Dear customers,
We bring our apologies for this terrible inconvenience! We are planning to release our update within next week and you can be sure it will fix your problem. But we understand that it can be urgent for you, so you may fix this issue now, manually.
Edit file idstore/code/options.php , find if($doshortcode){ (line 5) and replace by if($doshortcode && is_string(ot_get_option( $key,$setting ))){

Edit file idstore/code/functions.php , find wp_enqueue_script('masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true); (line 84) and replace by
wp_enqueue_script('et_masonry', get_template_directory_uri().'/js/jquery.masonry.min.js',array(),false,true);

Regards,
Olga Barlow

Hello,
We have regenerated thumbnails and it fixed your problem on cart page.
Unfortunately we can’t understand what caused issue with shop and single product page. We have checked, issue is present only if you are logged in as administrator. It looks fine for customers and unregistered users. We’ll try to figure out what causes the problem and tell you if we find solution.

Regards
Olga Barlow

Hello,

@FranM, It should be available within next three days.

Regards,
Olga Barlow

Hello,
If the problem persists with default theme it means that something is wrong with your WP or WooCommerce settings. We are sorry, but we provide support only for issues related strictly to our theme.
Regards
Olga Barlow

Hello,
Please, provide both WP admin panel and FTP accesses to site where you are using our theme!

Regards

Hello,
If you log in and go to Appearance > Editor you’ll see list of files of your child theme. And I can see archive-product.php there, it means that this file is still present in your child theme. If you want I can replace existing code by default code and you’ll see – everything works fine with original theme code. The changes were made there, but additional customization is not part of our support, so you should check by yourself which changes caused problem.

Regards

Hello,
Please, provide WP admin panel access.

Hello,
Sometimes you need to add !important for some styles, if it does not work without it.
But keep in mind file should be named as custom.css to override default styles (not default.custom.css)!

Regards

Hello,
Check now, please. We have added following code into your custom.css:

.quick-view-popup .product-info .price .woocommerce-price-suffix .amount, .single-product-page .product-info .price .woocommerce-price-suffix .amount {display: block;}
.quick-view-popup .product-info .price .woocommerce-price-suffix, .single-product-page .product-info .price .woocommerce-price-suffix {
float: right;
padding-top: 5px;
padding-left: 10px;
}

Regards

Hello,
You have made changes in archive-product.php that caused this problem. Please, delete this file from child theme and you’ll see.

Regards

Hello,
1) Provide, please, admin panel and FTP accesses, we’ll check your problem with filters.
2) Set thumbnails size in Theme Options > Single Product Page > Product Thumbnails Width (75) & Product Thumbnails Height (100)
WooCommerce documentation you can find here http://docs.woothemes.com/documentation/plugins/woocommerce/getting-started/
IDStore theme documentation https://www.8theme.com/demo/docs/idstore/index.html

Hello,
You can do this only by editing css styles. Use custom.css file to override default theme styles. Create custom.css in wp-content/themes/idstore/ , enable in Theme Options > Custom CSS > On.
And for example add following code in custom.css file:

.container, .header-type-variant4 .header-area, .header-type-variant4.header-bg, .wide .wrapper, .boxed .wrapper {background: #ffffff;}
.header-type-variant4 #main-nav {background: #fafafa;border-top: 1px solid #111;}

To find out which part of CSS you need to extend or override use Firebug, add-on for Firefox: getfirebug.com or inspect elements in Chrome or other similar tool.

Regards

Hello,
Please, create custom.css file in theme directory (wp-content/themes/idstore) and enable it in Theme Options.
Add following code in custom.css to fix dropdown on checkout:

.chosen-container-single .chosen-single {background: #333; color:#eee;}
.woocommerce-checkout .form-row .chosen-container .chosen-drop {background: #333;border: 1px solid #111;}
.chosen-container-active.chosen-with-drop .chosen-single{box-shadow: 0 1px 0 #111 inset;background: #333;border: 1px solid #111;color: #eee;}
.chosen-container-single .chosen-search input[type=text] {background: url(../images/chosen-sprite.png) no-repeat 100% -20px,#333;}
.chosen-container .chosen-results li.no-results {background: #333;}

Regards

Hello,
Have you installed WooCommerce plugin before products import? Because products could not be imported if you did not install ecommerce plugin.

Regards

Hello,
Some folders were missing in your theme installation. We have reinstalled theme. Check now, please.

Regards