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Viewing 30 posts - 31 through 60 (of 116 total)
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  • Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    The word “Remove” are dynamic? stored in the database you mean? If you confirm me, I will contact Elementor support, it makes no sense.

    I’ll do, can you say me the string to be searched? (in English)
    I haven’t seen this word ever in the cart (“ver todos los”) and I don’t know what I exactly should search for.

    Thank you.
    Regards,
    Javi.

    #472180 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Thanks for the support! My topic “PHP fatal error on /wp-content/themes/xstore/framework/woo.php” has been successfully resolved.

    #472174 Copied In reply to: PHP fatal error on /wp-content/themes/xstore/framework/woo.php
    Avatar: javi_web
    javi_web
    Participant

    Thanks for the support! My topic “Product image gallery disappear after page loaded” has been successfully resolved.

    #472172 Copied In reply to: Product image gallery disappear after page loaded
    Avatar: javi_web
    javi_web
    Participant

    Thanks for the support! My topic “Customize single blog entry in order to fix wrong tags” has been successfully resolved.

    #472170 Copied In reply to: Customize single blog entry in order to fix wrong tags
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    I have whitelisted several IP for your workmates. Could you share with me your public IP address to enable it? If it’s not already enabled.

    Thank you.
    Regards,
    Javi.

    #472169 Copied In reply to: Filter etheme_swatches doesn’t work on woocommerce native brand archive
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    Thank you for the fixing. But, please, confirm me you will fix it in the next upgrade. I don’t want to add extra PHP process to make a translation that should be inside translations files.

    In the meantime, could be possible fix the translation modifying any PHP file?

    What about this other translation, it makes no sense (in Spanish) in that place: “Ver todos los” (screenshot attached)

    Thank you.
    Regards,
    Javi.

    Files is visible for topic creator and
    support staff only.
    #472159 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Your IP is already whitelisted.

    Maybe I didn’t explain myself clearly. Just the opposite, other provider’s widgets works well. Only the XStore’s ones are affected by this issue, only sometimes and only in some templates (not always the same one) as I explained you.

    Please, take a look and let me know what you find out.

    Thank you.
    Regards,
    Javi.

    #472158 Copied In reply to: Problem with ACF fields which content only sometimes disappear
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Please, share with me your public IP address to whitelist you in the firewall.

    Regarding your recommendation, have you read my post carefully? Why do you think it is an Elementor problem? It’s already in Elementor that when I select a widget from Dinamyc.ooo, it show the same ACF fields fine. Additionally, the same Xstore’s widget works as well in another template.

    Last but not least, Elementor’s cache is already disabled (screenshot attached).

    Thank you.
    Regards,
    Javi.

    Files is visible for topic creator and
    support staff only.
    #472141 Copied In reply to: Problem with ACF fields which content only sometimes disappear
    Avatar: javi_web
    javi_web
    Participant

    Thanks for the support! My topic “Adapt XStore Brands carousel element to native woo’s brands” has been successfully resolved.

    #472131 Copied In reply to: Adapt XStore Brands carousel element to native woo’s brands
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    I have cheked it, both of them were already added.

    Please, can you try again?

    Before respond you I have already tried to connect with the credentials a sent you. It worked.

    Please, let me know if you can connect.
    Regards,
    Javi.

    #472099 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    That make sense for me, it is the firewall.
    Please, share with me in the private your public IP address.

    Thank you.
    Regards,
    Javi.

    #472077 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    Some points:
    1) What about the first word I sent you ( Remover )
    2) I think you updated the wrong child theme. See in private field the right one.
    Anyway, it is a provisional fix, isn’t it? I suppose you will fix it in the next theme’s upgrade. I don’t want to add extra code only to fix a translation issue.

    Please, tell me something about the two points.

    Thank you.
    Best Regards,
    Javi.

    Please contact administrator
    for this information.
    #472046 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    As usual, it was not the problem 😉 . But I understand you, I had to update to be sure it was not something already solved. No problem.

    In addition, I have detected another string untranslated. I have checked it in Loco Translate and is well translated.
    I am talking about the placeholder in the quick search of the mobile panel.

    Please, find screenshots attached.

    Let me know if you need anything else. I must to publish this website as soon as possible.

    Thank you.
    Regards,
    Javi.

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    support staff only.
    #472030 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Hi Andrew,
    Please, find in Private content credentials to use just in case server requests you.

    Please contact administrator
    for this information.
    #471988 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Thanks for the support! My topic “Best method to fill incomplete translations” has been successfully resolved.

    #471985 Copied In reply to: Best method to fill incomplete translations
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    We are using two plugins:
    – WPML: Only for dynamic contents (products, pages, …)
    – Loco Translate: For static strings ( plugins, themes, …)
    So, for this case, I found out the string in Loco (xStore theme, plugin, woocommerce, elmentor), no way. I can’t find it.

    Please, find attached a screenshot. I would like to translate two string in the checkout page.

    I am not editing the templates right now. I WP alert you that someone is editing, is not true, you can take control and see the template.

    Please, find attached private data.
    Regards,
    Javi.

    Please contact administrator
    for this information.
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    support staff only.
    #471977 Copied In reply to: Default cart Xstore – Missing translation and duplicate option
    Avatar: javi_web
    javi_web
    Participant

    Hi,
    I synced the translations but frontend not show translated strings.
    Please, find an example in Private content.

    Remember I don’t want to use WPML, I prefer Loco Translate for static strings. In fact, I have checked in WPML’s config that must load .mo files.

    Do you know why untranslated strings still appear? I have cleared all object cache as well.

    Thank you.
    Regards,
    Javi.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #471955 Copied In reply to: Best method to fill incomplete translations
    Avatar: javi_web
    javi_web
    Participant

    Thanks for the support! My topic “Modify products list layout on categories archive page” has been successfully resolved.

    #471934 Copied In reply to: Modify products list layout on categories archive page
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    I see, this morning was even worst. Elementor doesn’t find the ACF fields. I have edited in ACF fields groups and re-saved them without doing changes.
    Now all works fine again.

    I don’t know what is happening. I you have any idea, I’d appreciate it.

    Regards,
    Javi.

    #471930 Copied In reply to: Modify products list layout on categories archive page
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Oh no, it’s an Elementor mistake. We closed the template editing before writing you.
    If pop up alert is still showed, please, click “Tomar el control” button and go on.

    Let me know if anything is stopping you from continuing as soon as it happend and I will resolve quickly.

    Regards,
    Javi.

    #471915 Copied In reply to: Modify products list layout on categories archive page
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Thank you for your response. Please, I need you take a look to the Elementor template.
    The template has been working well for weeks and suddenly, yesterday, it began not showing ACF fields data. In fact, just after the template is loaded for editing you could see the data correctly but if you click in such widgets it disappear.

    In order to find out the problem we have added the same ACF fields data using ACF rather than Xstore and data is showed. You can check it at the end of the template.

    Can you detect the issue? The template’s direct URL is in the private content field.

    Thank you.
    Regards,
    Javi.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #471896 Copied In reply to: Modify products list layout on categories archive page
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    Thank you for your answer. You should consider move this as an sales booster options, because at this moment it is a little bit “fake”.

    In order to develop a custom behaviour, please, can you list me the files involved in the wishlist functionality?
    I would like to make an API request to an external application.

    Regards,
    Javi.

    #471886 Copied In reply to: Wishlist. Request quotation including products
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Thank you for your support.
    This afternoon I have detected that ACF fields inserted in product’s categories template has disappear.
    Could you change be related wit it?

    Please, don’t modify the template without alert me before. You can edit and see how it’s made but no changes have to be saved.

    Find in Private content an example.

    Thank you,
    Regards.

    Please contact administrator
    for this information.
    #471876 Copied In reply to: Modify products list layout on categories archive page
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    I have no preference by any method. Between the two options you offer me I’d rather create a template, it’s easier to maintain.

    Xstore builders has no option to create blog entries templates. Please, if I am wrong, could you tell me the steps I need to follow?

    Thank you.
    Regards,
    Javi.
    PS Using h2 for titles is a mistake regarding to SEO, h1 would be the right choice.

    #471852 Copied In reply to: Customize single blog entry in order to fix wrong tags
    Avatar: javi_web
    javi_web
    Participant

    Hello,
    Solved. I’ll re-open it if needed.

    I think the problem was because “variant gallery” was activated but I didn’t uploaded photos for product variants.

    Regards,
    Javi.

    #471832 Copied In reply to: Product image gallery disappear after page loaded
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    Thank you, I’ll check it.
    Please, can you confirm me? Your fix not resolves a generic issue and it won’t be included in the next theme update.

    Regards,
    Javi.

    #471791 Copied In reply to: PHP fatal error on /wp-content/themes/xstore/framework/woo.php
    Avatar: javi_web
    javi_web
    Participant

    Sure, it is the first line in the previous private message.

    I send you again in private field.

    Regards,
    Javi.

    Please contact administrator
    for this information.
    #471780 Copied In reply to: PHP fatal error on /wp-content/themes/xstore/framework/woo.php
    Avatar: javi_web
    javi_web
    Participant

    Hello Andrew,
    I have visited some URLs and after visit the URL I have left you in Private content field, the error is logged again.

    Let me know if you need anything from me.
    Regards,
    Javi.

    Please contact administrator
    for this information.
    #471773 Copied In reply to: PHP fatal error on /wp-content/themes/xstore/framework/woo.php
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Please, find in the private content field another example.

    I have tested with and without been logged. I have disabled AJAX preload check. Same problem.

    Have I forgotten something?

    Regards,
    Javi.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #471762 Copied In reply to: Huge performance issues. Pages are loaded several times by request
    Avatar: javi_web
    javi_web
    Participant

    Hello Jack,
    Thank you for your answer.

    No extra actions are needed, only visiting the URL. In Developers tools tab, you can see three ajax requests. You can check that each of the request get a full page code as result. Is it the expected behaviour?

    Why ajax requests are made even before user click to apply a filter?

    Thanks.
    Regards,
    Javi.

    #471759 Copied In reply to: Huge performance issues. Pages are loaded several times by request
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Viewing 30 posts - 31 through 60 (of 116 total)
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