Forum Replies Created

Viewing 19 posts - 1 through 19 (of 19 total)
  • Avatar: julianagomes
    julianagomes
    Participant
    March 11, 2022 at 14:08

    Hi!
    From what I’ve verified in this file, these codes are already included, so I don’t know how I could fix this problem.

    I am sending the access data of the site, in case I can help myself in this same problem.

    Please contact administrator
    for this information.
    Avatar: julianagomes
    julianagomes
    Participant
    March 10, 2022 at 19:18

    ok thanks for the help! I tried here in the case of other sites but it didn’t solve because the problem is the same but the products are not inside the tabs (Ajax Product Tabs). They are also presented on the home page in carousel format using (Products). I tried to add the code: ‘tablet_default’ => 3,
    ‘mobile_default’ => 2,

    et-core-plugin/app/controllers/elementor/general/product.php

    inside the section

    $this->add_responsive_control(

    but it did not work. Could you guide me in this case which file can I insert the code to solve this problem?

    Avatar: julianagomes
    julianagomes
    Participant
    March 10, 2022 at 15:54

    Thanks for the feedback! When I checked it was ok. Could you tell me what you did so I can do it on the other sites too?

    Avatar: julianagomes
    julianagomes
    Participant
    March 10, 2022 at 12:36

    Hi! I deactivated and then activated them all again and the tabs worked again, even without having deleted any plugin. But I noticed a new problem in the carousel on this site and even on other sites (I have more than 15 with the same theme). In all that the site is hosted on siteground, a problem with the arrangement of the products in the carousel of the home is happening (they stopped presenting the products two by two, as configured and started to present the products one by one). When I edit the element and make some changes it works again from 2 to 2 but after a certain time it goes back to 1 to 1. Even disabling the SiteGround Optimizer plugin the problem continues. Do you have any idea what could be causing this and how I could solve it?

    Avatar: julianagomes
    julianagomes
    Participant
    December 21, 2021 at 13:59

    By disabling the Mobile Content Optimization option it appears that the issue has been resolved. Thanks!

    Avatar: julianagomes
    julianagomes
    Participant
    December 21, 2021 at 11:35

    Hi! Thanks for the help. But even with updates the header in responsive mode displays the computer header. Before it was the opposite (responsive mode on the computer).
    When it is correct on the responsive it affects the computer or the other way around.
    I’ve tried everything and I can’t solve this problem. Could you help me with this please?

    Avatar: julianagomes
    julianagomes
    Participant
    December 20, 2021 at 13:27

    I verified that this problem with the menu showing the responsive mode on the computer only occurs with the main page.
    I also checked if the option Menu Dropdown Ajax Loading is disabled, the opposite occurs (the computer header appears in responsive mode) only on the main page as well. Could you help me with this problem?

    Avatar: julianagomes
    julianagomes
    Participant
    December 20, 2021 at 12:06

    Hi! I noticed another problem. There is an instability in the header. sometimes the cell phone header appears on the computer and the computer header in responsive mode.

    Avatar: julianagomes
    julianagomes
    Participant
    October 16, 2021 at 22:25

    Thanks for the feedback. I found the problem. It was a change I made to CSS.

    I’ve already translated the entire site with loco translate but I can’t translate ADD TO WISHLIST and BROWSER WISHLIST on the product page.
    I can’t translate PRODUCTS FOUND in full-width search either. Could you help me?

    Avatar: julianagomes
    julianagomes
    Participant
    July 9, 2021 at 12:05

    sim. agora já estamos com o dominio principal e não mais o temporário. O usuario e senha continuam o mesmo já enviado.

    Please contact administrator
    for this information.
    Avatar: julianagomes
    julianagomes
    Participant
    July 8, 2021 at 13:51

    Helo! You were correct. The problem was the plugin. Thank you for your help!
    I would like further help. How can I make the sale tag positioned on the right and not the left as the default? I tried to change the css but it didn’t look good because the products are presented in different sizes and the tag in some is disfigured (Home, categories and individual product).
    I would also like to know if it is possible to put the % before the Sale, because I would like to put it ex: 50% OFF

    Avatar: julianagomes
    julianagomes
    Participant
    July 2, 2021 at 13:41

    Helo! Very strange, this never happened. In several attempts here, including on other computers, I find that the site works perfectly in all browsers when I’m logged into it, but when I put it on the air (disable the plugin site offline) and I’m not logged in, the site is misconfigured… as I sent the images… it gets narrowed. If you want to test, you can disable the offline site plugin and do the tests (please activate after testing).
    I really need your help to resolve this issue as the site will be launched on Monday

    Avatar: julianagomes
    julianagomes
    Participant
    July 1, 2021 at 15:58

    I developed the site in Google Chrome but when I tested it in other browsers (Opera, Firefox and Explorer) I saw the site narrowly on the home page.
    With your image sent, I could see another change in the layout… the images of the products are smaller and the spacing between them are larger…. In my tests I only notice the narrowing of the entire home (on the right and left sides) as images uploaded above.

    Avatar: julianagomes
    julianagomes
    Participant
    March 24, 2021 at 18:59

    Thanks for the feedback!
    As in many products the number of variations is very large, the customer would like to use the option of selecting in the box so as not to pollute the page. His current website is like that in quick view and he was very dissatisfied with this solution. I really need your help, is there a quick view to display the checkbox?

    I would also like your help: In the home, in the carousel products the navigation button (archery or arrow) does not work … only the pagination with the bullets.

    Avatar: julianagomes
    julianagomes
    Participant
    December 17, 2020 at 17:15

    ok i will ask for help again in hosting.

    I have another problem:
    https://sabiita.com.br/wp-admin/customize.php

    I can’t open THEME OPTION anymore … it’s just in a loop.

    Would you help me?

    Avatar: julianagomes
    julianagomes
    Participant
    December 16, 2020 at 19:21

    ok I think I understand. You removed the option to buy in quick view. Even selecting the variation, the button remains to see options …

    Avatar: julianagomes
    julianagomes
    Participant
    December 16, 2020 at 19:00

    Hostgator hosting support reported:
    Not cached on sitelock CDN
    If you access as settings you will see that the cache is clear

    Avatar: julianagomes
    julianagomes
    Participant
    December 16, 2020 at 13:52

    Hi! I tested two plugins to clear the cache but I still can’t see the different values ​​as I select the variation in the quick view. Am I doing it wrong?

    Avatar: julianagomes
    julianagomes
    Participant
    December 10, 2020 at 13:02

    Hi! Do you have a return forecast for topic 3 that was passed on to the developers?
    I would also like to ask a question about the source. As much as I make the necessary changes, the sources remain unaccounted for. Could you help me?

  • Viewing 19 results - 1 through 19 (of 19 total)
Viewing 19 posts - 1 through 19 (of 19 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.