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Viewing 30 posts - 2,071 through 2,100 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    December 23, 2024 at 01:42

    Hi @Abdul Moiz,

    Please try adding this custom CSS code also:

    
    .single-product .elementor-widget-woocommerce-product-etheme_related .product:not(.outofstock) .footer-product .button:not(.compare):not(.add_to_wishlist) {
        display: flex !important;
    }
    

    Best Regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2024 at 16:10

    Hi @Fantasy,

    We’ve added the following code under functions.php file locates in your child theme and it’s working now:

    
    add_filter('etheme_buy_now_button_text', 'n2t_etheme_buy_now_button_text', 9, 1);
    function n2t_etheme_buy_now_button_text(){
    	return 'Buy Now (UPI/COD)';
    }
    

    https://prnt.sc/rgqPOxdStbxn

    Could you please check?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2024 at 16:00

    Dear @MonnaChu,

    What’s the issue are you having now?

    Because we’ve checked the product page, video is working fine:

    https://www.awesomescreenshot.com/video/34883037?key=080c9fdae01c5084cc7f3f06a96f4453

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2024 at 15:51

    Hi @Fantasy,

    We’ve replied to you on this ticket: https://www.8theme.com/topic/change-out-of-stock-button/#post-428289.

    Best Regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2024 at 15:45

    Hi @Abdul Moiz,

    Please add this custom CSS code also:

    
    .outofstock.etheme-product-hover-mask3 footer a.button {
        display: none;
    }
    

    Hope it helps!

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2024 at 15:38

    Hi @Fantasy,

    Please try adding this custom code under functions.php file locates in your child theme:

    
    add_filter( 'woocommerce_product_add_to_cart_text', 'bbloomer_archive_custom_cart_button_text' );
      
    function bbloomer_archive_custom_cart_button_text( $text ) {
       global $product;       
       if ( $product && ! $product->is_in_stock() ) {           
          return 'Out of stock';
       } 
       return $text;
    }
    

    an also want to change out of stock button color

    Add this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    .outofstock .etheme-product-grid-content a.button.product_type_simple.etheme-product-grid-button {
        background-color: red;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 21, 2024 at 15:36

    Hi @Chirag Modi,

    Please add the following code under functions.php file locates in your child theme:

    
    add_action('wp_footer', 'n2t_wp_footer', 999);
    function n2t_wp_footer(){
    	?>
        <script>
            jQuery( function($){
                $(document).ready(function(){
                    $( ".single_variation_wrap" ).on( "show_variation", function ( event, variation ) {
                        if( $(window).width() < 600 ){
                            $("html, body").animate({ scrollTop: 0 }, "slow");
                        }
                    } );
                })
            });
        </script>
    	<?php
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 12:25

    Hi @Abdul Moiz,

    The solution is moving those buttons to the top of product image for the out of stock products.

    Please also add this custom CSS code:

    
    .outofstock.etheme-product-hover-mask3 footer {
        top: 0;
        bottom: auto;
    }
    

    Let us know how it goes!

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 12:16

    Dear @Sefat,

    We hope this message finds you well.

    We would like to kindly inform you that the product rating is currently visible. Could we kindly request you to review it once again at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 11:11

    Dear @khurram virk,

    We were unable to connect to your FTP account. Could you please help us double check?

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 11:01

    Dear Abdul Moiz,

    We hope this message finds you well.

    We would like to kindly suggest using pixels instead of percentages for better accuracy and consistency. For example:

    
    top: -130px;  
    

    We believe this approach will provide a more reliable solution.

    We hope this information is helpful. Please feel free to reach out if you have any further questions or need assistance.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 09:49

    Hi @mecenas666,

    Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    [data-id="5ad9a26e"] .elementor-widget-wrap.elementor-element-populated {
        padding: 0;
        height: 72px;
    }
    body nav.etheme-elementor-nav-menu--main ul li {
        margin: 0 !important;
    }
    body nav.etheme-elementor-nav-menu--main ul li a {
        height: 72px;
    }
    body nav.etheme-elementor-nav-menu--main > ul > li > a > span {
        color: #fff !important;
        height: 72px;
    }
    body nav.etheme-elementor-nav-menu--main ul li a  span:hover {
        background-color: transparent !important;
    }
    body nav.etheme-elementor-nav-menu--main ul li a img {
        filter: brightness(0) invert(1);
    }
    
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3675 > a {
        background-color: #103547;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3684 > a {
        background-color: #C66D4A;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3665 > a {
        background-color: #9B4D34;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3666 > a {
        background-color: #cb837b;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3667 > a {
        background-color: #dbab6c;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3668 > a {
        background-color: #4D8C89;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3669 > a {
        background-color: #4B2743;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3670 > a {
        background-color: #8c8cab;
    }
    body nav.etheme-elementor-nav-menu--main ul li#menu-item-3734 > a {
        background-color: #80848c;
    }
    

    Kind regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 09:11

    Dear @MonnaChu,

    We hope this message finds you well.

    We would like to inform you that we have made further edits to the file. Kindly take note of the changes, as they will be overwritten with each update:

    
    File Path: wp-content/et-core-plugin/app/controllers/videos.php  
    Lines: 24 and 25  
    

    The updated code is as follows:

    
    //add_action( 'admin_init', array( $this, 'product_meta_boxes' ) );  
    //add_action( 'woocommerce_process_product_meta', array( $this, 'etheme_save_video_meta' ));  
    

    Please let us know if you have any questions or require further assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 08:55

    Dear @pageantapp,

    We hope this message finds you well.

    We have reviewed your live site, and we are pleased to inform you that the “My Account” menu item is displaying correctly, as shown in the following screenshot: https://prnt.sc/-mWgslc0k6jA.

    For your information, our development team is actively working on resolving the issue related to the Dokan plugin. We are committed to addressing this matter and will release an update as soon as possible.

    Thank you for your patience and understanding. Please stay tuned for further updates.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 02:37

    Dear Saleh,

    We hope this message finds you well.

    You may consider trying the following hooks to address your requirements:

    – woocommerce_before_shop_loop_item_title
    – woocommerce_before_shop_loop_item

    We hope this information proves helpful. Should you have any further questions or need additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 02:31

    Dear @mecenas666,

    We hope this message finds you well.

    We attempted to access your website; however, it seems that the WordPress Admin panel is not functioning as expected.

    Could you kindly review this issue at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 20, 2024 at 02:28

    Dear @azicard,

    Further customization will fall out of scope our support standard services we provide.

    If you are interested in pursuing personalized customizations, we encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel.

    Through this platform, you can collaborate directly with our technical team to explore the feasibility of your request. Please note that customization services may involve additional charges, which will be determined after a detailed review of your specific requirements.

    If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 19:16

    Dear James,

    We hope this message finds you well.

    We would like to kindly inform you that the correct field name should be: “et_estimated_delivery_days”.

    We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 18:35

    Hi @Elhadj07,

    Please also add this custom CSS codes:

    
    .swiper-wrapper.product_list_widget .swiper-slide {
        margin: 0 0 10px 0 !important;
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 11:26

    Dear @regencycigaremporium,

    Thank you for reaching out to us.

    1. We have reviewed your product page and did not encounter any error messages in the Console Log (please refer to Screenshot_01).

    2. Additionally, the custom JavaScript file for the variation gift card product appears to be loading correctly (please refer to Screenshot_02).

    3. Given this, we kindly recommend contacting the plugin’s author for further assistance with this issue. Please note that resolving issues related to third-party plugins falls outside the scope of the standard support services we provide.

    We appreciate your understanding in this matter. Should you have any further questions or require assistance with other aspects of our services, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 11:04

    Hi @SaLearning,

    You can replace the Revolution Slider with our XStore Slider: https://www.8theme.com/documentation/xstore/slider-set-up/xstore-slider-with-elementor-plugin/.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 10:05

    Hi @Goostaf,

    Please use this custom CSS codes:

    
    .product-details {
        max-height: 100px;
    }
    .product-details .add_to_cart_button {
        text-indent: -99999px;
        position: relative;
        width: 40px;
        height: 40px;
        top: -45px;
        float: right;
    }
    .product-details .add_to_cart_button::before {
        content: "\e93e";
        font-family: xstore-icons;
        position: absolute;
        left: 10px;
        width: 20px;
        height: 20px;
        color: #fff;
        opacity: 1;
        text-indent: 0;
        font-size: 18px;
        top: 8px;
    }
    

    https://imgur.com/Vt5PLFn

    Best Regards,
    The 8Theme Team.

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 05:50

    Dear James,

    Thank you for reaching out to us.

    We would like to inform you that the requested feature is not currently available in our XStore theme. However, you may consider utilizing third-party plugins to achieve the desired functionality. Here are a couple of options that might be helpful:

    https://woobewoo.com/documentation/filter-by-custom-meta-field/
    https://barn2.com/kb/filtering-by-custom-field/

    We hope this information proves useful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 05:14

    Hi @James,

    At the moment, this functionality does not exist. However, you can submit your request on our task board at https://www.8theme.com/taskboard/. If the request gathers enough votes, we will consider implementing it in the future.

    Best regards,
    8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 04:59

    Dear @Elhadj07,

    Thank you for reaching out to us.

    Currently, there are no hooks or settings available to directly modify the product image size for that specific widget. However, you can achieve this by following the steps below:

    1. Copy the following file from the XStore Parent theme:
    /wp-content/themes/xstore/woocommerce/content-widget-product-slider.php
    and paste it into the XStore Child Theme directory:
    /wp-content/themes/xstore-child/woocommerce/content-widget-product-slider.php.

    2. Once the file is copied, open it and navigate to line 33.

    3. Locate the following code:

      
       $thumbnail = $product->get_image( 'woocommerce_gallery_thumbnail');  
    

    4. Replace it with:

     
       $thumbnail = $product->get_image( 'large');  
    

    We hope this solution resolves your issue. Should you have any further questions or need additional assistance, please don’t hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 03:55

    Hi @saleh,

    Please take a look at the custom CSS code in this reply: https://www.8theme.com/topic/skeleton-loading-skeleton-loading-skeleton-loading/#post-427246

    And update to this:

    
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:not(.etheme-elementor-widget-loaded):before,  
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:not(.etheme-elementor-widget-loaded):before,  
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:not(.etheme-elementor-widget-loaded):before,  
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:not(.etheme-elementor-widget-loaded):before,  
    .etheme-elementor-lazy-button:before,  
    .elementor-widget.etheme-loading:before, 
    .elementor-widget.etheme-reloading:before {  
      content: '';  
      display: block;  
      position: relative; /* Changed from absolute to relative to fix overlapping issues */
      top: 0;  
      left: 0;  
      width: calc(100%); 
      height: 100%;  
      background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%);
      background-size: 200% 100%;  
      animation: shimmer 1.5s infinite;  
      z-index: 1;  
      border-radius: 10px; 
      margin-bottom: 10px; 
      margin-top: 10px; 
      box-sizing: border-box; 
      border-left: none !important;
      margin-bottom: 25px !important;
    }
    
    @keyframes shimmer {
      0% {
        background-position: -200% 0;
      }
      100% {
        background-position: 200% 0;
      }
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2024 at 10:35

    Dear @SaLearning,

    We hope this message finds you well.

    We would like to share a few recommendations to enhance your website’s performance and speed:

    1. Replace the Revolution Slider on the Home Page: Using the Revolution Slider on the home page may negatively impact your website’s loading speed. We recommend replacing it with the XStore Slider for better performance. You can find detailed instructions here: [XStore Slider Setup Guide](https://www.8theme.com/documentation/xstore/slider-set-up/xstore-slider-with-elementor-plugin/).

    2. Optimize Images: To improve loading times, we suggest using an image optimization plugin such as Imagify or Smush. These tools can significantly reduce image sizes without compromising quality:
    – [Imagify](https://imagify.io/)
    – [Smush](https://wpmudev.com/project/wp-smush-pro/)

    3. Install a Caching Plugin: Implementing a caching plugin like WP-Rocket can further enhance your website’s speed and overall performance. Please refer to this guide for optimal WP-Rocket settings with XStore: [WP-Rocket Setup Guide](https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore).

    We hope you find these suggestions helpful. Should you have any questions or need further assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2024 at 09:41

    Dear @khurram virk,

    In order to further investigate, debug, and resolve issues, we kindly request access to your FTP accounts. Could you please provide us with the following details:
    – FTP Host
    – FTP Username
    – FTP Password
    – FTP Port

    If you need assistance in setting up these credentials, your hosting provider should be able to guide you through the process.

    We appreciate your cooperation.

    Best regards,
    8Theme’s Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2024 at 09:27

    Thanks @Outgrowth!

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    December 18, 2024 at 08:49

    Dear @Outgrowth,

    We hope this message finds you well.

    1. Please note that the heading has already been removed, as shown in the following screenshot: (https://prnt.sc/LBXvXuIH6r6k).

    2. Additionally, the text is now aligned to the left, as demonstrated here: (https://prnt.sc/Cczr__T3_GgK).

    Should you have any further questions or require additional assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

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Viewing 30 posts - 2,071 through 2,100 (of 5,361 total)
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