Forum Replies Created

Viewing 30 posts - 17,611 through 17,640 (of 17,791 total)
1 2 3 … 587 588 589 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve replied in your second topic.

    Regards,
    Jack Richardson

    #5719 Copied In reply to: Add more languages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve done some changes. Please check it now!

    Regards,
    Jack Richardson

    #5689 Copied In reply to: registration page error
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Does the problem persist with default theme too? If yes you should contact WooCommerce support regarding the issue. In the case if problem persists only with our theme provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    #5672 Copied In reply to: Price Display Suffix not showing for Variable Products
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    This is the folder of your wordpress installation. You can get there using FTP manager or cpanel. If you still can’t find this folder provide us with FTP credentials and we’ll create custom.css for you.

    Regards,
    Jack Richardson

    #5566 Copied In reply to: Centre a button
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please check the problem with default theme. If problem persist with default theme too you should contact WooCommerce support.

    Regards,
    Jack Richardson

    #5564 Copied In reply to: WooCommerce Variants Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Does the problem persist with default theme too?

    Regards,
    Jack Richardson

    #5562 Copied In reply to: WooCommerce Variants Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is no any amount of time for “New product” feature. You have to manually uncheck this feature.

    Regards,
    Jack Richardson

    #5560 Copied In reply to: New Items
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Nym,

    Could you clarify your question, please? Do you want to add left margin for logo or what?

    Regards,
    Jack Richardson

    #5556 Copied In reply to: How can I remove the padding around the Logo in the main header?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to add the following code into your custom.css:

    .fixed-header .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li.et-col3{
width: 15%;
}

    Here is the video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1.

    Regards,
    Jack Richardson

    #5555 Copied In reply to: Decrease padding on submenu
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve add some code into custom.css.
    Please check it now!

    Regards,
    Jack Richardson

    #5553 Copied In reply to: Logo not resizing in internet explorer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re really glad to hear it.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    #5552 Copied In reply to: Brands section at bottom of each page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #5551 Copied In reply to: Add to wishlist too close to price
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    First of all we’re sorry for not correct understanding of your question.

    To accomplish this you should do the following steps:
    1) Create Static Block with desired content for the first slide of Look Book page.
    2) Edit the Look Book page, there edit Products element and in the field “Static block for the first slide of the LOOK BOOK” specify newly created static block.

    Regards,
    Jack Richardson

    #5410 Copied In reply to: Look Book Demo Content
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1) Please add following code into your custom.css:

    @media (max-width: 979px) {
.slide-item .product:hover .product-image-wrapper .slider-counter, .slide-item .product:hover .product-image-wrapper .small-slider-arrow, .slide-item .product:hover .product-image-wrapper .show-quickly, .products-grid .product:hover .product-image-wrapper .slider-counter, .products-grid .product:hover .product-image-wrapper .small-slider-arrow, .products-grid .product:hover .product-image-wrapper .show-quickly, .products-list .product .product-image-wrapper:hover .slider-counter, .products-list .product .product-image-wrapper:hover .small-slider-arrow, .products-list .product .product-image-wrapper:hover .show-quickly {
display: none;
} }

    Here is the tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1.

    2) Please provide us with link or screenshot for better problem understanding.

    Regards,
    Jack Richardson

    #5398 Copied In reply to: A few questions about mobile viewing.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Did you create page for registration? If yes, how is it called in German in your WP Administration panel?

    Regards,
    Jack Richardson

    #5386 Copied In reply to: Shipping methods don't appear in checkout page for Internet Explorer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP access please in Private Content. We’ll fix your problem.

    Regards,
    Jack Richardson

    #5383 Copied In reply to: Woocomerce design template ist to old
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately, sometimes it’s not possible to overwrite files from such directories as idstore/code or idstore/framework using Child theme. That’s why changes were made in original code/functions.php file. Please keep it safe before theme upgrading.

    Also add the following code into your custom.css or style.css in Child theme to display title in one line:

    .header-type-variant2 .logo, .header-type-variant6 .logo, .header-type-variant5 .logo {
max-width: 340px;
}

    Regards,
    Jack Richardson

    #5381 Copied In reply to: Site title not showing in header
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Could you please provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    #5379 Copied In reply to: Page checkout in the section coupon how to change message after entry a code
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with the link to your site to check issue from our side.

    Regards,
    Jack Richardson

    #5378 Copied In reply to: Toogle – clickable link
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify us what link exactly you’re talking about?
    Also provide us with link to your site.

    Regards,
    Jack Richardson

    #5375 Copied In reply to: Toogle – clickable link
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    It’s very difficult to help when you developing your site locally, but please try to add this code into your custom.css:

    .cats .block-content .wpsc_categories ul, .cats .block-content ul.children {
margin-left: 0 !important;
}

    Regards,
    Jack Richardson

    #5370 Copied In reply to: Sub category of sub category menu issue
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1) Go to Static Blocks -> Add new and create layout with two columns. Then add into this columns Banner element with desired text, image and sizes. Save static block.
    2) To add created static block to the product page go to Theme Options > Shop and add [block id=”4684″] into the Product Page Banner field. Where id=”4684″ is ID of your static block.
    3) Analogically you can add this static block to your home page.

    Also we advise you to read our documentation about static block creation: https://www.8theme.com/demo/docs/legenda/#!/static_blocks.

    Regards,
    Jack Richardson

    #5369 Copied In reply to: Create Home/Shop page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello!

    We’re glad to hear it.

    Regards,
    Jack Richardson

    #5367 Copied In reply to: Featuzred Image in post – How to not display ?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re sorry, but without access to idstore/woocommerce folder we’re unable to do any required changes. Could you please send us your theme files, then?

    Regards,
    Jack Richardson

    #5360 Copied In reply to: problem with checkout form not visible
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #5358 Copied In reply to: Woocommerce translation
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve made some fixes. Please check it now.

    Regards,
    Jack Richardson

    #5357 Copied In reply to: The Leader Portfolio Sorter Not Working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve fixed issue with slider. The problem was that you probably have update only some theme files, but not whole theme. That’s why you had theme compatibility problem with the latest WP version.

    As you didn’t update your theme files completely you may face new issues. That’s why, please watch the video tutorial how to update – http://youtu.be/KdWESIIPU1k (video is recorded for Legenda theme, but upgrading procedure is analogical for IDstore).

    Regards,
    Jack Richardson

    #5355 Copied In reply to: Revolution Slider has stopped working
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin access.

    Regards,
    Jack Richardson

    #5354 Copied In reply to: Unable to add categories to SHOP menu, or as a separate Menu item
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and wp-admin credentials.

    Regards,
    Jack Richardson

    #5353 Copied In reply to: Quick View not displaying
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve corrected your styles a bit. But the problem with position is not theme issue and you can convinced of this by switching on default theme.

    Regards,
    Jack Richardson

    #5293 Copied In reply to: WooCommerce Points and Rewards
  • 1 2 3 … 587 588 589 … 592 593 594
    17,611–17,640 of 17,791 posts
Viewing 30 posts - 17,611 through 17,640 (of 17,791 total)
1 2 3 … 587 588 589 … 592 593 594

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