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Viewing 30 posts - 271 through 300 (of 573 total)
  • Avatar: Jimbo
    Jimbo
    Participant
    June 11, 2015 at 18:02

    I too get admin Ajax issues with this theme, Google picks it up also.

    I have caching plugin but this is a theme issue and it needs looking into.

    Avatar: Jimbo
    Jimbo
    Participant
    June 11, 2015 at 17:57

    Updated woocommerce and no difference so not to do with woocommerce.

    This is a theme issue on selecting the variation, this seems to zoom after selecting?

    It only does this after you make the selection and so far the issue is on the mobile.

    I have contacted a manager.

    I AM NOW WAITING FOR A FIX PLEASE!

    Avatar: Jimbo
    Jimbo
    Participant
    June 11, 2015 at 16:38

    Eva,

    If you tried it on a mobile you would see!

    We are going around in circles yet again when there is a problem with this theme.

    I will contact a manager yet again, I’m getting fed up with this theme breaking all the time.

    Not happy at all

    Avatar: Jimbo
    Jimbo
    Participant
    June 11, 2015 at 14:20

    I also noticed that when selecting the variations it seems to change the zoom on the page, if I zoom out the page displays ok??

    Shall I send an email to a manager as getting no response here???

    Feel like going back to previous theme version!

    Avatar: Jimbo
    Jimbo
    Participant
    June 11, 2015 at 11:28

    Hi,

    I think I might have spotted the issue.

    The selection drop downs might be too wide and also the whole page content is not scaled to the page!

    I need this fixing ASAP please as this is a major user experience issue.

    This would suggest the themes fully responsive code is broken on product pages using the mobile.

    Avatar: Jimbo
    Jimbo
    Participant
    June 10, 2015 at 22:39

    It happens after you select the variation, I’m certain it did not do this before theme update?

    When using my iPhone in vertical resolution it makes the page width move side to side and content is not fixed?

    I need variations for my products.

    Avatar: Jimbo
    Jimbo
    Participant
    June 8, 2015 at 23:49

    Supervale, once you upload file to your theme it will work.

    I had the same issue and Olga sent me the etheme.js file

    Once uploaded everything will work, I tested on iPad and iPhone

    Avatar: Jimbo
    Jimbo
    Participant
    June 7, 2015 at 12:38

    Just thought you should be aware, your mobile menu does not close when clicking on the X icon, the support team can provide you with an updated js file 🙂

    Avatar: Jimbo
    Jimbo
    Participant
    June 6, 2015 at 10:30

    Thanks Eva, managed to sort the colour of the stars.

    However when people select stars when leaving a review it is still yellow?

    Can the colour be changed through woocommerce css?

    Thanks

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 11:43

    THanks Eva,

    will try code.

    What image editor do you suggest?

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 11:18

    Eva,

    and if I wanted to keep, what code to adjust so it does not overlap?

    I also notice that the star rating does not change color, stays on grey? should go to yellow??

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 10:59

    Thanks Eva,

    How would I adjust the carosel css (related products star rating text) as the rating on the battery is out of sync at the bottom of the

    I will then decide whether to hide or keep the ratings as I suppose potential customers can see the reviews more clearly.

    Thanks for your help

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 10:49

    it is also not displaying corectly on the related products carosel area at the bottom of the page?

    can the star rating be disabled from the product title area Eva?

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 10:43

    Eva,

    Is there anyway to hide the star rating from the category product page titles?

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 10:41

    Eva,

    I already use this css in custom css

    .products-grid .product-title {
        margin-top: 10px !important;
    }
    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 10:33

    Eva,

    please see my second comment as I sorted out the reviews now.

    but the star-rating is causing an issue with the product title, it overlaps the text??

    Avatar: Jimbo
    Jimbo
    Participant
    June 2, 2015 at 10:21

    Hi,

    worked out how to do it now but there is a problem!

    on the products page for the category, the product title text is all messed up and out of sync??

    Please check private content for link

    Please, contact administrator
    for this information.
    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 15:37

    if you can resend the file in a packaged zip folder, the email wont get rejected then as a potential risk.

    im waiting to fix the issue with my live website Olga

    email address in private content

    Please, contact administrator
    for this information.
    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 15:19

    Olga, outlook email blocked the file.

    I sent you an email advising to send it to another email address please

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 14:10

    Thanks, I got email.

    I will upload file and get back soon… Thanks ! :))))

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 13:52

    I have contacted a Manager to try and get the issue resolved as issues again with the latest update 1.5

    Support staff slow to respond.

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 13:36

    No it’s not Eva

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 09:57

    I have cleared my browser cache several times, makes no difference Eva.

    Makes going on the support forums invasive with pop-ups

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 09:55

    Eva,

    Clicking the mobile menu X does not close the menu, I have tried on the iPad and iPhone.

    Olga helped with putting the X inside the mobile nav, with the update it has overwritten her changes.

    Please get Olga to take a look as my customers are saying it is not working when they click on the X to close the menu which I also checked and it does NOT close as it should.

    Avatar: Jimbo
    Jimbo
    Participant
    May 28, 2015 at 22:10

    I would appreciate it if you did not post up my website links, please remove them… if I wanted them public I would have posted them up Eva!

    I have had to go into the theme settings and turn off settings and then back on, seems to have resolved the products now being in rows of 3.

    This theme is still very buggy, I now have issues with my mobile menu not closing when clicking on the X ??

    Avatar: Jimbo
    Jimbo
    Participant
    May 28, 2015 at 18:15

    Eva or support team?

    Avatar: Jimbo
    Jimbo
    Participant
    May 28, 2015 at 17:49

    Also add to cart buttons are different on different product categories, some are filled and then some are bordered??

    I would like all the buttons to be the same!

    This theme seems to have a mind of its own and uses different buttons here and there, makes my shop look messy.

    Avatar: Jimbo
    Jimbo
    Participant
    May 28, 2015 at 17:34

    So I can copy woo commerce folder and functions file to child theme yes?

    Avatar: Jimbo
    Jimbo
    Participant
    May 24, 2015 at 17:46

    Also to add, when doing theme update if using the child theme I seem to lose my functions.php settings

    can I copy my functions.php to my child theme folder to prevent losing the changes as it takes extra work to get all the changes back?

    Also how about any modified woocommerce files, on your updates changes are lost also ( I change product description titles to custom so I end up losing these!)

    Thanks

    Avatar: Jimbo
    Jimbo
    Participant
    May 24, 2015 at 14:46

    I think I have resolved this now, had to go in and click on the header through the theme options (headers) and save the header again?

    I already clicked on save settings after the theme update but no mention of updating the headers too?

    Also doing the theme update it wiped out some info in my footer which a child theme did not take care of.

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Viewing 30 posts - 271 through 300 (of 573 total)
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