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Missing Toggle Icon for Filter - by Kim - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

Kim

Participant

September 22, 2021 at 14:33

Hello, on my shop page – the toggle icon for filter is missing. It used to be there on the left side – but now it’s missing.
Please help

#303116 Copied Theme version: 8.0.6

6 Answers

Rose Tyler

Support staff

September 23, 2021 at 07:44

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#303195 Copied

Kim

Participant

September 23, 2021 at 11:45

Hi, I just tried the method, doesn’t work..
Elementor is also showing “The Link You Have Followed Has Expired”.

Please help to login to check as this has been an issue for days.. T_T

Please contact administrator
for this information.

#303222 Copied

Kim

Participant

September 23, 2021 at 14:45

Other than that.. the categories listing at mobile menu is messed up as well.. where can I find Xtheme Category? The arrangement is off from my products category..

#303248 Copied

Olga Barlow

Support staff

September 23, 2021 at 17:30

Hello,

1) You disabled sidebar for the mobile devices, so filters icon was disabled because it opens the sidebar that you disabled https://prnt.sc/1tcoc9d I have enabled that and icon is there https://prnt.sc/1tcoiyt

2) Provide a screenshot of the page where you have that message from the Elementor, explain your actions before you get that message.

3) You can enable/disable the categories tab in the mobile menu from Theme options > Header builder > Mobile Menu > https://prnt.sc/1tcotuf and choose what you want to show there or disable it at all. If you choose the categories then list of your categories (Products > Categories) is there.

Regards

#303272 Copied

Kim

Participant

September 24, 2021 at 08:43

Thank you so much for fixing the toggle icon.
The elementor issue has been fixed by you in another topic 🙂

As for No 3, may I know is it possible to edit “8theme category”? The listing used to be correct, but after 2nd data migration from old site, it became messed up..

#303328 Copied

Olga Barlow

Support staff

September 24, 2021 at 16:06

Hello,

You are welcome.
3) List of categories is exactly the same you have in Products > Categories https://prnt.sc/1tgz3l0 If you want to change the order of categories then edit categories there.

Regards

#303386 Copied
Tagged: filter, icon, missing, themes, toggle, woocommerce, wordpress
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