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Forum Replies Created

Viewing 30 posts - 2,251 through 2,280 (of 30,391 total)

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Olga Barlow

Participant

February 1, 2022 at 11:37

Hello,

I have updated theme to version 8.1 and don’t see any problem with the Sales booster area.

Regards

#315747 Copied In reply to: Sales Booster Panel admin not allowed error

Olga Barlow

Participant

February 1, 2022 at 11:37

Hello,

I have updated theme to version 8.1 and don’t see any problem with the Sales booster area.

Regards

#315746 Copied In reply to: Sales Booster Panel admin not allowed error

Olga Barlow

Participant

February 1, 2022 at 08:17

Hello,

You are welcome.

Regards

#315732 Copied In reply to: Replace or remove product information title into signle product

Olga Barlow

Participant

February 1, 2022 at 08:14

Hello,

Thank you very much for your warm thoughts! We do appreciate your feedback and do our best to suit user needs. Glad to hear that you like that.

Regards

#315731 Copied In reply to: New great update!! ———————–

Olga Barlow

Participant

February 1, 2022 at 08:10

Hello,

Provide us with WP Dashboard access to check the issue in more detail and help you.

Regards

#315730 Copied In reply to: Header Styling Changes reverting and Footer not Showing

Olga Barlow

Participant

February 1, 2022 at 08:02

Hello,

Contact WooCommerce plugin support about issue with the session. Our theme does not have any additional settings for the checkout page, so we can do nothing with this.

Tell me when do you get the mentioned fatal error?

Regards

#315728 Copied In reply to: Session Expires at Checkout Page And Cart Page…

Olga Barlow

Participant

January 31, 2022 at 21:26

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#315709 Copied In reply to: Blank page after updateting to wordpress 5.9

Olga Barlow

Participant

January 31, 2022 at 21:02

Hello,

I don’t see difference between newsletter form on the home page and on the single product https://prnt.sc/26mklll Try to clear your browser cache.

You set the blue color for active link in the Header builder > Menu settings https://prnt.sc/26mkm63 Change it to white if you need and clear the cache after that to apply changes.

Regards

#315704 Copied In reply to: I have a problem with my product reviews and my newsletter form

Olga Barlow

Participant

January 31, 2022 at 20:58

Hello,

Provide us with WP Dashboard access to your site to check your header settings and help you.

Regards

#315703 Copied In reply to: Sticky Header height become large when scrolling down.

Olga Barlow

Participant

January 31, 2022 at 20:52

Hello,

The last row displays the only 1 product https://gyazo.com/22458c440cc1a012270b8aee30b4162d because you have 25 products in this category: 4*6+1=25. So, everything is correct.

Regards

#315702 Copied In reply to: After Update Issue on Shop category pages

Olga Barlow

Participant

January 31, 2022 at 20:46

Hello,

Check the shop page now, please.

Regards

#315700 Copied In reply to: My store page has been deleted, How can I create the shop page?

Olga Barlow

Participant

January 31, 2022 at 20:43

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check the problem in more detail.

Regards

#315699 Copied In reply to: Default quantity in search page results

Olga Barlow

Participant

January 31, 2022 at 20:42

Hello,

What page builder do you use: Elementor or WPBakery?

Regards

#315698 Copied In reply to: Testimonial not showing in a specific page

Olga Barlow

Participant

January 31, 2022 at 20:41

Hello,

Did you set the necessary language in Settings > Site language? Where did you place theme and XStore core translation files (in which folder). What is the name of the translation file?
We can’t tell you the exact reason of your issue if we don’t have access to your site. So, make it live and provide us with WP Dashboard access, please.

Regards

#315697 Copied In reply to: I have a problem with translation files

Olga Barlow

Participant

January 31, 2022 at 20:37

Hello,

Check now, please.

Regards

#315695 Copied In reply to: Problem with sales booster panel – not allowed error

Olga Barlow

Participant

January 31, 2022 at 20:27

Hello,

Give our user access to Theme Options and installed plugins, please, https://prnt.sc/26mk3vc
And also provide us with FTP access to your site. We’ll check the issue in more detail.

Regards

#315694 Copied In reply to: Recommended categories not working link

Olga Barlow

Participant

January 31, 2022 at 20:23

Hello,

We don’t have such option in our theme.

Regards

#315693 Copied In reply to: Cart should show as popup without Product if the cart is empty

Olga Barlow

Participant

January 31, 2022 at 20:23

Hello,

Provide us with WP Dashboard access to your site to check the mentioned issue and help you.

Regards

#315692 Copied In reply to: Authorization APIs Instagram not refresh

Olga Barlow

Participant

January 31, 2022 at 20:21

Hello,

1) Added !important to overwrite styles. Check again
3) I don’t see problem with the add to cart button https://prnt.sc/26mk1ga
4) I have updated theme and don’t see the mentioned issue.

Regards

#315691 Copied In reply to: Woocommerce shop Quick view popup seems to be broken

Olga Barlow

Participant

January 31, 2022 at 20:14

Hello,

Can’t check your site. It does not work https://prnt.sc/26mjxwl So, make sure that you provided correct link.
If you can’t change the home page header make sure that you don’t have multiple headers https://youtu.be/BpeXfzNwkOc Remove home page header if you don’t need that.

Regards

#315690 Copied In reply to: Theme Header is Not updating for home page only

Olga Barlow

Participant

January 31, 2022 at 20:11

Hello,

There is no such option by default. It’s possible to implement only by additional customization. You can submit customization request here.

Regards

#315689 Copied In reply to: Move review to different section than the tabs are in

Olga Barlow

Participant

January 31, 2022 at 20:09

Hello,

Our theme does not have such option by default. So, you need to look for third-party delivery plugins to implement that.

Regards

#315688 Copied In reply to: Selectable Delivery Date and Time on Checkout Page

Olga Barlow

Participant

January 31, 2022 at 20:08

Hello,

I can’t tell you an estimated time to fix that till our developers find the reason of your issue. They need access to check the site and find the reason.
Please, provide us with WP Dashboard and FTP access to your WP installation and we’ll try to help you ASAP.

Regards

#315687 Copied In reply to: shop page ajax is not working please give me a solution

Olga Barlow

Participant

January 31, 2022 at 20:06

Hello,

Check this post and try solution described there https://support.schemaapp.com/support/solutions/articles/33000251608-how-to-add-brand-markup-to-the-woocommerce-plugin#:~:text=Schema%20App,-Welcome&text=Select%20WooCommerce%20%3E%20Products%20%3E%20Attributes.&text=Go%20into%20your%20Product.,name%20of%20the%20associated%20brand.
Let me know if that helps.

Regards

#315686 Copied In reply to: Product Schema in Google Not Working for Brand

Olga Barlow

Participant

January 31, 2022 at 19:56

Hello,

Could you, please, tell us which option exactly do you change that does not take any effect? Are you trying to change the header? Check if you don’t have separate header in the Multiple headers https://youtu.be/BpeXfzNwkOc
Provide us with WP Dashboard access to check and help you.

Regards

#315684 Copied In reply to: I have customized the website, but the website has not changed

Olga Barlow

Participant

January 31, 2022 at 19:53

Hello,

Use New query type for the Stock status widget https://prnt.sc/26mjnze In another case you have PHP Memory limit error.

Regards

#315683 Copied In reply to: Shop not working after installing Xstore theme
Olga Barlow

Participant

January 31, 2022 at 18:29
Hello,

This element uses position: fixed.
You can change appearance using below code in Theme Options > Custom CSS

.et-toggle-mob-sidebars-wrapper .et-toggle-mob-sidebars-inner { top: 11%; -webkit-transform: translateY(-11%); transform: translateY(-11%); }

Regards
#315678 Copied In reply to: Hello, how do I install this button above the product catalog?
Olga Barlow

Participant

January 31, 2022 at 18:23

Hello,

Ok, no problem.

Regards

#315676 Copied In reply to: Translated strings via WPML but the translation doesn’t work (part 2)

Olga Barlow

Participant

January 31, 2022 at 18:23

Hello,

1) Because you set that as the Primary category in the product settings https://prnt.sc/26midm3

2) You can switch between the default text editor and WPBakery editor as it was before https://gyazo.com/e287a47f455d2fda68247acbb1a3ced8 So, I don’t see any problem with that.

3) https://prnt.sc/26mhs4w – if you set the sale price and probably add the sale schedule you can add the start and end time of your offer. Also, you can enable sale counter using product options https://prnt.sc/26mifge

Regards

#315675 Copied In reply to: problems with page builder and wordpress 5.9

Olga Barlow

Participant

January 31, 2022 at 18:16

Hello,

Thank you. We’ll be waiting for your link to WPML team.

Regards

#315672 Copied In reply to: Translated strings via WPML but the translation doesn’t work (part 2)
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Viewing 2,280 results - 2,251 through 2,280 (of 30,391 total)

Viewing 30 posts - 2,251 through 2,280 (of 30,391 total)

← 1 2 3 … 75 76 77 … 1,012 1,013 1,014 →

Forum Replies Created

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