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Viewing 30 posts - 1 through 30 (of 35 total)

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macamrstudios

Participant

February 16, 2024 at 15:21

Hi – I am not sure what device you pulled these images from, as yes, those are correct. I am attaching a new set of the same image so you can see how it looks on a desktop browser window (resized to ‘mobile’) versus how it displays on an actual mobile device. You will see that it appears the image is being forced into a square (300×300) format versus the 300 wide by whatever proportional height. Thus rendering the image to look squished.

filename: correct proportions was taken from desktop running chrome with the window sized down to mobile width. This is how the image should display.

filename: incorrect proportions was taken from an iPhone 14 Pro Max running chrome

Files is visible for topic creator and
support staff only.

#383619 Copied In reply to: RE: Product Carousel Images Squished and/or distorted

macamrstudios

Participant

November 12, 2021 at 14:44

Great – thank you as always for your help!

#308348 Copied In reply to: Time Sensitive: All thumbnail images missing after X-Store update

macamrstudios

Participant

September 22, 2021 at 19:56

Thank you for that. Is there any insight/advice for the second part?

###
I also noticed that the results returned seem to only be searching/returning those assigned to the sku #. For example, if I type Daniel Kelly, only one result appears (a book), but if I type dkelly, all works associated with said artist are returned. Does the search function only target a specific parameter or can you open it to includes things such as category, SKU, tags, etc?
###

#303168 Copied In reply to: Xstore Search Results Page Display

macamrstudios

Participant

July 26, 2021 at 22:52

here you go…

Please contact administrator
for this information.

#296188 Copied In reply to: Filter bar of XStore now displaying stacked vs pervious in line

macamrstudios

Participant

May 14, 2021 at 14:31

ok – thank you for the response/suggestion.

#287542 Copied In reply to: CSS files are generated by theme XStore

macamrstudios

Participant

October 19, 2020 at 15:05

That is exactly what I wanted. Thank you!

#255696 Copied In reply to: Product Images (Sizing)

macamrstudios

Participant

October 7, 2020 at 20:27

the site appears to be back up and running, so I am not sure what happened. Is there anything you did in order to activate the XStore Core plugin?

#254364 Copied In reply to: URGENT – Fatal Error

macamrstudios

Participant

October 7, 2020 at 20:18

I was not even able to activate the XStore core plugin. I was informed of the fact that the site was down by my client. The initial affected file(s) can be referenced in the screen shot included.

Please contact administrator
for this information.

#254361 Copied In reply to: URGENT – Fatal Error

macamrstudios

Participant

October 7, 2020 at 18:31

ok – please do, as this is quite time sensitive. thank you.

#254345 Copied In reply to: URGENT – Fatal Error

macamrstudios

Participant

October 7, 2020 at 17:07

here is the ftp info

Please contact administrator
for this information.

#254332 Copied In reply to: URGENT – Fatal Error

macamrstudios

Participant

October 7, 2020 at 16:34

I sent you this info – can you not get in?

#254327 Copied In reply to: URGENT – Fatal Error

macamrstudios

Participant

October 7, 2020 at 16:19

I have disabled all (but one that runs the under maintenance screen) plugins and the problem still persists.

Please contact administrator
for this information.

#254322 Copied In reply to: URGENT – Fatal Error

macamrstudios

Participant

May 6, 2020 at 16:53

Thank you

Please contact administrator
for this information.

#236225 Copied In reply to: Missing Features After Theme Updated…

macamrstudios

Participant

April 10, 2020 at 19:41

For future reference, where is this setting? Is it via the module or something you edit directly in the code?

“2) We added the new option and limit was 0, I have changed and everything is ok http://prntscr.com/rwoeny”

#233176 Copied In reply to: Missing Features After Theme Updated…

macamrstudios

Participant

April 10, 2020 at 18:11

Thanks for help on the second part. I am send you the FTP info for part one.

Please contact administrator
for this information.

#233164 Copied In reply to: Missing Features After Theme Updated…

macamrstudios

Participant

January 3, 2019 at 16:00

That seems to have resolved the issue. Thank you.

#206606 Copied In reply to: Conflict with YOAST SEO plugin and latest theme update

macamrstudios

Participant

January 2, 2019 at 23:59

While it appears to now be working on the production server, it is not working on the live site. Login details are in the private area. Same issue, go to any page or any ‘artist work’ aka post and you will see that window tries to load and then disappears.

Please contact administrator
for this information.

#206551 Copied In reply to: Conflict with YOAST SEO plugin and latest theme update

macamrstudios

Participant

December 28, 2018 at 17:48

perfect! Thank you so much!

#206458 Copied In reply to: Mobile version of site – product listings

macamrstudios

Participant

December 10, 2018 at 14:56

After further investigation, I see that we are calling a function (etheme_get_products_per_page ) that is no longer available and/or has changed names. Can you provide any insight into this?

#205702 Copied In reply to: Fatal error: Call to undefined function etheme swiper lazy preloader() in….

macamrstudios

Participant

December 9, 2018 at 22:46

so – if I remove that line, the site (home page) works – not sure if that line of code is necessary. However, when I now go to the Archives, Online Catalog or Recent Acquisitions pages – a new error appears.

Fatal error
: Call to undefined function etheme_get_products_per_page() in
/home/pro1music/webapps/macamrstudios/production/verne/wp-content/themes/xstore-child/functions.php

Also – there is an image in the breadcrumbs bar – which should be disabled/hidden (as it was before the update).

Please contact administrator
for this information.

#205685 Copied In reply to: Fatal error: Call to undefined function etheme swiper lazy preloader() in….

macamrstudios

Participant

September 21, 2018 at 14:52

Thank you, that was exactly what I wanted. Appreciate the assistance.

#199794 Copied In reply to: mobile menu + carousel arrows

macamrstudios

Participant

August 23, 2018 at 14:47

Ok – for now I found an alternative solution, but I will consult with the client to confirm if they want it as explained above. Thank you for your quick reply and I believe I have already given a 5 star rating.

#198423 Copied In reply to: RE: Brand Sorting

macamrstudios

Participant

May 30, 2018 at 16:15

Hi – that appears to have fixed the issue. Thank you.

#193909 Copied In reply to: Search Engine does not yield results properly

macamrstudios

Participant

April 23, 2018 at 16:00

I updated the theme and at first the site was the site was broken – after refreshing a few times, it appears to (for now) function/look as it should. If anything else pops up, I will write back in. Thank you for your time.

#191763 Copied In reply to: Thumbnail Auto Crop

macamrstudios

Participant

April 23, 2018 at 14:08

It appears I was able to address the footer issue – for some reason all the widgets were reset and/or moved. I would like to know however, why updating the parent theme to 4.25 broke the site. Any input on that would be greatly appreciated. Thank you.

#191745 Copied Theme version: Version: 4.21.1 WooCommerce version: 3.3.5 In reply to: Thumbnail Auto Crop

macamrstudios

Participant

April 23, 2018 at 04:24

Hi

I tried to update the theme to the latest version (4.25) and all hell broke loose. You had provided me some code to help with displaying names under works and applied these to the child theme. After updating to the latest version of x-store (Version: 4.25) the site broke – receiving the following error:

Fatal error: Cannot redeclare etheme_brands_shortcode() (previously declared in /home/pro1music/webapps/macamrstudios/production/verne/wp-content/themes/xstore-child/functions.php:18) in /home/pro1music/webapps/macamrstudios/production/verne/wp-content/themes/xstore/framework/shortcodes/brands.php on line 126

After disabling the child theme and simply running the parent theme, the formatting of the footer area displayed all wrong. The footer is now at the top of the page, instead of the bottom where it was before. (see screen shot)

I managed to roll back to Xstore version 4.21.1 and get the Child Theme back up and running properly, but the footer remains stuck at the top.

The login info is the same and contained below in the private area. Thanks in advance for your help.

Please, contact administrator
for this information.

#191675 Copied Theme version: Version: 4.21.1 WooCommerce version: 3.3.5 In reply to: Thumbnail Auto Crop

macamrstudios

Participant

March 27, 2018 at 01:54

thank you!

#189311 Copied In reply to: 8[Theme] PRODUCTS (Visual Composer Plugin)

macamrstudios

Participant

March 23, 2018 at 14:46

Hi – If I want to change the sort options under the filter bar at the top of the page (see screen shot) – what file(s) would I need to look into? I tried doing a search, but was not able to locate the necessary function.

For example, instead of sorting by price (high to low / low to high), etc. I would like to sort by brand name (a-z / z-a), title (a-z / z-a), or date (which I think is already there (newness)?

If that is not possible, I would like to hide / remove this dropdown altogether.

#189128 Copied In reply to: 8[Theme] PRODUCTS (Visual Composer Plugin)

macamrstudios

Participant

March 21, 2018 at 16:57

great – thank you! Can you tell me what you had to do and will the same thing happen for future theme updates?

#188923 Copied In reply to: Thumbnail Auto Crop

macamrstudios

Participant

March 21, 2018 at 05:30

What do you want me to rename it to? What I did in the interim, was to comment out the function you put in the child theme ‘functions.php’ file – so you can now see the site / admin tool, but the artists name option you implemented is now missing.

Is this what you needed?

#188812 Copied Theme version: Version: 4.21.1 WooCommerce version: Version 3.3.3 In reply to: Thumbnail Auto Crop
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