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Viewing 30 posts - 31 through 60 (of 573 total)

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Jimbo

Participant

April 5, 2017 at 13:20

I have disabled auto update via wp-config file.

Updating to woocommerce 3.0 has messed up my website on the backend, certain features not working after installing earlier version of woocommerce.

#158826 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Jimbo

Participant

April 5, 2017 at 13:04

ok will do, woocommerce auto updated so I need to turn off the auto update.

#158820 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Jimbo

Participant

April 5, 2017 at 12:56

Hello,

woocommerce auto installed and it’s not working fully, ill go back to the previous version.

#158816 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Jimbo

Participant

April 2, 2017 at 14:17

Now resolved, mixed content causing the issue with fonts not being https

thank you

#158513 Copied In reply to: SSL ISSUE WITH WOOPRESS

Jimbo

Participant

April 2, 2017 at 14:15

Thanks you 🙂

#158512 Copied In reply to: Master Slider 3.1.2

Jimbo

Participant

March 17, 2017 at 21:31

No reply to this support team?

#157240 Copied In reply to: Master Slider 3.1.2

Jimbo

Participant

March 13, 2017 at 17:46

No response to follow this up in over a week Olga?

#156863 Copied In reply to: Terms & conditions box issue on checkout

Jimbo

Participant

March 4, 2017 at 00:27

Hi,

My SQL version is v5.6.34

I will add the code change you suggested, thanks Olga

#156225 Copied In reply to: PHP Error – Undefined Index ?

Jimbo

Participant

March 4, 2017 at 00:18

No Olga it’s not been fixed.

#156224 Copied In reply to: Terms & conditions box issue on checkout

Jimbo

Participant

March 4, 2017 at 00:16

Thank you Olga

#156223 Copied In reply to: MY ACCOUNT PAGE NOT RESPONSIVE

Jimbo

Participant

February 27, 2017 at 14:14

Eva,

I have partially sorted this, I removed (unset) status from the orders.php which shortened the orders box width.

The cancel order button also caused the theme to break as too wide so removed the cancel button by css.

The orders table is not really responsive for smaller screens.

I can always revert the changes and set you up as a customer and add a few orders today so you can see?

I have it looking like this so far on the link below;

However the MY Account page for the theme is very dull when compared with storefront theme.

The My Account page has no styling, on the my-account.php it could do with the page being divided into 1/4 and the other half 3/4 so the Account content shows to the right on larger screens rather than below.

‘if ( ! defined( ‘ABSPATH’ ) ) {
exit;
}

wc_print_notices();

/**
* My Account navigation.
* @since 2.6.0
*/
do_action( ‘woocommerce_account_navigation’ ); ?>

<div class=”woocommerce-MyAccount-content”>
<?php
/**
* My Account content.
* @since 2.6.0
*/
do_action( ‘woocommerce_account_content’ );
?>
</div>’

I hope you guys look at adding a better my account page for the future 🙂

#155879 Copied In reply to: MY ACCOUNT PAGE NOT RESPONSIVE

Jimbo

Participant

February 23, 2017 at 10:48

Eva,

Coupon code in private box, please add an item and go directly to the checkout page.

You’ll see the T&C’s box go up to the top of the “Your Order” box

Thanks

Please, contact administrator
for this information.

#155570 Copied In reply to: Terms & conditions box issue on checkout

Jimbo

Participant

February 21, 2017 at 18:31

Olga,

I can always rely on you to fix it, works now and is perfectly spaced!

Please mark as resolved.

Thank you so much 🙂

#155422 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 21, 2017 at 18:20

I will add the code and get back to you Olga

Thank you

#155418 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 21, 2017 at 18:19

For the time being I have disabled the loader icon, seems to slow down the checkout when it refreshes.

#155417 Copied In reply to: Checkout Page Loader Gif

Jimbo

Participant

February 20, 2017 at 22:51

I have managed to add the loader icon for the checkout which you guys don’t include in the theme (I really don’t know why you wouldn’t include the loader icon)

Having just a white opacity is not a good user experience.

The only problem I have now is, the loader is duplicated twice when clicking on the shipping options in the “Your Order” box?

Seem to be on sub total and total lines, see image below

#155317 Copied In reply to: Checkout Page Loader Gif

Jimbo

Participant

February 20, 2017 at 19:24

NOT A MEMORY LIMIT! THEME ISSUE

HELEN WHO DEALS WITH COMMENTS ON THEMEFOREST (Envato) HAS ADVISED OLGA WILL BE RESOLVING THIS ISSUE.

I AWAIT OLGA’S REPLY….

#155304 Copied In reply to: Checkout Page Loader Gif

Jimbo

Participant

February 20, 2017 at 19:22

HELEN WHO DEALS WITH COMMENTS ON THEMEFOREST (Envato) HAS ADVISED OLGA WILL BE RESOLVING THIS ISSUE.

I AWAIT OLGA’S REPLY….

#155303 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 20, 2017 at 19:20

I have resolved this issue #155162 for now

Unsure if it was the correct way to resolve but I’ve commented out the loading of portfolio & essential grid from the init.php file, also deactivated the essential grid plugin.

There is a clearly an error in the themes coding causing this so still worth the developers looking at the code.

Still have an issue with #155120 at the start of this topic, google fonts.

I HAVE BEEN TOLD OLGA IS GOING TO RESPOND TO MY POSTS AS NO ONE ELSE FROM SUPPORT IS BOTHERING!

#155302 Copied In reply to: PHP Error – Undefined Index ?

Jimbo

Participant

February 18, 2017 at 18:19

Can we have an option in woopress to turn off included plugins such as “Testimonials” and “Portfolio”

I know your new theme X Store has this option, would be great for your existing themes also.

Thank you guys! 🙂

#155166 Copied In reply to: WooPress: Suggestions and proposals

Jimbo

Participant

February 18, 2017 at 16:32

I now think this calls from portfolio.php and originates from innit.php inside the framework.

As I have said I don’t use the portfolio feature and don’t use the testimonials as I use a separate plugin for testimonials.

What is the best way of removing the portfolio requests to resolve my issue, also if I can remove the testimonials that would be good.

Thanks

#155163 Copied In reply to: PHP Error – Undefined Index ?
Jimbo

Participant

February 18, 2017 at 15:01
I also have this error from my debug.log below, relates to the etheme_portfolio and essiential grid and is causing issues with syntax errors.

WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND wp_posts.post_status = 'publish' AND wp_posts.post_type = 'e' at line 5 for query SELECT ID, post_name, post_type FROM wp_posts LEFT JOIN wp_term_relationships ON(wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_term_taxonomy ON(wp_term_relationships.term_taxonomy_id = wp_term_taxonomy.term_taxonomy_id) LEFT JOIN wp_terms ON(wp_term_taxonomy.term_id = wp_terms.term_id) WHERE wp_terms.name NOT IN () AND wp_posts.post_status = 'publish' AND wp_posts.post_type = 'etheme_portfolio'

and

WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND wp_posts.post_status = 'publish' AND wp_posts.post_type = 'e' at line 5 for query SELECT ID, post_name, post_type FROM wp_posts LEFT JOIN wp_term_relationships ON(wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_term_taxonomy ON(wp_term_relationships.term_taxonomy_id = wp_term_taxonomy.term_taxonomy_id) LEFT JOIN wp_terms ON(wp_term_taxonomy.term_id = wp_terms.term_id) WHERE wp_terms.name NOT IN () AND wp_posts.post_status = 'publish' AND wp_posts.post_type = 'essential_grid'

I don’t use the portfolio or essiential grid for anything, can these calls be removed?

Thank you
#155162 Copied In reply to: PHP Error – Undefined Index ?
Jimbo

Participant

February 17, 2017 at 16:34

Eva, did you want to pass this on to another colleague to deal with.

I wouldn’t be contacting you if there was not an issue.

#155108 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 17, 2017 at 16:15

Eva,

The issue is there, I’ve tested on several devices including browsers and the radio buttons misalign on mobile in PORTRAIT mode.

NO to post pictures

#155101 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 17, 2017 at 15:32

It only happens if adding 100% coupon code so must just be a minor bug, i’m not likely to give a customer 100% off anyway.

#155088 Copied In reply to: Terms & conditions box issue on checkout

Jimbo

Participant

February 17, 2017 at 15:26

Eva,

it just adds white opacity, as far as I can recall it has never called for the loader icon gif

It is confusing for customers as they don’t think it is doing anything when it loads slow sometimes.

The css in the theme must just load opacity.

#155086 Copied In reply to: Checkout Page Loader Gif

Jimbo

Participant

February 17, 2017 at 12:09

Hello, Eva ? I’m still looking to resolve this issue.

#155052 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 17, 2017 at 12:09

Support team, any help on this?

#155051 Copied In reply to: Checkout Page Loader Gif

Jimbo

Participant

February 16, 2017 at 16:40

If you minimise your window on your browser until it goes to a similar size for mobile you will see.

#154996 Copied In reply to: Checkout Radio buttons misaligned

Jimbo

Participant

February 16, 2017 at 16:35

I’m using iPhone 6 in portrait view Eva

#154994 Copied In reply to: Checkout Radio buttons misaligned
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Viewing 60 results - 31 through 60 (of 573 total)

Viewing 30 posts - 31 through 60 (of 573 total)

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