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Viewing 14 posts - 1 through 14 (of 14 total)
  • Avatar: Kate_Ross
    Kate Ross
    Participant

    pls see info

    Please contact administrator
    for this information.
    #303939 Copied In reply to: Style issues
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Thnk you –
    The issue may have been due to Wp-Rocket conflict when the theme was updated – turning it off resoled most of the issues.
    One remains – I am unable to step up the filters for mobile – for two size attributes and color using the offscreen filter.

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    for this information.
    #303938 Copied In reply to: Style issues
    Avatar: Kate_Ross
    Kate Ross
    Participant

    woocommerece version 5.7.1
    theme 8.0.7

    #303461 Copied In reply to: Style issues
    Avatar: Kate_Ross
    Kate Ross
    Participant

    now I cannot update the theme files – where do i find them? I do not see it in the downloads; envato plugin doesn’t work either

    Please contact administrator
    for this information.
    #284226 Copied In reply to: Cannot update xstore core 3.2.3
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Yes. When infinte scroll is on – the site slows down until its unusable. Do you check settings by chance? Also why is the load more products so slow to load?

    #254380 Copied In reply to: Infinite scroll not working correctly
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Pls see Privte content

    Please contact administrator
    for this information.
    #254360 Copied In reply to: Infinite scroll not working correctly
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Please see the private content

    Please contact administrator
    for this information.
    #254349 Copied In reply to: Infinite scroll not working correctly
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Sry for long delay – just restarting this now – we still need help with infinite scroll. I have difficulty understanding the doc for correct set up.

    Please contact administrator
    for this information.
    #254277 Copied In reply to: Infinite scroll not working correctly
    Avatar: Kate_Ross
    Kate Ross
    Participant

    I’ve paid for a license… through that support… I have the theme… i just can’t update it…you can help with that?

    #250558 Copied In reply to: License for Stage site
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Sorry if i’m not clear but it appears that I do not have access to that! it is not in my downloads since our develper purchased it… Does that make sense? Should i have access to the download if we purchased support??

    #250549 Copied In reply to: License for Stage site
    Avatar: Kate_Ross
    Kate Ross
    Participant

    It isn’t the latest version of the theme…. we had a developer (now gone) purchase the theme for us and since have purchased support. Can we now download the current theme? I don’t see where I can do that for the moment…

    #250530 Copied In reply to: License for Stage site
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Ooppps! One more issue with that… problem is that if you try to hover over the dropdown … it disappears.

    Please contact administrator
    for this information.
    #249519 Copied In reply to: Alignment of Mega Menu
    Avatar: Kate_Ross
    Kate Ross
    Participant

    thanks – much better~!

    #249438 Copied In reply to: Alignment of Mega Menu
    Avatar: Kate_Ross
    Kate Ross
    Participant

    Hi,
    There are no values for the image attributues. I do not understand your question : “Where did you find the code in our theme that we try to remove the title element?” The pop-up has been disabled for the time being … but this is how it appears on the french side only (2nd language).
    Best,

    #243954 Copied In reply to: Stray code appearing on translated newsletter pop-up
Viewing 14 posts - 1 through 14 (of 14 total)