Thank you very much for your help. I also wanted to make aware that the plugin solid security basic is blocking the navigation bar, it only runs when I disable such plugin. and I have no idea why it is blocking it, it blocks the left side menu as well as the category carousel
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#395139 Copied In reply to: categories menu not replicating to mobile
I have test fpt login please see private
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support staff only.#394479 Copied In reply to: categories menu not replicating to mobileIt appears that you’re successfully logging in using the WordPress login credentials, which is indeed a positive development. Additionally, I’ve observed the creation of some menus, which is a step in the right direction. and that is why I have sent the previous message I just need those menus.
I’ve already ensured that FTP access has been granted as required. Kindly review the details provided in the private message I’ve sent for further clarification and action.
Thank you for your attention to this matter. Let me know if you need any assistance moving forward.
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for this information.#394181 Copied In reply to: categories menu not replicating to mobileHi, have you were able to test and see what is causing the issue? I have noticed that you have create a new menu, and I would like to know how to add and have the main menu as the picture below.
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support staff only.#393788 Copied In reply to: categories menu not replicating to mobileI’d like to have the navigation menu on the right side on mobile devices. Currently, the menu is on the left side, which is functioning properly. However, on the right-side menu, only the categories ‘saddles’, ‘kid’s toys’, and ‘uncategorized’ are displayed. I would prefer to have all the same category sections available.
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support staff only.#393550 Copied In reply to: categories menu not replicating to mobileI am kind of surprise because your tean has been able to logon before with no issues, this link will not work https://aylesva.com/my-account/ you need to use the one I have provided on the prvate section . try it again and let me know
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for this information.#392864 Copied In reply to: categories menu not replicating to mobileplease see private
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for this information.#392702 Copied In reply to: categories menu not replicating to mobilePerfect, thank you very much for your help, everything looks good. Do you know what happened? even thought I had already made the change of hot to 2×1.?
#392701 Copied In reply to: Hot Label has change to defaul not sure if it was the theme updateplease chek private
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for this information.#392567 Copied In reply to: categories menu not replicating to mobileHi, I have update the theme and core plugin but still shows only 2 categories under mobile on the upper right sandwich menu. please see private
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for this information.#392557 Copied In reply to: categories menu not replicating to mobilethank you I have place the requested information on the private area,
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for this information.#392142 Copied In reply to: categories menu not replicating to mobilehow do I go about getting the categories on the mobile version 🙂
#391787 Copied In reply to: categories menu not replicating to mobileStill same issue when I go into the template seccion and at this time I do not want to enable it since the last time I did that it gave me the white screen of death, all your previous templates, like the home page and archive page work with no issues. but this one is given me hard time
#390702 Copied In reply to: Electronics Mega Market individual filesHi, thank you, unfortunately I had to restore my site from a backup because it causes my website to crash. giving me the white screen of death. This morning, I imported the template, and I did notice the same error message, so I decided to delete the file and not activate because I am afraid it may cause the same issue.
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support staff only.#390396 Copied In reply to: Electronics Mega Market individual filesHi Tony, I have followed such steps but when I go to the single product, I see the following error. see Image
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support staff only.#390101 Copied In reply to: Electronics Mega Market individual filesthank you for your reply, do I need to skip some of the steps? please see image. and also, it states required plugins, and it shows PRO elements. Do I just go ahead and install it ?
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support staff only.#389887 Copied In reply to: Electronics Mega Market individual filesThank you very much for your help, everything seems to be working now. thank you for providing with the individuals files to change the home page to your new theme. Do I need to open a new case to get the single product layout and theme?
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support staff only.#389574 Copied In reply to: Product image greyout with lines on mobileGot it thanks, I also have the same issue with another image, and I did follow the steps suggested and it is working. I have noticed that every time I save changes. My cart pop us, regardless of what changes I am making.
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support staff only.#388847 Copied In reply to: Product image greyout with lines on mobilegot it thank you it is done. Much appreciated
#388567 Copied In reply to: current site using a theme , would like to change to a diffirent demoThank you very much for the help and the fast response. How do I go about getting the navigation menu?
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support staff only.#388161 Copied In reply to: current site using a theme , would like to change to a diffirent demothat will work since like you have stated it, I have already made some customized pages. I like the front page , the category page,
#387946 Copied In reply to: current site using a theme , would like to change to a diffirent demoForgotten to add the following screenshot
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support staff only.#387752 Copied In reply to: Archive product page works fine but when I go to main site links do not seem to workthanks I will take a look at it again, with different systems and browsers
#387568 Copied In reply to: product page slow loading taking 13 seconds to loadPlease see private for video
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for this information.#387405 Copied In reply to: product page slow loading taking 13 seconds to loadPlease private message. thank you for the support. As you can see our sister site does not break their slider on two blocks for the ipad and iphone or mobile devices. I was able to replicate it but not the font. that is I was thinking on using the slider. Now as you can see the site takes about 3 seconds to open and I am not sure if that is because on the amount of items on the front page.
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for this information.#385761 Copied In reply to: Main Slider not mobile so it does not change the structure?Thank you very much for your assistance. Much appreciated. I have looked at the video. and I have made the one I create on a later day the active one.
#384859 Copied In reply to: New footer block not showing when I followI just wanted to give an update . I am recreating the footer not using blocks, I just inserted the footer using the xstore Studio
#384459 Copied In reply to: New footer block not showing when I followI have verified and double checked, and I have created a new blocked and added to the Footer column 1 and still does not show up. I might be missing something, but I am not sure. Again, thank you for your promptly response.
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support staff only.#384453 Copied In reply to: New footer block not showing when I followthank you for your reply that is exactly what I followed the instructions on the video but when I choose under static blocks the block that I created for footer stills shows the old one. I will look at the video again to see if I miss anything.
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for this information.#384452 Copied In reply to: New footer block not showing when I follow















