Product Search Not Showing, Product Price Text Colour

This topic has 6 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Kim
    Kim
    Participant
    December 18, 2021 at 04:37

    Hello,
    1. I am not sure how this issue arises. When I search for “plain” as the link in private area below, the result says there is 550 products found but none is listed.

    2. Also, I would like to remove this (2 pages found) at the bottom of the product listing page, but can’t seem to find where it is..
    Link: https://imgur.com/a/kjjv2X3

    3. May I know how do I change the product price text colour and product sales text colour from the one in the default in the theme? Only these 2, without changing others colours.

    Could you please assist? Thank you

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2021 at 10:12

    Hello,

    https://prnt.sc/23o8744 – enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
    For example – https://prnt.sc/23o87ld
    If this doesn’t help, provide FTP access, so we can check the problem more deeply.
    2/ Theme Options > Header builder > Search > disable search by pages.
    3/ Custom CSS code can be used for this.

    Regards

    Avatar: Kim
    Kim
    Participant
    December 26, 2021 at 09:37

    Hello,

    1. I have deactivated ALL plugins not included with the theme but the issue still persists.
    I have provided FTP access for staging site and live site.

    2. Thank you, this works!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 27, 2021 at 15:06

    Hello,

    1) Check now.

    Regards

    Avatar: Kim
    Kim
    Participant
    January 4, 2022 at 09:58

    Hello,
    I have activated other plugins – seems like it is not working again.. Could you please check?

    Thank you.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 4, 2022 at 17:17

    Hello,

    I checked and everything works ok for me https://prnt.sc/25zt113
    https://www.gulatisonline.com/?product_cat=0&s=plain&post_type=product&et_search=true
    Provide us with link to the page where you have the issue, please.

    Regards

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