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Viewing 30 posts - 31 through 60 (of 68 total)
  • Avatar: Kris
    Kris
    Participant

    Thank you jack

    Now how did you do that. Just for future reference in case i want to import another home page.

    Thank you,

    Kris

    Avatar: Kris
    Kris
    Participant

    Stan,

    I see the e-commerce and corporate options but I don’t understand what I am supposed to import.

    Thank you for your patience,

    Kris

    Avatar: Kris
    Kris
    Participant

    Jack,

    Well i added css to the fixed header and minimized the size of the logo sustatially so that it doesn’t show up but I want the menu to be centered and I can’t do that because the menu is still acting as though the logo is there. The div is still in the way

    Kris

    Avatar: Kris
    Kris
    Participant

    Stan,

    Thank you but I do not wish to remove the logo from the header entirely, only from the dropdown sub menu.

    http://s2.postimg.org/sqh6s3m7d/logo_scrollnav.png

    Thanks!

    Kris

    Avatar: Kris
    Kris
    Participant

    Eva,

    It is all working properly. Thank you so much

    Kris

    Avatar: Kris
    Kris
    Participant

    Eva,

    Oh okay. It looks great on mobile but now on desktop it looks spread out and wide and the logo is not centered. the entire site looks strange now on the desktop. I hate to be such a pain about this but I am starting to wonder if you (the staff) check the site through and through before replying that the issue is fixed. I am going to need to restore the website to get rid of whatever happened on your end and just change the product view on mobile devices. I can’t accept the website to look like this. I am sorry if I am sounding rude.

    When I remove this css the webpage looks normal on desktop but bad on mobile.

    .container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container {
    width: auto !important;
    }

    I don’t know where to go from here

    Kris

    Avatar: Kris
    Kris
    Participant

    Eva,

    The products still are not showing up properly. It’s supposed to be one item visible with the ability to swipe right or left to view other products. The way it’s showing up now is vertically one by one and larger than the screen size. It does not fit and it’s making the website load very slowly.

    I am going to disable responsive design so that customers don’t see the webpage like this. Please feel free to access the site so that you may adjust it.

    http://s17.postimg.org/8u0aurt33/product_responsive.png

    Kris

    Avatar: Kris
    Kris
    Participant

    Hello,

    Here are the screenshots:

    How mine shows up on phone and minimized window
    http://s22.postimg.org/6ive5ubo1/responsive_products.png

    How demo site shows up on phone and minimized window
    http://s8.postimg.org/3wwsgkgyt/legenda_demo_products.png

    Regards,

    Kris

    Avatar: Kris
    Kris
    Participant

    Thank you Eva!

    That fixed all issues but one. The featured products on the home page show up convoluted small and crunched…how can this be fixed?

    Kris

    Avatar: Kris
    Kris
    Participant

    Thank you Eva,

    I just removed the css and nothing changed. The entire site is not showing up properly, home banners, featured products etc. That css was just for the drop down sub menu. If i don’t add the css the I can’t access all the sub menu tabs.

    Kris

    Avatar: Kris
    Kris
    Participant

    Thank you Eva,

    Do I need to remove it completely or is there anything I can change? I need the css

    Kris

    Avatar: Kris
    Kris
    Participant

    Eva,

    I just tried it again with a completely different username and email an it is still not going through.

    kris

    Avatar: Kris
    Kris
    Participant

    Eva,

    Yes it’s working fine now. The site is backed up, I just don’t understand why that keeps happening. I didn’t make any important updates.

    Kris

    Avatar: Kris
    Kris
    Participant

    Hello Robert thank you for your quick response. I don’t ever recall touching visual composer. And even if i did, why did this problem show up on a majority of the pages? This has even happened on our product (woocommerce) page which doesn’t utilize visual composer.

    Thank you,

    Kris

    Avatar: Kris
    Kris
    Participant

    UPDATE: I backed my site up on the 6th so I just restored it and now it’s fixed, but why would the content div change from span12 (original) to span 8? Last time it changed from span12 to span3

    Please help

    Kris

    Avatar: Kris
    Kris
    Participant

    below is the information

    Please, contact administrator
    for this information.
    Avatar: Kris
    Kris
    Participant

    Eva,

    Still not working for me. I don’t understand…I have tried registering with the most random name and email that isn’t registered there and its still saying username is taken…I even checked the users and none of which are present with the same username…

    Thank you for your help and patience

    Kris

    Avatar: Kris
    Kris
    Participant

    Jack,

    The site isn’t showing up fine. The banners and featured products do not fit the way they’re supposed to.

    Banners don’t fit like demo version
    http://s21.postimg.org/bnanag4kn/IMG_6704.png

    Featured products don’t fit
    http://s24.postimg.org/i4vw0g2ed/IMG_6706.png

    Featured products sitting properly on demo site
    http://s1.postimg.org/dl002t3pr/IMG_6707.png

    If you scroll down the whole page the entire middle section is black and the banners at bottom do not fit either….

    Kris

    Avatar: Kris
    Kris
    Participant

    Thank you Eva. I thought the green notification issue was going to be fixed in the update? I understand that the responsive setting was shut off but when it’s on, the website does not load properly and nothing seems to fit and the rest of the page does not load. White screen.

    Please help and thank you so much for your quick reply and patience

    Kris

    Avatar: Kris
    Kris
    Participant

    Robert,

    I updated the theme and now I have more issues that I previously had before. On the products page no green notification shows up and the site still is not responsive. It is running a lot slower as well. This is also after I cleared my cache.

    Help

    Kris

    Please, contact administrator
    for this information.
    Avatar: Kris
    Kris
    Participant

    Stan,

    The single product page which you already did! I can’t thank you enough for implementing that to the site. It’s beautiful!

    Thank you!!

    Kris

    Avatar: Kris
    Kris
    Participant

    Okay, I see the file. how can I implement this onto my site?

    -Kris

    Avatar: Kris
    Kris
    Participant

    Hey Stan,

    I attached the link to view the image, not sure if it will work. let me know if it does. If not, the zoom effect I am talking about is when you visit the single product page (on legenda theme) and hover over the product the product zooms in so that you cans see it closer.

    screen shot
    Thank you!

    Kris

    Avatar: Kris
    Kris
    Participant

    Ohh Okay! THANK YOU.

    Avatar: Kris
    Kris
    Participant

    Eva,

    That worked!! THANK YOU!. Can you tell me what the issue was and what went wrong and how you fixed this?

    I can’t thank you enough for your patience and help. This is greatly appreciated.

    Kris

    Avatar: Kris
    Kris
    Participant

    My apologies. Information is down below.

    Thank you so much! Greatly appreciated

    kris

    Please, contact administrator
    for this information.
    Avatar: Kris
    Kris
    Participant

    Hello, I managed to fix the admin bar. which leaves us with our final issue. the products page isnt adding to cart correctly and different pages are showing me different prices and contents in shopping cart. I contacted woocommerce and they told me that it was this

    “To be completely honest, it sounds like your theme is not up-to-date with all the templates that it is using. It probably needs to be updated from the developer, since they included code that was not in best practice. There are a lot of template overrides, of which quite a few can be causing this.

    I have provided all credentials below.

    This is an urgent and (final) issue for now. I really appreciate your patience. I look forward to your reply.

    Thank you,

    Kris

    Please, contact administrator
    for this information.
    Avatar: Kris
    Kris
    Participant

    FTP is posted below

    Please, contact administrator
    for this information.
    Avatar: Kris
    Kris
    Participant

    and the wordpress admin bar at the top is not showing up on some shop pages.

    PLEASE HELP

    Avatar: Kris
    Kris
    Participant

    works when i disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off. but still not getting the green notification

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    31–60 of 68 posts
Viewing 30 posts - 31 through 60 (of 68 total)