Page 72 – 8theme.com

Forum Replies Created

Viewing 30 posts - 2,131 through 2,160 (of 30,391 total)

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Olga Barlow

Participant

February 4, 2022 at 12:24

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the notices.

Regards

#316166 Copied In reply to: Massive problems with the “Massive Addons for WPBakery Page Builder” plugin

Olga Barlow

Participant

February 4, 2022 at 12:11

Hello,

You are welcome.

Regards

#316165 Copied In reply to: License in subdomains, may it be used for different wordpress setups?

Olga Barlow

Participant

February 4, 2022 at 12:10

Hello,

There is no such option in our theme. You need to look for the third-party plugin.

Regards

#316164 Copied In reply to: Get notified field on a simple product page

Olga Barlow

Participant

February 4, 2022 at 12:09

Hello,

wp-content folder still have 705 permissions.

Regards

#316163 Copied In reply to: translation error message after theme update

Olga Barlow

Participant

February 4, 2022 at 12:04

Hello,

I see JS error even if that option is disabled. Could you please provide us with FTP and CloudFlare access? Because some option of the CF CDN could cause that error.

Regards

#316162 Copied In reply to: Site Speed optimization issues with xstore theme

Olga Barlow

Participant

February 4, 2022 at 11:19

Hello,

Issue caused by custom code that you added using Insert HTML Snippet and Per page head plugins. Check your custom code and fix that. We are not responsible for users’ customization, sorry.

Regards

#316157 Copied In reply to: Problem with loading slide in all pages (it’s not the first time)

Olga Barlow

Participant

February 4, 2022 at 10:57

Hello,

You did not close the media query in custom CSS and that’s caused the issue.
Be attentive while adding custom code. Check now.

Regards

#316154 Copied In reply to: Double header appear after theme update 8.0

Olga Barlow

Participant

February 3, 2022 at 17:03

Hello,

Check your single product now, please.

Regards

#316098 Copied In reply to: Issue on product page builded by product page builder

Olga Barlow

Participant

February 3, 2022 at 16:26

Hello,

We would like to inform you that we made copy/paste feature for the XStore Elementor elements https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/ Now it’s easy to get XStore prebuild elements just in 2 clicks if you decide to switch to Elementor version instead of WPBakery.

Regards

#316094 Copied In reply to: Copy+Paste layout/design elements from one XStore template into another

Olga Barlow

Participant

February 3, 2022 at 15:34

Hello,

Disable minicart in the Elementor settings https://prnt.sc/26nx5us https://elementor.com/help/menu-cart-widget-pro/

Regards

#316087 Copied In reply to: Mini cart shows two checkout selections.

Olga Barlow

Participant

February 3, 2022 at 15:32

Hello,

Issue caused by Polylang plugin. If plugin disabled image is ok. Issue appears even with the default Storefront theme https://prnt.sc/26nx2pg not just with the XStore theme, so contact plugin author to fix that.

Regards

#316086 Copied In reply to: Single image doesn’t show up on the page

Olga Barlow

Participant

February 3, 2022 at 15:21

Hello,

Yes, we need WP Dashboard and FTP access to your site, please. I have created an account for olgabarlow.

Regards

#316085 Copied In reply to: Massive problems with the “Massive Addons for WPBakery Page Builder” plugin

Olga Barlow

Participant

February 3, 2022 at 15:13

Hello,

What about FTP access?

Regards

#316080 Copied In reply to: Product bundle plugin – no add to cart quantity option available

Olga Barlow

Participant

February 3, 2022 at 15:07

Hello,

You can manage that changing the active color https://prnt.sc/26nwo9m

Regards

#316077 Copied In reply to: Mobile AMP version error ——————–

Olga Barlow

Participant

February 3, 2022 at 14:55

Hello,

I checked the mentioned page and don’t see broken drop-downs https://gyazo.com/503c52e6870c421c43188d86c66ef5b7
Could you, please, provide screenshot for better understanding?

Regards

#316074 Copied In reply to: Menu dropdown looks broken on some pages

Olga Barlow

Participant

February 3, 2022 at 14:53

Hello,

1) There is option to move product title from the product content to breadcrumbs. Or do you want to show it in both places? Then provide us with FTP access to help you with the minor customization because we don’t have such option.

2) It’s related to WooCommerce plugin. WooCommerce breadcrumbs structure detects what category display there from the list of categories that you have for your product. If you want to control what category to display there you can use Primary category option in Product > edit Product > 8theme Product options https://prnt.sc/26nwgds

Regards

#316073 Copied In reply to: Product title in breadcrumb and change the catagery

Olga Barlow

Participant

February 3, 2022 at 14:45

Hello,

Check now, please.

Regards

#316071 Copied In reply to: Instagram feed doesn’t work correctly and images don’t show

Olga Barlow

Participant

February 3, 2022 at 14:38

Hello,

It looks that you tried to edit page content created using Element with the Gutenberg editor. It’s not recommended. I resaved the page using Elementor and the content is ok.
Besides you had JS error in the console https://prnt.sc/26nw13f I have excluded jquery.min.js from minification. Check your site now.

Regards

#316070 Copied In reply to: Problems with the display of the main page

Olga Barlow

Participant

February 3, 2022 at 14:23

Hello,

I passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#316069 Copied In reply to: Search is returning products of the default language (using Polylang)

Olga Barlow

Participant

February 3, 2022 at 14:19

Hello,

Fixed. Check now, please.

Regards

#316068 Copied In reply to: Product Schema in Google Not Working for Brand

Olga Barlow

Participant

February 3, 2022 at 13:59

Hello,

Good job! You are always welcome.

Regards

#316065 Copied In reply to: Upgrade from to 4.9 to 8.0.12 – many bugs

Olga Barlow

Participant

February 3, 2022 at 13:58

Hello,

Read this post and try to improve your code https://wpsimplehacks.com/how-to-display-the-discount-percentage-on-the-sale-badge/

Additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy

Regards

#316064 Copied In reply to: Error adding php to display discount percentage on product page

Olga Barlow

Participant

February 3, 2022 at 13:50

Hello,

You can control padding in Theme Options > Header builder > Wishlist https://prnt.sc/26nvhun
Check now.

Regards

#316063 Copied In reply to: Version 8.1 display issues seems to be related to Xcore plugin
Olga Barlow

Participant

February 3, 2022 at 13:45
Hello,

1) Add the below code to Theme Options > Custom CSS to add the underline for the link in the page content

.content-page a, .page-content a { text-decoration: underline; }

2) Add the below code to Theme Options > Custom CSS

.yith-wcwl-add-to-wishlist.wishlist-fragment .yith-wcwl-add-button a:before { content: "\e90e"; } .content-product .yith-wcwl-add-to-wishlist .yith-wcwl-wishlistaddedbrowse a::before, .content-product .yith-wcwl-add-to-wishlist .yith-wcwl-wishlistexistsbrowse a::before { content: "\e930d"; }

Regards
#316062 Copied In reply to: Hyperlinks with underline, but not in header + favorites icon wrong
Olga Barlow

Participant

February 3, 2022 at 13:40

Hello,

You can use the same license if this is the same project. If you plan the different projects then you need a separate license for every single project.

Regards

#316061 Copied In reply to: License in subdomains, may it be used for different wordpress setups?

Olga Barlow

Participant

February 3, 2022 at 13:38

Hello,

Check now, please.

Regards

#316060 Copied In reply to: Products item are not clickable on shop page

Olga Barlow

Participant

February 3, 2022 at 13:10

Hello,

Use the plugin that suits your needs most of all. We just give the option but you decide to use that or no by yourself. You may study the possibilities of both plugins and decide.

Regards

#316058 Copied In reply to: This theme has been deactivated since last site scan

Olga Barlow

Participant

February 3, 2022 at 13:08

You are welcome.

Regards

#316057 Copied In reply to: Mobile header is periodically stops working

Olga Barlow

Participant

February 3, 2022 at 13:08

Hello,

Click by the product sidebar icon can’t be affected with any import. Anyway, I can tell you nothing about your issue because I probably don’t understand the problem. So, have you sorted out or still need any help with this?

Regards

#316056 Copied In reply to: Mobile product categories on the sidebar NOT working

Olga Barlow

Participant

February 3, 2022 at 13:05

Hello,

Create xstore-child/woocommerce/loop/result-count.php file with the necessary code. Keep the original parent theme file. Don’t change anything in the parent theme. Read more about child themes https://developer.wordpress.org/themes/advanced-topics/child-themes/
Besides, we are not responsible for users’ customization. Customization service is outside the scope of our support https://themeforest.net/page/item_support_policy

Regards

#316055 Copied In reply to: Woocommerce result-count.php to display on top
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Viewing 2,160 results - 2,131 through 2,160 (of 30,391 total)

Viewing 30 posts - 2,131 through 2,160 (of 30,391 total)

← 1 2 3 … 71 72 73 … 1,012 1,013 1,014 →

Forum Replies Created

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