Header builder does not reflect on top page.

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: gardens0604
    hr7
    Participant
    May 4, 2020 at 15:04

    Hi,

    I build header by header builder, but the header does not reflect on top page. Other pages are no problem.

    Do you have any solution?

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 15:37

    Hello,

    First of all, thank you for using XStore and for contacting us.
    Go to Theme Options > Header builder > Multiple headers > edit or delete Header for the front page – https://prnt.sc/sar1oa
    Watch this video about multiple headers – https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: gardens0604
    hr7
    Participant
    May 4, 2020 at 17:13

    Hi,

    Thank you for your support.
    I tried that, but I can not click “Multiple headers”.
    What is the cause?

    https://prnt.sc/sasnu4

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2020 at 18:18

    Hello,

    I can’t tell you by screenshot only. Provide us with WP Dashabord access to check why the multiple headers button does not work for you.

    Regards

    Avatar: gardens0604
    hr7
    Participant
    May 6, 2020 at 02:19

    Hi,

    I ready admin account for you. Please check my website.

    Best regards.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 6, 2020 at 09:00

    Hello,

    1/ There was js error in the console and it causes the problem with the multiple headers. Try now.

    2/ May I ask you what page builder do you plan to use as the mail builder: WPBakery or Elementor? Because we don’t recommend you to keep enabled both. Choose the one of them and disable the other one.

    Regards

    Regards

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