regards

#315459 Copied In reply to: How to slide the text in header banner(Promo text)

Olga Barlow

Participant

January 28, 2022 at 20:40

Hello,

Provide us with FTP access to your site to check the issue in more detail.

Regards

#315457 Copied In reply to: Product Gallery Double Arrow’s X’s inconsistent sliding, and zooming etc..

Olga Barlow

Participant

January 28, 2022 at 20:28

Hello,

Cart, Checkout, My account pages are special WooCommerce pages that display content by shortcode. You should use Polylang WooCommerce to be able to translate them to another language. Contact Polylang plugin support for detailed instructions.

Regards

#315455 Copied In reply to: problem when I try to translate checkout & cart page with polylang plugin

Olga Barlow

Participant

January 28, 2022 at 20:26

Hello,

Thank you for using XStore. We have checked it in depth. Take a look please: https://prnt.sc/26kxpes

Don’t you use theme for the mentioned sites? Which one is your production site?

Regards

#315454 Copied In reply to: please reset my key so we can use it on the main domain

Olga Barlow

Participant

January 28, 2022 at 20:24

Hello,

Try to activate theme now.

Regards

#315453 Copied In reply to: License issues in my test domain – not registering

Olga Barlow

Participant

January 28, 2022 at 20:22

Hello,

It comes from theme translation https://prnt.sc/26kxncz

Regards

#315452 Copied In reply to: Customize Side Mini cart empty message.?

Olga Barlow

Participant

January 28, 2022 at 20:13

Hello,

Check now, please.

Regards

#315451 Copied In reply to: Sticky slider Promo text under the web page

Olga Barlow

Participant

January 28, 2022 at 20:00

Hello,

It comes from the WooCommerce translation. So, go to Loco Translate > Plugins > WooCommerce > create translation and change the necessary strings.

Regards

#315449 Copied In reply to: Change the written word to a second word in the same language
Olga Barlow

Participant

January 28, 2022 at 19:59
Hello,

1) You can keep these options disabled (actually we do not enable them on our demos).
2) You can set Default in the Elementor settings https://prnt.sc/26kx6vc and it will inherit theme settings. If you choose anything there then Elementor elements that you will add to page will use settings that you set in the Elementor settings.
3) Add the below code to Theme Options > Custom CSS to change the default site header font-size

.site-header { font-size: 16px; }

All the other header font-sizes will be calculated depending on this.

Regards
#315448 Copied In reply to: Search bar problems and a little customization help
Olga Barlow

Participant

January 28, 2022 at 19:50

Hello,

Can’t log in to your Dashboard https://prnt.sc/26kx4mx
Check the password and provide the correct one.

Regards

#315447 Copied In reply to: Category page is not showing images Checked all plugins

Olga Barlow

Participant

January 28, 2022 at 19:49

Hello,

Added custom code to limit product excerpt. Check now.

Regards

#315446 Copied In reply to: equal products design xstore theme

Olga Barlow

Participant

January 28, 2022 at 19:44

Hello,

Provide us with link to your site and WP Dashboard access to check the issue and give you code.

Regards

#315445 Copied In reply to: Elementor product widget: change font size

Olga Barlow

Participant

January 28, 2022 at 19:39

Dear, @webzone136

NEVER post private information like WP Dashbaord or FTP access out of the Private content area https://prnt.sc/26kwtlc Content that you post out of that is visible for ALL the users of this forum. Be attentive!

1) Your issue with the number of products per page caused by Woo Shortcodes Kit plugin (this option https://prnt.sc/26kwwjm) I disabled that and it displays 60 products on the page from theme options.
2) You can’t edit shop page using Elementor free version https://elementor.com/help/the-content-area-was-not-found-error/

Regards

#315443 Copied In reply to: 20 products per page xstore theme wordpress

Olga Barlow

Participant

January 28, 2022 at 19:30

Hello,

You are welcome.

Regards

#315441 Copied In reply to: Can’t disable Yith Wishlist 3.4.0 on loop

Olga Barlow

Participant

January 28, 2022 at 19:29

Hello,

Provide us with WP Dashboard access to check the mentioned issue.

Regards

#315440 Copied In reply to: User Account Page – New Layout is missing!

Olga Barlow

Participant

January 28, 2022 at 19:13

Hello,

Follow the plugin documentation to translate admin strings https://github.com/qtranslate/qtranslate-xt/wiki/Multilingual-fields In this case you don’t need multiple headers.

Regards

#315438 Copied In reply to: Wishlist plugin and Translation of the Text in top bar

Olga Barlow

Participant

January 28, 2022 at 18:59

Hello,

Provide us with WP Dashboard access to your site to check the issue in more detail. What logo do you want to use there?

Regards

#315436 Copied In reply to: Issue with changing logo on the website.

Olga Barlow

Participant

January 28, 2022 at 18:58

Hello,

Do you plan any other changes in header or this is the final version? Because it’s better to create header with the overlap effect for the home page only if you made the final version of your default header. Provide us with WP Dashboard access to your site and we’ll make the video on how to implement that for you.

Don’t you have widgets in Appearance > Widgets after WP update?

Regards

#315435 Copied In reply to: Home page dont take customizations when apply

Olga Barlow

Participant

January 28, 2022 at 18:55

Hello,

Provide us with WP Dashboard and FTP access to check and help you.

Regards

#315434 Copied In reply to: shop page ajax is not working please give me a solution
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Viewing 2,340 results - 2,311 through 2,340 (of 30,391 total)

Viewing 30 posts - 2,311 through 2,340 (of 30,391 total)

← 1 2 3 … 77 78 79 … 1,012 1,013 1,014 →

Forum Replies Created

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