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Viewing 30 posts - 3,121 through 3,150 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 14:32

    Hello,

    Сheck if you get the error now, please. Provide us with the error message if you get that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 13:51

    Hello,

    I see that you have warning from WooComerce WPML that it’s not installed correctly https://prnt.sc/24y8a65
    Please, contact WPML support about this, finish installation of the WooCommerce WPML plugin. Then check if the mentioned links from the my account page work with the default Storefront theme. If it does not work even with the Storefront then you need to contact WPML plugin support about this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 13:47

    Hello,

    We are not developers of the Elementor or WooCommerce plugin, so we can’t help you to speed them up. It would be better to contact Elementor plugin support with this question https://wordpress.org/support/plugin/elementor/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 13:45

    Hello,

    1), 2) There is no such option in WooCommerce by default. So, it’s possible by additional customization only. For example added below code to child theme functions.php

    // remove the subcategories from the product loop
    remove_filter( 'woocommerce_product_loop_start', 'woocommerce_maybe_show_product_subcategories' );
    
    // add subcategories before the product loop (yet after catalog_ordering and result_count -> see priority 40)
    add_action( 'woocommerce_archive_description', 'et_show_product_subcategories', 40 );
    
    function et_show_product_subcategories() {
        $subcategories = woocommerce_maybe_show_product_subcategories();
            if ($subcategories) {
              echo '<ul class="subcategories">',$subcategories,'</ul>';
        }
    }

    Check now.

    3) There is no such option, unfortunately.
    4) Because that is an Affiliate product https://woocommerce.com/document/managing-products/#section-17
    5) Go to Appearance > Widgets > remove Static Block widget from After the products widget area. Or edit that static block if you want to change content of the block.
    6) That option allows you to manage the Show element https://prnt.sc/24y7i9t

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 13:25

    Hello,

    1) Check the shop page now, please.
    2) Revolution slider > edit slider > Keep this option enabled https://prnt.sc/24y45uz

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 13:05

    Hello,

    I suppose that something is wrong with the permalinks settings on your server. Even if I use the default theme it displays 404 page instead of the product dashboard https://recordit.co/mwqqrDWuKp
    So, contact your hosting provider and ask them to check the settings and errors log and help you. Or contact WCMP plugin support to get help with this https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/ . Because we are not developers of the WCMP plugin, our theme just supports that. But we can do nothing if it does not work even with the default WP theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 12:16

    Hello,

    1) The mentioned strings come from WooCommerce Accept Payments plugin. You’ll see that mentioned fields disappear once you disable plugin. So, contact plugin author to get help with translating of strings that come from that plugin. They use WooCommerce text-domain https://prnt.sc/24xmiqi but they should use plugin text-domain and generate correct pot file, in another case it does not work.

    2) I see that you enabled 2 page builders: Elementor and WPBakery. Why do you use 2 builders at the same time? Page builders are heavy plugins, so it would be better to choose one of them, create page/product content using the preferred page builder and disable the other one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2021 at 11:04

    Hello,

    I checked your site and don’t see notices about unused CSS and JS, only server response time https://prnt.sc/24xkjvw And you need to contact your hosting provider support about this because it’s related to server settings, not to theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2021 at 15:24

    Hello,

    Maybe Revolution slider plugin was disabled while you imported the page. I have imported that manually. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2021 at 15:06

    Hello,

    1) Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 15:37

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 15:34

    Hello,

    1/ Check the mobile panel links now, please.
    2/ Blog images fixed.
    3/ Read this post to speed up the revolution slider https://wpmudev.com/blog/optimize-slider-revolution-wordpress/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 15:06

    Hello,

    Install Insert Script In Headers And Footers plugin and add the below code to Scripts in Footer area

    <script>$(document).on('et_ajax_popup_loaded', function(){
    	$('.et-popup-wrapper form.wpcf7-form').each(function() {
    		var action = $(this).attr('action');
    		action = action.substring(action.indexOf('#'));
    		$(this).attr('action', action);
    		wpcf7.initForm($(this));
    	});
    });</script>

    Try form after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 12:27

    Hello,

    Probably images were removed physically, that’s why they do not exist and do not show. Theme update does not remove any files or media out of theme folder. So, theme update can’t be the reason of the problem.
    Anyway, once you regenerate all the images they should be ok. I tried with a few images from your site and it worked after regeneration.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 12:25

    Hello,

    You can’t submit a ticket by yourself if you use the plugin as a bundled plugin. You need a personal license if you want to submit support request directly to WPRocket support. What question do you have to WPRocket team about the settings of their plugin?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 12:23

    Hello,

    Glad to hear that you are able to submit request.
    Could you, please, provide us with link to page where you use that box and also WP Dashboard access? We’ll check and try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 12:20

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2021 at 11:52

    Hello,

    Can’t log in to your Dashboard anymore to check that https://prnt.sc/24bkxen

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 17:54

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:40

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:38

    Hello,

    Tried to replace params but it does not help and causes even more problems. Looking for a way to disable Ajax loading of our options. Seems that conflicts with the mentioned plugin.

    Did you get any reply from plugin author? Do they have any idea about the mentioned issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:33

    Hello,

    Nope, there is no option for that. Actually, there should not be that navigation at all and I suppose it was fixed a long time ago. As I told you it would be good to create a staging site (full copy of the production) and update theme and all the plugins there first. If everything is ok then we’ll be able to update production site for you. Let me know once you create staging site and provide us with access to that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:29

    Hello,

    Because your products thumbnail images are missing https://prnt.sc/246v1w5
    Go to Tools > Force regenerate thumbnails and regenerate thumbnails for all the media that you have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:21

    Hello,

    Explain in more detail what do you mean by “editing stage”?

    Provide screenshot for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:19

    Hello,

    Add the below code to custom CSS

    .header-main-menu.et_element-top-level .menu>.current-menu-ancestor>a:before {
        width: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:18

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 16:00

    Hello,

    We use Ajax to load the popup content. It means that popup content is not in page HTML structure once page is loaded. Probably Contact form 7 and gravity form requires the form content in the page HTML structure from start to call the necessary scripts.
    What compatibility issues did you face with the popup maker plugin? Does it work ok on your site with the default theme? Explain the compatibility issues of the popup maker in more detail (maybe send us screenshots) and provide us with WP Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 15:50

    Hello,

    WPRocket settings are ok.
    B score is a good result. We don’t have any additional options in our theme to remove JS or layout shifts. So, unfortunately, I can’t help you with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 15:40

    Hello,

    We can do nothing with the logo image. We would recommend you to use image of better quality.

    We’ll be waiting for the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 23, 2021 at 14:41

    Hello,

    Could you, please, make a video of the product that you add and how it looks on the desktop version for better understanding? You can use the Recordit tool to create and share video.

    Regards

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Viewing 30 posts - 3,121 through 3,150 (of 30,391 total)
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