Dear @Susanna,

Our custom CSS code was removed, but please do not worry.

We have restored it. Kindly refresh the Single Product Builder before saving any changes.

Could you please try again?

Thank you.

Best regards,
8Theme Team

Hi @Chris0483,

Could you please confirm if this issue is occurring with specific products only?

We have tested several products on our side, and they appear to be functioning correctly.

Best regards,
8Theme Team

Hello Susanna,

We apologize for having missed that part earlier. It should now be resolved.

Could you kindly check and confirm?

Thank you.

Best regards,
8Theme Team

Hi @houston77056,

Unfortunately, the banner element doesn’t support the external image yet.

You have to download the image and upload to your website.

We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hi @kmc,

1. Did you change to another search form? We only saw this: https://prnt.sc/lBzkS1DDFZt0

2. It would require many customization code to achieve this search function, but you can try with this:

function custom_woocommerce_search_by_description( $query ) {
    if ( $query->is_search && $query->is_main_query() && $query->get( 'post_type' ) === 'product' ) {
        $search_term = $query->get( 's' );
        if ( ! empty( $search_term ) ) {
            $query->set( 's', '' ); // Clear default search term
            $query->set( 'meta_query', array(
                'relation' => 'OR',
                array(
                    'key'     => '_product_description', // For long description
                    'value'   => $search_term,
                    'compare' => 'LIKE',
                ),
                array(
                    'key'     => '_product_short_description', // For short description
                    'value'   => $search_term,
                    'compare' => 'LIKE',
                ),
            ) );
            $query->set( 'tax_query', array(
                'relation' => 'OR',
                array(
                    'taxonomy' => 'product_cat',
                    'field'    => 'name',
                    'terms'    => $search_term,
                    'operator' => 'LIKE',
                ),
                array(
                    'taxonomy' => 'product_tag',
                    'field'    => 'name',
                    'terms'    => $search_term,
                    'operator' => 'LIKE',
                ),
            ) );
            $query->set( 'post_type', array( 'product' ) );
            $query->set( 'post_status', 'publish' );
        }
    }
}
add_action( 'pre_get_posts', 'custom_woocommerce_search_by_description' );

Hope it helps!

Hello Susanna,

Could you please review it once more?

We have added a custom CSS code to resolve the issue. You can now adjust the font size, family, and weight from the Single Product Builder template.

Best regards,
8Theme Team

Hello Susanna,

Could you please provide the website URL?

We attempted to use the one listed in the Private Content Area, but it did not work.
Would you kindly verify this again?

Thank you.

Best regards,
8Theme Team

Hi @Ravinder,

The following custom CSS code will disable the click functionality for the top menu items:

ul.etheme-elementor-nav-menu.horizontal li > a {
    pointer-events: none;
}

We hope this is helpful.

Best regards,
8Theme Team

Hi @Hanzla Nadeem,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

body.woocommerce-order-received ul.woocommerce-order-overview {
    border: none;
}
body.woocommerce-order-received ul.woocommerce-order-overview li,
body.woocommerce-order-received .woocommerce-order-details thead,
body.woocommerce-order-received .woocommerce-column__title{
    border-color: #034638;
    color: #c0ff6f;
    background-color: #034638;
}

body.woocommerce-order-received ul.woocommerce-order-overview li h5,
body.woocommerce-order-received .woocommerce-order-details thead th{
    color: #c0ff6f;
}

body.woocommerce-order-received .woocommerce-order > p {
    color: #000;
}

body.woocommerce-order-received .woocommerce-order-details table,
body.woocommerce-order-received .woocommerce-order-details table tfoot,
body.woocommerce-order-received .woocommerce-order-details tfoot td, 
body.woocommerce-order-received .woocommerce-order-details tfoot th,
body.woocommerce-order-received .woocommerce-column {
    border-color: #034638;
}

Kind regards,
The 8Theme Team

Dear @Susanna,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you!

Hi @Niddy,

Could you kindly create a support ticket with Worldpay on our behalf?

Our XStore is not generating the GPay or ApplePay button on the checkout page.

Thank you very much.

Best regards,
8Theme Team

Hi @Euskoshop,

It seems that the incorrect attribute was selected. Please make sure to use only the existing attributes from your dashboard; there is no need to create them separately when adding a new product.

Any new attributes should be created here:
– https://euskoshop.com/wp-admin/edit.php?post_type=product&page=product_attributes
– https://prnt.sc/ipmX8QDFTfuS

Could you kindly review your product again:
https://euskoshop.com/product/design-oxford-shoulder-bag-large-capacity-mens-casual-multi-layer-pocket-fashion-single-shoulder-crossbody-luxury-messenger-bag/?

Best regards,
8Theme’s Team

Hi @Ravinder,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

/*      Point #1     */
div#woocommerce_product_categories-8 .product-categories {
    max-height: 450px;
    overflow-y: auto;
}

/*  Point #2: Disable Shop By Diet clickable  */
ul.etheme-elementor-nav-menu.horizontal li:nth-child(3) a {
    pointer-events: none;
}

Kind regards,
The 8Theme Team

Hi @phssaddlery,

2. Could you please provide some screenshots? We are not entirely clear about your points.

3. We kindly recommend using the Header Elementor Builder for greater control and flexibility. You can find more information here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Best regards,
The 8Theme Team

Dear @Niddy,

Could you please try the solution provided in the following link?

https://www.8theme.com/topic/stripe-payment-options-are-not-available-on-checkout-page/#post-441073

We are not certain which hook the Worldpay plugin is using.

Best regards,
8Theme Team