Forum Replies Created

Viewing 30 posts - 571 through 600 (of 5,361 total)
  • Avatar: Justin
    Luca Rossi
    Support staff
    August 18, 2025 at 06:09

    Dear @Juan Alberto Montoya,

    We hope this message finds you well.

    Could you kindly let us know which lines of code you modified or added for the custom implementation? Our development team would like to review your changes and consider including them in future updates.

    Thank you for your contribution and support.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 18, 2025 at 06:08

    Dear @xs.po,

    Please try adding this custom code under functions.php file locates in your child theme:

    
    add_action('after_etheme_product_grid_list_product_element_price', 'after_etheme_product_grid_list_product_element_price');
    function after_etheme_product_grid_list_product_element_price(){
        ?>
        <a class="btn view-product" href="<?php the_permalink(); ?>">View Product</a>
        <?php
    }
    

    Hope it helps!

    Avatar: Justin
    Luca Rossi
    Support staff
    August 17, 2025 at 16:27

    Dear @Khurram Virk,

    We kindly invite you to review the Waitlist feature available in the XStore theme. You can find detailed information at the following link:
    https://www.8theme.com/documentation/xstore/xstore-features/waitlist-feature/

    We hope you find this helpful.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 15, 2025 at 16:25

    Dear @Juan Alberto Montoya,

    We hope this message finds you well.

    Could you kindly try adding the Product Status Widget to the Shop Sidebar at your earliest convenience?

    For your reference, please find the following screenshots:
    https://prnt.sc/hpI4k2rjjo4M
    https://prnt.sc/1vJCiDwe6WCN

    We hope this information is helpful.
    Thank you in advance for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 15, 2025 at 09:01

    Dear @Boddicker,

    We hope this message finds you well.

    Could you kindly take a moment to review the background color setting under Elementor Settings, shown in the following screenshot?
    Link: https://prnt.sc/1KbB2OsIcLCB

    We hope this information is helpful.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 15, 2025 at 06:20

    Dear @MAHDAR,

    Thank you for reaching out to us.

    Please note that implementing the functionality you are requesting would require extensive customization, which unfortunately falls outside the scope of the standard support services we provide.

    However, as a courtesy, we are pleased to share a sample custom code snippet that you may review and modify according to your specific requirements:

    
    <?php
    /**
     * Hook WooCommerce search to search by title only
     * Add this to your theme's functions.php
     */
    
    // Remove WooCommerce default search behavior
    remove_action('pre_get_posts', 'woocommerce_product_search_pre_get_posts');
    
    // Add custom search behavior - title only
    function custom_woocommerce_search_title_only($query) {
        if (!is_admin() && $query->is_main_query()) {
            // Check if it's a product search
            if (is_search() && isset($_GET['post_type']) && $_GET['post_type'] === 'product') {
                // Remove meta and taxonomy queries that WooCommerce adds
                $query->set('meta_query', array());
                $query->set('tax_query', array());
                
                // Only search in post title
                add_filter('posts_search', 'search_by_title_only', 500, 2);
            }
        }
    }
    add_action('pre_get_posts', 'custom_woocommerce_search_title_only');
    
    // Modify the search SQL to only search in post_title
    function search_by_title_only($search, $wp_query) {
        global $wpdb;
        
        if (empty($search)) {
            return $search;
        }
        
        $q = $wp_query->query_vars;
        $n = !empty($q['exact']) ? '' : '%';
        $search_term = $n . $wpdb->esc_like($q['s']) . $n;
        
        $search = $wpdb->prepare(" AND ({$wpdb->posts}.post_title LIKE %s) ", $search_term);
        
        return $search;
    }
    

    We hope this example proves helpful. Should you require further assistance with custom development, we recommend consulting a professional developer.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 17:42

    Dear @Niki,

    We hope this message finds you well.

    Please note that the shop page should display according to the settings configured under XStore > WooCommerce (Shop) > Product Catalog, as shown in the following screenshot:
    https://prnt.sc/k5e576g3tS6m

    We have tested this on our end and were unable to reproduce the issue you described.

    To help identify the cause, we kindly recommend disabling all third-party plugins that are not included with XStore. You can find a list of the officially supported plugins here:
    https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    After disabling the additional plugins, please clear your browser cache and check the shop page again. It is possible that a third-party plugin is interfering with the display.

    If the issue persists, we suggest temporarily switching to the Parent theme, especially if you are currently using a Child theme. Once again, please clear your cache and verify the results. The issue may be related to custom code within your Child theme.

    Please let us know the outcome after performing these steps. We are here to assist you further if needed.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 11:37

    Dear @velvate,

    We hope this message finds you well.

    Please note that the Product Categories Filter widget is optimized specifically for use on the Shop page. For improved compatibility and performance, we kindly recommend using the Product Categories widget instead.

    To assist you, we have already added this widget to the Shop Sidebar for your testing and convenience. You may view it here: https://prnt.sc/yvuVNt3ZQEDf.

    Should you have any further questions or need additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 11:15

    Dear @velvate,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 09:51

    Dear @K.Sid,

    We believe the issue may have been due to the product being in Draft status.

    We have attempted to publish it, and the other sections now appear to be displaying correctly: https://store.nerdbit.nz/product/korulink/.

    Kindly ensure that you clear all SiteGround cache after making any edits to the products to reflect the changes properly.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 08:04

    Dear @Goostaf,

    Thank you for reaching out.

    The most efficient way to achieve this is by using custom CSS. Kindly try applying the following code:

    
    body .content-product .quantity-wrapper a.button.add_to_cart_button {
        background-color: transparent !important;
        color: #756ce0 !important;
        border: 1px solid #756ce0 !important;
    }
    
    body .content-product .quantity-wrapper a.button.add_to_cart_button:hover {
        background-color: #756ce0 !important;
        color: #fff !important;
    }
    

    We hope this solution proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 07:51

    Dear @Goostaf,

    Thank you for reaching out to us.

    Regrettably, the feature you inquired about is not currently available in our XStore theme.

    We sincerely encourage you to submit your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea receives significant support from other users, our development team will thoroughly consider its implementation in a future update.

    If you have any further questions or need additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 07:08

    Dear @kmc,

    We hope this message finds you well.

    1. The issue was related to caching. After clearing all caches, we are now able to edit the conditions successfully.

    2. Regarding the font size, please note that it may not work as expected because some posts are being edited using Elementor. In such cases, the font size is overridden by the text editor widgets.

    To ensure that the text widget on single post pages consistently displays at 15px, please add the following custom CSS code:

    
    .single-post .template-content .elementor-widget-text-editor {
        font-size: 15px;
    }
    

    Should you have any further questions or need additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 05:23

    Dear @smalameri,

    We hope this message finds you well.

    We would like to inform you that the shop page appears to be functioning correctly on our end. For your reference, please view the following video demonstration:
    https://www.awesomescreenshot.com/video/43116219?key=69213c3f2f1f8dfc0d22de9f05d7c608

    If you are currently using any caching plugins, we kindly recommend disabling them temporarily and checking the page again.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 14, 2025 at 05:08

    Hi @Goostaf,

    It’s still not working: https://prnt.sc/wJZBCS6NfE4Z.

    Please check again.

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 11:41

    Dear @K.Sid,

    We would like to inform you that the Wishlist and Compare icons have been repositioned below the “Add to Cart” form as requested.

    Regarding the other issues, it appears that they may have already been resolved on your end—could you kindly confirm?

    Additionally, we were unable to identify any styling issues with the product description. If the issue persists, would you be so kind as to provide a specific product URL so we can investigate further?

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 11:26

    Dear @Malcolm,

    You have two available options for adding content:

    1. Custom Content:
    Please select the “Custom” option, then add your desired text, image, or other content manually: https://prnt.sc/EHBtUtG0REE2

    2. Static Blocks:
    Choose the “Static Block” option(https://prnt.sc/njpQzDbZB_3j), then create a new static block. Once created, you can edit it using Elementor via the following link:
    https://**istmasemporium.swebstest.com/wp-admin/edit.php?post_type=staticblocks

    Should you need any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 09:59

    Hi @Malcolm,

    We’ve updated the custom code to this:

    
    add_filter('page_link', 'n2t_page_link', 100, 2);
    function n2t_page_link($link, $id){
    	if($link == home_url('/shop/')) return home_url();
    	return $link;
    }
    

    Can you please check now if it works?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 09:16

    Dear @Goostaf,

    We hope this message finds you well.

    Could you kindly share the most recent admin account details with us at your earliest convenience?

    Thank you in advance for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 08:53

    Hi @Omar Quddam,

    Please find this custom CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS and adjust the 100px:

    
    .etheme-product-grid-item img.custom-icon {
        max-width: 100px;
    }
    

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 07:53

    Dear @Mac,

    Thank you for reaching out to us.

    We would like to inform you that while it is possible to customize elements such as background, border, and button colors, it is currently not feasible to add additional columns as shown on the example website you provided. For your reference, here is a preview of what has been implemented so far: https://prnt.sc/Y4LIyOJFKmc0.

    If you would like to see this feature added in the future, we kindly encourage you to submit your suggestion on our Taskboard at https://www.8theme.com/taskboard/. Should your idea receive significant support from other users, our development team will thoroughly consider its inclusion in a future update.

    Please do not hesitate to contact us if you have any further questions or need additional assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 07:29

    Hi @Omar Quddam,

    Can you check now?

    https://prnt.sc/eqNwsJ5asup3

    Thanks.

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 07:00

    Dear @K.Sid,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    August 13, 2025 at 06:03

    Dear @Omar Quddam,

    We hope this message finds you well.

    Could you kindly take a moment to review the following update?

    Screenshot: https://prnt.sc/lbglBoZspS-z

    You can modify the custom CSS by navigating to:
    XStore > Theme Options > Theme Custom CSS > Global CSS

    Please find the relevant CSS code below:

    
    .etheme-product-grid-item {
        position: relative;
    }
    .etheme-product-grid-item img.custom-icon {
        position: absolute;
        top: 5px;
        right: 5px;
        max-width: 100px;
    }
    .etheme-product-grid-item .etheme-product-grid-content {
        position: static;
    }
    

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 12, 2025 at 17:37

    Dear @Acrdev,

    We hope this message finds you well.

    1. Kindly switch to the mobile view in the editor (https://prnt.sc/sTXdxlURXOp1), and proceed to add a new background image specifically for the mobile version, as shown here: https://prnt.sc/Z7ltDFEgVu1z.

    2. Additionally, please feel free to remove the current mobile menu items via the following link: https://***rmetstaples.com/wp-admin/nav-menus.php?action=edit&menu=39. You may then replace them with the product categories, which can be referenced here: https://prnt.sc/szMg-_F-c6Og.

    We hope this information is helpful. Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 12, 2025 at 17:18

    Dear @Omar Quddam,

    We kindly ask you to re-add the custom code so that we can proceed with providing you with the appropriate custom CSS. This will allow us to assist you in resizing the image and positioning it at the top or bottom, according to your preference.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 12, 2025 at 17:15

    Dear Malcolm,

    We hope this message finds you well.

    We would like to clarify your requirements to ensure we are aligned. Could you please confirm whether you would like the shop page to be set as the front page, and that the “Return to Shop” button should redirect to your homepage?

    Thank you for your time and assistance.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 12, 2025 at 12:37

    Hi @Malcolm,

    Can you check now?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    August 12, 2025 at 11:11

    Dear @Malcolm,

    We hope this message finds you well.

    Could you please try using the following code instead?

    
    add_filter('woocommerce_get_shop_page_id', 'custom_woocommerce_get_shop_page_id', 999);
    function custom_woocommerce_get_shop_page_id() {
        return '123';
    }
    

    Kindly replace 123 with the actual ID of your shop page.

    We hope this solution proves helpful. Should you have any further questions or need additional assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Justin
    Luca Rossi
    Support staff
    August 12, 2025 at 10:48

    Dear @xs.po,

    We hope this message finds you well.

    Please find below the steps to make the necessary adjustments to your website using Elementor:

    1. To ensure your pages display correctly, kindly edit them using Elementor and set the Page Layout to “Elementor Full Width.” You may refer to the following screenshot for guidance: https://prnt.sc/dNFkz5wKneqJ.

    2. If you wish to remove the “Add to Cart” button from the shop page, please edit the Product Archive element and disable the “Show Add to Cart Button” option. For your reference, here is a screenshot: https://prnt.sc/UDNQ3kEeFm05.

    3. To replace the “Add to Cart” button on the single product page with a “Contact Us” button, please edit the Single Product Template using the Template Builder. Remove the Add to Cart form and insert your custom contact button in its place. You can view an example here: https://prnt.sc/NzmgRIXeUw2M.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

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    Viewing 600 results - 571 through 600 (of 5,361 total)
Viewing 30 posts - 571 through 600 (of 5,361 total)
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