MOBILE MENU WONT CLOSE (FAO OLGA) - by Jimbo

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 12:27

    Hi,

    I have an issue with my mobile menu, it has an X once opened but it wont close since the update to 1.5.

    Please can you get Olga to look at this please as she sorted this for me last time.

    Website is in private content plus login details for admin

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 13:52

    I have contacted a Manager to try and get the issue resolved as issues again with the latest update 1.5

    Support staff slow to respond.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 29, 2015 at 14:00

    Hello,

    We have sent fix to your email. Check, please.

    Regards,
    Olga Barlow

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 15:19

    Olga, outlook email blocked the file.

    I sent you an email advising to send it to another email address please

    Avatar: Jimbo
    Jimbo
    Participant
    May 29, 2015 at 15:37

    if you can resend the file in a packaged zip folder, the email wont get rejected then as a potential risk.

    im waiting to fix the issue with my live website Olga

    email address in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 29, 2015 at 15:58

    Hello,

    We’ve resent the file.
    Please check.

    Regards,
    Eva Kemp.

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