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Forum Replies Created

Viewing 30 posts - 1 through 30 (of 66 total)

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Marta

Participant

July 21, 2023 at 11:16

Ok thanks,
I will try to deactivate it and see the results

#362567 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

July 21, 2023 at 09:41

Hi,

that code did not works.
I had to deactivate the wishlist and the compare.

Also, I see another problem with the cart. Please see the file attached.

https://app.screencast.com/ODVCJXcjy1bgC
wc-ajax=get_refreshed_fragments

So I need to deactivated too?

I wonder if this only happens to me, is it because I have a function misconfigured?

Thanks

#362554 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

July 18, 2023 at 09:39

I have a question, was the patcher.php file automatically modified yesterday?

During the early hours of the morning I uploaded a backup of my website. What time did you modify the file to fix it? To know if you have fixed the backup or the previous files.
Thanks

#362240 Copied In reply to: I get a fatal error after updating (automatically) XStore patcher

Marta

Participant

July 18, 2023 at 09:31

Ok thanks

#362235 Copied In reply to: I get a fatal error after updating (automatically) XStore patcher

Marta

Participant

July 18, 2023 at 09:13

Ok thanks,
the version of my theme was 9.1.8
Did you change files in my site? Do I need to update right now to 9.1.9? Please let me know

#362233 Copied In reply to: I get a fatal error after updating (automatically) XStore patcher

Marta

Participant

July 18, 2023 at 06:51

Hi, now the web is working. Version 9.1.8
Has anyone else had the same problem? Should I update to the latest version so it doesn’t happen again?

#362187 Copied In reply to: I get a fatal error after updating (automatically) XStore patcher

Marta

Participant

July 17, 2023 at 22:31

The backup failed too

#362163 Copied In reply to: I get a fatal error after updating (automatically) XStore patcher

Marta

Participant

July 17, 2023 at 17:24

I had to restore a backup but I don’t know if it will fail again because of the patcher.php file.

#362150 Copied In reply to: I get a fatal error after updating (automatically) XStore patcher

Marta

Participant

July 14, 2023 at 10:43

Hi, I think I have found one of the problems of my website (apart from image optimisation)

cookie_key=xstore_wishlist_ids_0&action=xstore_get_user_wishlist
cookie_key=xstore_compare_ids_0&action=xstore_get_user_compare
products_count=0&action=xstore_compare_fragments
products_count=0&action=xstore_wishlist_fragments

These resources are using a lot of admin-ajax.php (gtmetrix test)

Do they belong to the functions wishlist and compare, or to another one?

Thanks

#361969 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

July 12, 2023 at 17:24

Does the slider revolution plugin affect only the home page?

#361823 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

July 12, 2023 at 16:53

Ok thanks, I will check everything.

#361822 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

July 12, 2023 at 15:35

Hi,

I have activated the Storefront theme and the website runs much faster than with Xstore.
What can happen?
Maybe there is a third party plugin that is not compatible with your template and that’s why it slows it down?

#361816 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

July 5, 2023 at 11:00

The issue was solved after updating WooCommerce

Thanks

#361268 Copied In reply to: Thumbnail regeneration is running in the background.

Marta

Participant

June 30, 2023 at 11:32

Hi,
I am still investigating the speed problem of my website. I have checked with woocommerce support and they tell me it is due to the combination of my theme and woocommerce. Is this possible?
It also seems that the wpml plugin in combination with woocommerce slows down the site.

#360788 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

June 23, 2023 at 10:15

Hi, the information is in the private area

In that video, the problem occurs twice. After I close the popup, the product or item opens.

Thanks

Please contact administrator
for this information.

#360105 Copied In reply to: it has not been possible to add a new attribute

Marta

Participant

June 22, 2023 at 13:01

Ok thank you so much!

#360002 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

June 21, 2023 at 12:30

Hi,
I come back to this topic because I don’t know what more solutions to try out to increase a little the speed of the backend. To upload a 70k image to media, it takes more than a 30 seg. This is not normal, but I don’t know where to look for a solution, if it’s a wordpress, theme or plugin problem. Any suggestions?

#359887 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

June 21, 2023 at 10:11

but that is very hard work… I have more than a thousand products and assigning images in both languages takes forever.
Do all variation galleries work the same?

Regards

#359872 Copied In reply to: variation gallery and wpml (not showing)

Marta

Participant

June 21, 2023 at 10:08

Ok! thank so much

#359869 Copied In reply to: search result count not available product

Marta

Participant

June 19, 2023 at 19:19

Thank you so much!
I have just seen something weird in a product (https://tarifasoul.com/tienda/ropa/vestidos-y-kaftanes/vestido-sunset/). After the description of the product appear the following:

array(8) {[0]=> int(116954) [1]=> int(116960) [2]=> int(116956)
[3]=> int(116962) [4]=> int(116966) [5]=> int(116964) [6]=> int(116952) [7]=> int(116948) } array(7) { [0]=> int(117630) [1]=>
int(117626) [21=> int(117620) [3]=> int(117628) [4]=> int(117632)
[5]=> int(117638) [6]=> int(117636)} array(8) { [0]=> int(117648)
[1]=> int (117652) [2]=> int(117642) [3]=> int(117640) [4]=>
int(117644) [5]=> int(117658) [6]=> int(117656) [7]=> int(117660)
}

Is it because some updated?

Thanks

#359741 Copied In reply to: search result count not available product

Marta

Participant

June 19, 2023 at 10:11

Hi,

the ftp access in in the private area

Please contact administrator
for this information.

#359710 Copied In reply to: variation gallery and wpml (not showing)

Marta

Participant

June 17, 2023 at 16:15

Hi,
here they are:

https://tarifasoul.com/tienda/ropa/vestidos-y-kaftanes/vestido-draper/

https://tarifasoul.com/en/tienda/fashion/dresses-kaftans/vestido-draper/

Thanks

#359624 Copied In reply to: variation gallery and wpml (not showing)

Marta

Participant

June 16, 2023 at 08:38

Hi,

I entered “June”, it is the name of the dress. There are 4 dress June, but two of them are out of stock. So, appears “4 product encountered” and 2 fotos with only the available products. I believe that is very confusing for costumers.

Would it be possible to match the number of products with the visible results?

Thanks

#359545 Copied In reply to: search result count not available product

Marta

Participant

June 15, 2023 at 12:31

Hi, theme is now update.

Ftp access is in the private area

The site goes extremely slow, I don’t know what to do anymore.

Regards

Please contact administrator
for this information.

#359469 Copied In reply to: search result count not available product

Marta

Participant

June 15, 2023 at 10:55

Hi,

here is the screenshots

https://app.screencast.com/UMc2hyitQnS1Z

Thanks

Please contact administrator
for this information.

#359461 Copied In reply to: search result count not available product

Marta

Participant

June 6, 2023 at 09:18

ok thanks

#358698 Copied In reply to: product video doesn’t appear

Marta

Participant

June 6, 2023 at 08:40

Hi, ok thank you. But something weird happened, when you click on one of the colour variations, the gallery changes and the video no longer appears. Are the videos not compatible with the variation gallery?

Regards

#358692 Copied In reply to: product video doesn’t appear

Marta

Participant

June 5, 2023 at 10:24

Thank you so much! Do you know what plugin are not working ok with php 8?

#358613 Copied In reply to: Big problem with back end speed (and frontend too)

Marta

Participant

June 5, 2023 at 09:20

Thank you, I know that the update is done this way, but that option does not appear in the control panel.

https://app.screencast.com/ajs7h4DEU6xyR
https://app.screencast.com/MySp1HU1zqvXG

#358608 Copied In reply to: Update slider revolution

Marta

Participant

June 5, 2023 at 08:48

(Sorry, errors due to the spell checker)
Thanks Rose, but when you clic on a productos that has small images (about 150k) the same happens. For example:
https://tarifasoul.com/tienda/accesorios/collares/collar-abejita/

And when you click on any item menu…

#358602 Copied In reply to: Big problem with back end speed (and frontend too)
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Viewing 30 results - 1 through 30 (of 66 total)

Viewing 30 posts - 1 through 30 (of 66 total)

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Forum Replies Created

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