Return to previous page

New updated plugin not Installing (From CodeCanyon)

This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Kim

Kim

Participant

September 25, 2021 at 02:47

I upgraded once from wp end, but the site still showing 8.0.6 so I downloaded again from codecanyon again to upgrade but failed.
After first installation, shop can no longer be accessed.

cPanel showing errors yesterday – so we decided to install the files again, this time from codecanyon

Screenshots:
https://imgur.com/a/dgNG16h

PLEASE HELPPPPPP T_T

Please, contact administrator
for this information.

#303426 Copied Theme version: 8.0.7

3 Answers

Kim

Participant

September 25, 2021 at 06:42

Successfully updated to 8.0.7 using the dashboard. But shop is still not able to load. No issue to load other products using other category links..

#303428 Copied

Rose Tyler

Support staff

September 25, 2021 at 08:46

Hello,

Your website shop page is displaying 500 Internal server error https://prnt.sc/1tk3mik , so contact your hosting provider about this issue.

Regards

#303439 Copied

Kim

Participant

September 25, 2021 at 14:09

I had no issue accessing other product categories pages and single product pages – but the loading to “shop” alone takes forever, could it be due to the theme?

Kept getting this error log at cpanel side:
https://imgur.com/a/dG39Cgm

#303458 Copied
Tagged: best selling, codecanyon, installing, plugin, themes, updated, woocommerce
Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘New updated plugin not Installing (From CodeCanyon)’' has been successfully resolved, and the topic is now closed for further responses

New updated plugin not Installing (From CodeCanyon)

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection