Forum Replies Created

Viewing 16 posts - 1 through 16 (of 16 total)
  • Avatar: Kim
    Kim
    Participant
    January 4, 2022 at 09:58

    Hello,
    I have activated other plugins – seems like it is not working again.. Could you please check?

    Thank you.

    Avatar: Kim
    Kim
    Participant
    December 26, 2021 at 09:37

    Hello,

    1. I have deactivated ALL plugins not included with the theme but the issue still persists.
    I have provided FTP access for staging site and live site.

    2. Thank you, this works!

    Please contact administrator
    for this information.
    Avatar: Kim
    Kim
    Participant
    October 13, 2021 at 16:20

    Hello,
    Thank you soooooo much for the heads up!
    It’s fixed.. I didn’t know I need to set “attribute global” to “1”..

    Thank you so much again! Have an awesome week ahead!

    Avatar: Kim
    Kim
    Participant
    October 13, 2021 at 16:04

    Hello,
    Thank you for the clear explanation.
    Do you have any recommendation for plugins which would work with xStore for bulk import/export which will work with product attributes for filter?

    Thank you

    Avatar: Kim
    Kim
    Participant
    October 13, 2021 at 14:42

    Hello,
    I checked the products that are available in the list.. they do have the attributes.
    Please refer to screenshot here: https://imgur.com/a/aK6IIkL

    However, I noticed something wrong? Not sure how do I phrase it.
    But if you refer to product example:

    SKU: MEN/KAL/001/05
    This product does has product variation for sizes (added manually), and under additional info – there are other attributes (added via product bulk upload csv)

    I noticed that the attributes is not showing simply because they are added via product bulk upload CSV. May I know is there any way to fix this as I will need to use the product bulk upload function (this comes with the theme I think as I did not add any plugin for this).

    Avatar: Kim
    Kim
    Participant
    October 1, 2021 at 14:48

    Hi!
    3) please refer to below private content. I have temporary set all the products into out of stock, please enable a few if you need to test the filter. Also, I think someone from here disabled the ajax pagination plugin (included in xstore) – so I just left it as it is for now.
    4) Ohh, noted.

    Thank you again!

    Please contact administrator
    for this information.
    Avatar: Kim
    Kim
    Participant
    September 29, 2021 at 14:12

    Also,
    4) I am not sure why – but the PDF Invoice link is not showing for other user roles, only showing for super admin.

    Please help. Thank you.

    Avatar: Kim
    Kim
    Participant
    September 29, 2021 at 14:10

    Hello,
    1) Thank you again for this

    2) I have a page which is built using WP bakery map – Our Outlets (Map) – so I can’t recreate it using Elementor…

    3) When I click on below filter options:
    – product status – on sale – it loads all the items (including those not on sale)
    – when i adjust the price filter – nothing happens..

    I did try using 8theme filter for price – but it’s just empty with a title.

    Avatar: Kim
    Kim
    Participant
    September 29, 2021 at 07:39

    Also, product filter for below options doesn’t seem to work.. please help
    – product status
    – price

    Avatar: Kim
    Kim
    Participant
    September 29, 2021 at 04:34

    Thank you so much for the help. The shop is loading fast now, even the homepage as well.

    Could you also help me check this, this page is edited using wp bakery, but now it’s showing a string of codes.

    Please contact administrator
    for this information.
    Avatar: Kim
    Kim
    Participant
    September 25, 2021 at 14:09

    I had no issue accessing other product categories pages and single product pages – but the loading to “shop” alone takes forever, could it be due to the theme?

    Kept getting this error log at cpanel side:
    https://imgur.com/a/dG39Cgm

    Avatar: Kim
    Kim
    Participant
    September 25, 2021 at 06:42

    Successfully updated to 8.0.7 using the dashboard. But shop is still not able to load. No issue to load other products using other category links..

    Avatar: Kim
    Kim
    Participant
    September 24, 2021 at 08:43

    Thank you so much for fixing the toggle icon.
    The elementor issue has been fixed by you in another topic 🙂

    As for No 3, may I know is it possible to edit “8theme category”? The listing used to be correct, but after 2nd data migration from old site, it became messed up..

    Avatar: Kim
    Kim
    Participant
    September 23, 2021 at 14:45

    Other than that.. the categories listing at mobile menu is messed up as well.. where can I find Xtheme Category? The arrangement is off from my products category..

    Avatar: Kim
    Kim
    Participant
    September 23, 2021 at 11:45

    Hi, I just tried the method, doesn’t work..
    Elementor is also showing “The Link You Have Followed Has Expired”.

    Please help to login to check as this has been an issue for days.. T_T

    Please contact administrator
    for this information.
    Avatar: Kim
    Kim
    Participant
    September 20, 2021 at 01:44

    Also having the below issues:
    1. mega menu cannot display properly.
    2. newly added social media + marketplace icons at footer not showing in mobile.
    3. bottom header in mobile is just pitch black and no words

    https://imgur.com/a/QyePIvb

  • Viewing 16 results - 1 through 16 (of 16 total)
Viewing 16 posts - 1 through 16 (of 16 total)
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