Missing Features After Theme Updated…

This topic has 7 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: macamrstudios
    macamrstudios
    Participant
    April 9, 2020 at 23:23

    Hi – after updating to the latest version the XStore theme, certain features are now missing. If you Go to the production site (that runs Version: 5.4):
    http://www.macamrstudios.com/production/verne/

    You will see that under each artist, you not only see the work (thumbnail), but the artist name is also listed underneath (centered).

    This is something I remember you helping me with before, but I cannot seem to find that email chain.

    You will also see that under the ‘Show Schedule’, you have the title, a brief description and the link.

    NOW… if you look at the live site (that runs Version: 6.3), both these are missing:
    https://www.vernegallery.com/

    The Artist module is using the ‘Brands Carousel’ and the Show Schedule module uses the ‘Blog Carousel’.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 10, 2020 at 11:32

    Hello,

    1) Probably you made additional customization to show the brand title and it does not work after update. Provide us with FTP access to updated site to check in more detail.

    2) We added the new option and limit was 0, I have changed and everything is ok http://prntscr.com/rwoeny

    Regards

    Avatar: macamrstudios
    macamrstudios
    Participant
    April 10, 2020 at 18:11

    Thanks for help on the second part. I am send you the FTP info for part one.

    Please contact administrator
    for this information.
    Avatar: macamrstudios
    macamrstudios
    Participant
    April 10, 2020 at 19:41

    For future reference, where is this setting? Is it via the module or something you edit directly in the code?

    “2) We added the new option and limit was 0, I have changed and everything is ok http://prntscr.com/rwoeny”

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 13, 2020 at 13:10

    Hello,

    1) Check the brands element now.
    2) Theme Options > Blog > Blog layout

    Regards

    Avatar: macamrstudios
    macamrstudios
    Participant
    May 6, 2020 at 16:53

    Thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 6, 2020 at 20:13

    Hello,

    Oh, it was almost a month ago. I don’t remember, really. We have so many clients every day that don’t remember changes we made the month ago. Sorry. But if we made changes then it was in child theme. So, keep child theme files in safe.

    Regards

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