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Viewing 20 posts - 1 through 20 (of 20 total)
  • Avatar: Magma
    Magma
    Participant

    Version 2004 (OS Build 19041.685).
    https://prnt.sc/wj21lq

    #267335 Copied In reply to: Contact Form 7: There was an error trying to send your message. Please try again
    Avatar: Magma
    Magma
    Participant

    In addition, we see an odd missing character in the message field only in Internet Explorer (OS Build 19041.685).
    https://prnt.sc/wigpz7

    Any idea of what would cause this?

    #267212 Copied In reply to: Contact Form 7: There was an error trying to send your message. Please try again
    Avatar: Magma
    Magma
    Participant

    I’ve had a chance to fully review the above described issue.

    https://magmadiamond.com/

    1. We changed the account back to personal as in order to use a business account, we found that you have to create a Facebook business account, which has many steps and my client didn’t want a FB page.
    2. Although we’ve found the feed is viewable in IE, Chrome and Safari, it does not display in Firefox 84.0.1 (64-bit). This was the reason we didn’t see the feed as we typically use Firefox.
    https://prnt.sc/wigoil

    Please confirm this on your end and let me know if any update will correct the issue.

    Thanks in advance for your assistance.

    #267211 Copied In reply to: Unable to connect Instagram feed
    Avatar: Magma
    Magma
    Participant

    Thank you, Olga,

    First for anyone reading this, please make sure your client didn’t convert the account to business without telling you. That’s what happened here.

    We’ve converted back to a personal account, and reconnected with IG log in. We are still seeing the blue box asking us to connect to an account though. I am wondering if I am having a caching issue though as we’ve made some changes to the static block for the footer and don’t see those. Can you please verify if you now see our Instagram feed please?

    #261989 Copied In reply to: Unable to connect Instagram feed
    Avatar: Magma
    Magma
    Participant

    Thanks so much for the info Olga, we’ll work on this and report back. I had no idea the clients account was business. I do apologize.

    #261072 Copied In reply to: Unable to connect Instagram feed
    Avatar: Magma
    Magma
    Participant

    Yes, please help me fix this. We don’t have any info entered into the hashtag field. Were you able to confirm that in my admin?

    #260995 Copied In reply to: Unable to connect Instagram feed
    Avatar: Magma
    Magma
    Participant

    Thank you but I have not entered a # in that field.

    #260984 Copied In reply to: Unable to connect Instagram feed
    Avatar: Magma
    Magma
    Participant

    Thank you

    #258677 Copied In reply to: Engineer Sidebar Home Page | Uncatogorized
    Avatar: Magma
    Magma
    Participant

    Thank you

    #258042 Copied In reply to: Sidebar | Engineer | Home page
    Avatar: Magma
    Magma
    Participant

    Solved, thank you.

    #257976 Copied In reply to: Shop Page / Shopping cart / Checkout / Order status | 7.1 Now Full Width
    Avatar: Magma
    Magma
    Participant

    Thank you, we were looking for where that rev silder short code was.

    That first paragraph was just an FYI regarding the Banner with mask which installed on the home & shop page. We manually entered the size, but during the demo install it didn’t load the size in the image size option of the Banner with mask, that was all.

    #256132 Copied In reply to: Shop Page | Unable to edit in Elementor
    Avatar: Magma
    Magma
    Participant

    Thank you,

    We did find the sidebar elements we were trying to adjust in Widgets > Static Blocks > Shop sidebar – engineer (the demo install didn’t set an image size for the sidebar “Banner with mask” on either the home or the shop page sidebar widget BTW, at least from our demo install. We had to go in and manually set it)

    Can you please guide us as to where we change the Shop, Slider Revolution module currently set to the default “Shop” module? We can’t seem to find it anywhere.

    thanks in advance for any assistance.

    #255971 Copied In reply to: Shop Page | Unable to edit in Elementor
    Avatar: Magma
    Magma
    Participant

    Thanks

    #255851 Copied In reply to: Instagram Images Not Visible | Still Clickable
    Avatar: Magma
    Magma
    Participant

    Thank you, now displaying correctly.

    #255706 Copied In reply to: $ changes to £ header | header empty cart
    Avatar: Magma
    Magma
    Participant

    Thanks, we still don’t see it on the latest version of Firefox but will try other browsers.

    #255705 Copied In reply to: Instagram Images Not Visible | Still Clickable
    Avatar: Magma
    Magma
    Participant

    Thank you, Olga, Contain solved it.

    #254610 Copied In reply to: Engineer : Slider Revolution : Narrow Images
    Avatar: Magma
    Magma
    Participant

    Ok, thanks Rose. Look forward to it.

    Do you know of a Slider Rev carousel template like this that we can manually set up images, text & buttons, so we can direct to Woo Categories, we’d link manually? We have a paid subscription to Rev Slider.

    I see this one but not sure if you might know of a better one 🙂

    https://revolution.themepunch.com/food-carousel-slider/

    #254609 Copied In reply to: Engineer Demo : Slider Revolution
    Avatar: Magma
    Magma
    Participant

    we fixed, thanks for your response.

    #254608 Copied In reply to: Engineer Demo : Contact Us Page Odd Behaviour
    Avatar: Magma
    Magma
    Participant

    Ok, thank you. I decided to use Elementor. Can I still do this with Elementor?

    #254342 Copied In reply to: Engineer Demo : Slider Revolution
    Avatar: Magma
    Magma
    Participant

    Thank you,

    By “If you are using WPBakery Page Builder, you can add Product Categories element on your page.” you mean within the page, not the slider, correct?

    #254290 Copied In reply to: Engineer Demo : Slider Revolution
Viewing 20 posts - 1 through 20 (of 20 total)