Forum Replies Created

Viewing 22 posts - 1 through 22 (of 22 total)
  • Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    July 29, 2022 at 11:56

    Hi, I solved it: it was Siteground plugin SGoptimizer creating a problem with javascript.
    Disabled the function to delay the JS visualisation block into the Sg plugin

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    June 16, 2022 at 16:04

    Thank you Olga, several other problems were solved in this way also in the mobile menu. Especially price filter on mobile menu and collapsable sub menus in the mobile menu
    Is this fix affected by future updates of the theme/wordpress?
    Thank you
    Matteo

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    June 1, 2022 at 22:17

    Hi After the last update of all plugins the categories problem on the single products seem to be fixed.
    We noticed that in general on the mobile menu the dropdown is not working.
    Thank you

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    June 1, 2022 at 21:43

    Hi we noticed that also on the mobile version the categories are not working properly and we experience also a problem on the brands menu not working

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    May 18, 2022 at 15:43

    That’s perfect Olga! Thank you so much!

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    May 17, 2022 at 15:28

    Hello!
    Thank you for your help !
    Please see Private content

    Please contact administrator
    for this information.
    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    May 17, 2022 at 09:12

    Hello olga
    we want to add a simple block that displays free shipping conditions.
    You can see how we managed to add the static block after the upsell and cross sell products on this page
    https://writesketchand.it/prodotto/zainetto-plissettato-in-raso-blu/

    If possible we’d like to add the free shipping conditions after the EAN/SKU/TAGS on the same column as a static block that we can change in one place and be updated on all the products is conditions change.
    Here an image to explain better
    https://ibb.co/7J47DDt

    Best
    Matteo

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    June 7, 2021 at 17:02

    I see clients only in firefox. not safari and not chrome

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    June 7, 2021 at 15:50

    Done. Even with storefront it’s not sending the email.
    I don’t see also the clients list and the home of WooCommerce
    https://paste.pics/CQKD4
    I see for a fraction of time the title page name clients than the page remains blank

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    May 28, 2021 at 10:50

    Hi I would like to remove the modal window for the user sign in / sign up, avoiding the quick email sign up (that is giving me problems ) and send the users straight to the my account page to sign in / up.
    Is this possible?
    Thank you

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    May 19, 2021 at 14:05

    it seems fine with a different user.
    Thank you.
    ps
    I’m trying to add a tracking number to the order page. Is there a tested way to do it?
    THANK YOU

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    April 21, 2021 at 14:52

    I manage to access. don’t click on magic link but put the credentials that I gave to you.
    Please tell me if you encounter any issues.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    March 24, 2021 at 14:47

    hi, I her the same problem. Did you managed to fix it?
    Best

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    March 16, 2021 at 11:24

    hello. I followed your instructions but still the problem persists

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    March 2, 2021 at 17:50

    Hi There’s no other way to check? As I have several widgets around and it took me quite some time to fix them.
    The site is almost ready to go online and I cannot have further delays. Also I’m afraid to forget something around

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    March 1, 2021 at 18:25

    Hi, do you mean that I have to deactivate the child theme and activate xStore theme?
    In this way I will loose weeks of customisation and it’s not feasible
    Best

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    February 19, 2021 at 11:10

    Now it’s working. Thank you Olga

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    February 8, 2021 at 11:17

    Yes, once removed the retina logo it appeared the regular one.
    This means that I should not use a retina logo ?

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    January 20, 2021 at 17:18

    Thank you that ‘s very clear.
    Another important question is: is there a way to copy paste / setup standard block / style to be applied to all the templates? It’s really a pain to be forced to change manually all the elements in the header and the footer of the mails.
    Thank you

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    December 17, 2020 at 19:21

    hello I tried from chrome instead of safari. Maybe it was just a cache problem.
    I’m really sorry for making you lose time.
    Best

    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    December 17, 2020 at 15:24

    Hello I’ve reset the pw
    Can you please try to access again?

    I’ve already tried the process to change the fonts that you illustrate but changes appear only on the preview while editing and are not saved/applied .
    Thank you

    Please contact administrator
    for this information.
    Avatar: Matteo_Carrubba
    Matteo Carrubba
    Participant
    December 16, 2020 at 15:46

    I got a failed media import error.
    Medias seem to be all there (but haven’t checked extensively ) but fonts are not correct accordingly to your demo.
    When I change any font feature on the theme options the preview is ok, but when I publish changes are not applied.
    There could be more problems as I haven’t checked all features (such as rev slider etc..)

    Please contact administrator
    for this information.
  • Viewing 22 results - 1 through 22 (of 22 total)
Viewing 22 posts - 1 through 22 (of 22 total)
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