Hello,

Our developers will take a look at this problem and fix it in the next update.

Regards

Hello, @Tanvir and @yaronb

@Tanvir thank you for your efforts to help other clients! Much appreciate it.

@yaronb If you added the API key then edit the page and choose the account in the widget/or Instagram Elementor element settings http://prntscr.com/sbiqjd

Regards

Hello,

1) Go to Theme Options > WooCommerce > Shop Elements > Variation swatches > Swatch position > Disabled http://prntscr.com/sbiipr
2) Go to Theme Options > WooCommerce > Shop > Produts styles > disable add to cart button http://prntscr.com/sbij7w

Regards

Hello,

Use our product element if you want to display products at your page http://prntscr.com/sbietb
More elements coming soon, we are working on creation of additional elements. If you have any proposition you may use Feature request form https://www.8theme.com/taskboard/

Regards

Hello,

Check your site now. You edited either theme or XStore core plugin files and it caused the issue. Never edit the parent theme and XStore core files! If you want to make any changes use child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/

Regards

Hello,

Did you use the built-in option of the gallery images for the variation? Or you installed third-party plugin for these purposes? Could you, please, provide us with WP Dashboard and FTP access to your site to check and help you?

Regards

Hello,

Use add to cart element to display add to cart button of your product at any other page than single product http://prntscr.com/sbhvch

Regards

You are welcome.

Regards

Hello,

You asked the same here https://www.8theme.com/topic/mail-chimp-api-and-element/#post-235890 So, I close this topic because of duplication.

Regards

Hello,

Provide them WP Dashboard access to your site and install PHP info plugin. Let them check.
We can do nothing with this. I just displayed you the information that provided me PHP info plugin. I don’t know what your hosting provider check but you an enable the default WP theme and you’ll get the same results. So ask them to login to your site, install the mentioned plugin and check by themself.

I’m sorry but server settings are outside the scope of our support.

Regards

Hello,

Step 2 from our docs https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
Your app should be live and public http://prntscr.com/sbh55d

Also, try to increase the Max input vars to 15000, please, because your limit seems is not enough to get a response from the FB, it cut the response and does not allow to login because if this.

Regards

Hello,

We do respect our customers and always try to help as soon as we can. But we are limited by the client’s response and the client’s willingness to cooperate. Also, if you are a developer and work with clients I believe that you know how you feel yourself when the client blames you of things that are beyond your control and are not related to your product directly.

1) You put the dot at the end of the password and probably it caused the issue with the login because we copied full the pass with that dot. I tried without it and was able to log in.

2) There is a lot of cloud services that allow to upload the file and share the link without access to your server. We ask access just to speed us the process and fix the issue if it’s related to our theme. In your case it’s related to your server params than to our theme.
Checked your log and I suppose problem is related to SubstituteMaxLineLength.
You can also try to add those rules to your .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Let me know about results.

Also, I see that you installed all the bundled plugin and 2 page builders at the same time (WPBakery and Elementor). If you plan to use Elementor then there is no need to keep activated WPBakery page builder and Massive Addons for the WPBakery because two page builders may conflict. Every additional plugin uses additional resources of your server and slows down the site, so read about every plugin https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and keep activated only those you really plan to use and disable all the other plugins.

Regards

Hello,

Only by additional customization. You can submit customization request here.

Regards

You are welcome.

Regards

Hello,

1) Are you talking about this text http://prntscr.com/sbg0y2 ? It should be available for translation from theme/core plugin translation files. If you did not find this make sure that your translations are synced https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Besides Loco Translate plugin is handier (as for me) that poEdit because allows editing of the translation files directly from your Dashboard. If you still have a problem with this provide us with temporary WP Dashboard access to your site.

2) Go to Theme Options > Header builder > Mobile version > edit the mobile menu options and choose the side type http://prntscr.com/sbg6g3 Centered type of the mobile menu is loaded using Ajax and depends on server response time. Side type displays using CSS and should be loaded faster than Ajax type.

3) Add the following code to Theme Options > Custom CSS

@media only screen and (max-width: 480px){
    .products-grid .product {
        width: 100%;
    }
}

Regards