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Viewing 30 posts - 31 through 60 (of 177 total)
  • Avatar: maxmullins
    Max Mullins
    Participant
    May 31, 2017 at 11:15

    Hello

    Unfortunately, there is no such option in our theme and it requires additional customization. If you need help with additional customization you may contact WPKraken team because this is outside the scope of our support.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 18:54

    Hello @Serge2017

    We have renamed localization file to ru_RU from its autosave ru.po and uncheked option of “require review” in poedit settings(yellow rows are marked that way). Please check you breadcrumbs here and poedit row . Please use similar method as it was described in our documentation and poedit “review settings” for further translation.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 17:53

    Hello, @Serge2017

    As i see you have used default wordpress translation files instead of royal.pot in royal/languges.
    You may renew default royal.pot file and translate it. WordPress 4.7.5 itself don’t require translating with poedit and can be switched to russian languges via dasboard->general settings.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 17:00

    Hello @Serge2017

    Please provide us with wp-admin and ftp credentials to your site.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 16:09

    Please provide us also with the link to the page where issue persists.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 15:31

    Please check this code instead of previous:

    #menu-main-menu-1 #menu-item-463 .nav-sublist-dropdown ul li {
    width: 11rem;
    padding: 0 0 0 0;}
    #menu-main-menu-1 #menu-item-463 .nav-sublist-dropdown ul li {
    width: 11rem;padding: 0 0 0 0;}
    #menu-main-menu-1 ul  .menu-parent-item {
    border:0px ;}
    .et-header-full-width .navigation-wrapper .container, .item-design-mega-menu.columns-5 .nav-sublist-dropdown  {
    width:auto!important;} 

    Regards
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 13:10

    Hello @irish.

    The Visual composer plugin which came with our theme allows you to create responsive layout. You will need to recreate it as pure visual composer element and use static block id for etheme popup. Also you may wrap each element of your form into the rows.
    Please test following code as an example:

    [vc_row][vc_column][vc_column_text]
    Wil jij ook op de hoogte blijven van al het nieuws op het gebied van onze diervoeding, tips en tricks?
    Schrijf je dan nu in en ontvang af en toe een leuke e-mail van ons.
    [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
    Nieuwsbrief
    [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][mc4wp_form id="15603"][/vc_column_text][/vc_column][/vc_row]

    The mailchimp form in example above is a shorcode with id of the form and can be inserted into the text block as shortcode[mc4wp_form id="15603"] . It is a little bit different from the method you selected for newsletter creation but it is fine as it completly lays within composer tool.
    When static block will be rebuilded you may copy and paste its id to the shortcode [block id= “”]. Then replace previously created “newsletter code” in appearance->theme options->promo popup. See the screenshot (http://prntscr.com/fdsdwt).

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 12:19

    Hello, @Ilknur

    This issue is related to the Access-Control-Allow-Origin policy. Please read following articles about how to fix it:
    https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
    https://www.maxcdn.com/one/tutorial/htaccess-example-collection/

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 11:51

    Hello, @pusirinon.

    Plugins can be deactivated not through ftp but trough wp-admin->dashboard->plugins->check all plugins and select “deactivate”. Then you will get notification on the top of the screen with necessaty to enable required plugins. You will be able to check if theme working fine with default plugins. On next step you may enable all 3-d party plugins one y one and check which of them causing misconfiguration.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 16:33

    Hello, @jnunoalves

    Please check the issue with WPSSO Pro (Core Plugin) plugin disabled. It caused the misconfiguration of our checkout page. We don’t provide support for third party plugins as it lays beyound the scope of our basic support. You may contact Kraken team to order customization. Also be free to ask us if any other questions concerning functionality or basic support in development is needed.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 15:54

    You are always welcome!
    Please contact if any further assistance is needed.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 14:33

    Hello, @Rodrigo Macedo,

    We developed this feature to prevent users from attempts to enter or see the code part of the site and focus their attention on shop content. Custom html form that will help you add special proposal or certain product/form on website that can appear as full width banner. Most of users implement custom html to show messages with copyright law content. Custom java scripts can be added Child theme via custom function.
    Please read here about how to add custom js in WP.
    In addition, you may add custom JS using Visual Composer element “custom js element” for every page and into the footer through static block option. In second case js will work for the whole site.

    Regards
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 13:59

    Hello,

    Please try to disable 3-d party plugins for woocomerce one by one as one of them is causing the issue.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 12:49

    Hello, @Garry

    PLease provide us with screenshot to the page where issue persits for our better understanding. You may use http://prntscr.com as screeshot service provider.

    Regards
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 12:31

    @harshchudasama,

    We are not appling any filters for images as well as don’t have own theme functions for uploading images. Please note that uploading images from different formats and color palette can change its user expirience. The most common method to save images in SRGB format.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 12:09

    Hello @filiphdan

    Please provide us with wp-admin credentials to your site.
    You may also check following options in your backend admin panel as settings->registration->anyone can register and woocommerce->settings->clients registration. The flags should be set to allow registration on site for “my-account” page.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 12:03

    Please provide us with wp-admin credentials. I see that sreenshots you provided are different from the site url you sent in private content.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 11:19

    You are welcome!
    Looking forward to hear from you.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 11:09

    Hello @scorleo,

    Please add following code into the custom.css:

    #menu-main-menu-1 .nav-sublist-dropdown ul li {
    width: 11rem;
    padding: 0 0 0 0;}
    #menu-main-menu-1 .nav-sublist-dropdown ul li {
    width: 11rem;padding: 0 0 0 0;}
    #menu-main-menu-1 ul  .menu-parent-item {
    border-left:1px solid red;}
    .item-design-mega-menu .nav-sublist-dropdown .item-link, .item-design-mega-menu .nav-sublist-dropdown 
    .nav-sublist a{
    width:11rem;}

    Regards,
    Max Mulins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 10:17

    Hello @pedromarceli

    Sorry but your site is not reachable for us. Do you have any restrictions via ip for eurozone visitors on your site?
    http://prntscr.com/fdbfdo.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 10:14

    Hello @damon,

    You may use the Visual composer default worpress image component or custom html added in text block component of Visual Composer. Please clarify the details or you request as it is a little bit unclear fo us.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 09:58

    Hello @burakorkun

    Please add following code into the custom.css:
    .page-template-default .menu-wrapper .menu li.current-menu-item a{color:red!important }

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 09:40

    Hello @Mxmarcu,

    We have added the correct selectors. Please check your site now. Also i see that your theme is outdated. Our new version contans a lot of fixes and improwments. You may update theme and pugins from themeforest account and update plugins here.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 29, 2017 at 09:10

    Hello, @burakorkun
    Please use followig code instead of previous:

    .template-content .page-wrapper .menu li a:hover {
    color: pink;}

    Would you mind to provide us also with web site url for clearer solutions.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 28, 2017 at 14:30

    Hello.

    I see that you have created own table wit your custom style class “mabel-bhi-businesshours”.
    Please try following line to change color:

    table.mabel-bhi-businesshours  td
    {padding: 1.07em 0.71em;
    vertical-align: top;
    border-left: 0;
    border-right: 0;
    border-bottom: 1px solid black;border-top:1px solid black;}.

    You may set all necessary styles in Child theme that was send to you within theme package. For example you may copy the code you mentioned from styles css and add your parent class to each line of code.It will adjust your custom table styling

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 28, 2017 at 14:17

    Thank you @scorleo.

    Looking forward for new treads.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 26, 2017 at 17:35

    Hello @Staticlush,

    The tabs are positioned that way for the better expirience of mobile and desctop users. If you would like to have it in woocommerce default position please provide us with ftp credentials to your site. Or edit file wp-content/themes/xstore/woocommece/content-single-product.php. Please note that it is recommended to make all customiztions in Child theme to prevent overwriting main theme content. You may also change layout of sigle product page in theme-options->styling->single product page. You may find the settings to display tabs next to image. Please see it here: http://prntscr.com/fcf63c.

    Regards
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 26, 2017 at 16:52

    Hello @annie,

    The revolution slider width can be changed in revolution silder->settings “green icon with wheel”->layout->boxed. In case you would ike to add some other ellements in Visual Composer -> please select “row settings” on the page with your current workflow and change layout to 1/4+1/4+1/4+1/4. It will free uo the space for next banner image in Visual composer. Revolution slider will adjust its with to the 1/4 column wrapper.

    Regards,
    Max Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 26, 2017 at 16:36

    Please provide us with wp-admin credemtials to your site.

    Regards,
    MAx Mullins

    Avatar: maxmullins
    Max Mullins
    Participant
    May 26, 2017 at 16:29

    Hello @Ton

    Would you like to remove this line or change it in some way? To remove separator you may add styling custom.css:
    .page .post-widget-item{border-bottom:0px}

    Regards,
    Max Mullins

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Viewing 30 posts - 31 through 60 (of 177 total)
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