Forum Replies Created

Viewing 30 posts - 17,461 through 17,490 (of 17,791 total)
1 2 3 … 582 583 584 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We have created child theme for you and measured the site loading speed with IDStore and IDStore child themes – results was the same.

    You should mark at least four products as featured to display featured products slider.

    Regards,
    Jack Richardson

    #6764 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Jack Richardson

    #6762 Copied In reply to: Awsome Icons stop showing after upgrade 2.2
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You will not lose the custom.css after theme upgrading. But all other php files with changes we recommend to copy to Child theme directory.

    Regards,
    Jack Richardson

    #6757 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!
    We’ll update the Revolution Slider to the latest version in the next theme update.

    Regards,
    Jack Richardson

    #6755 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please try to create two static blocks with “Brands” element for different languages and specify them to the Single product page Sidebar widget area.

    Regards,
    Jack Richardson

    #6748 Copied In reply to: Show brand on product page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Firstly you should create a new static block with the “Bradns” element. Then go to Appearance -> Widgets and assign created static block to the Single product page Sidebar widget area.

    Regards,
    Jack Richardson

    #6741 Copied In reply to: Show brand on product page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #6740 Copied In reply to: Favicon
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve made some changes. Please check it again!

    Regards,
    Jack Richardson

    #6739 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin credentials.

    Regards,
    Jack Richardson

    #6648 Copied In reply to: Contacto form
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #6647 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re sorry but there is no such feature in our theme.

    Regards,
    Jack Richardson

    #6646 Copied In reply to: Different swatches to replace Size Guide
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You didn’t mention that we’re unable to perform any works on your site.

    And regarding the second question:
    Did you buy license for the second site? We provide one license only for one domain name.

    Regards,
    Jack Richardson

    #6644 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is a conflict of our theme and “Really Simple CAPTCHA” plugin. We’ve disabled the plugin and now theme works fine.

    Regards,
    Jack Richardson

    #6632 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code into custom.css to change link color in footer:

    .footer_container a {
	color: white;
}

    And this code to change color of hovered link:

    .footer_container a:hover {
	color: black;
}

    Also don’t forget to replace “white” and “black” with your desired color.

    Regards,
    Jack Richardson

    #6626 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve finally got the access to your FTP and have made some changes in your files. Please check it! Is it works properly now?

    Regards,
    Jack Richardson

    #6621 Copied In reply to: reviews, comments removal
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to add conditional tags exactly into the archive-product.php file. Also keep safe copy of edited file to don’t lose your changes after theme upgrading.
    Also you can create a Child theme and copy there edited files.

    Regards,
    Jack Richardson

    #6619 Copied In reply to: Adding bespoke content to category pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve connected to your FTP and checked the legenda/laguages/default.po file. As we can see all mentioned above lines are present in the file.
    Could you please clarify the issue?

    Regards,
    Jack Richardson

    #6616 Copied In reply to: Problem translation Woo Commerce Fr
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve added an anchor tag to the “Continue” button. (Anchor tags)
    Also we’ve added new changes into custom.css. Is it works fine now?

    Regards,
    Jack Richardson

    #6612 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!
    We’re always ready to help if you have any questions.

    Regards,
    Jack Richardson

    #6605 Copied In reply to: Add Woocomerce Price Filter in Products Page Only
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    If you’re talking about out of date file fixes, then just update your theme to the latest version – it’s already bundled with the latest version of woocommerce files.

    Regards,
    Jack Richardson

    #6603 Copied In reply to: Checkout page not normal
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    By default can be opened only one toggle and using multiple toggle can be opened several toggles simultaneously. But there is a bug and they both works the same. In next theme release it will be fixed.

    Regards,
    Jack Richardson

    #6601 Copied In reply to: THEME TOGGLE – MULTIPLE?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #6600 Copied In reply to: Change Portfolio URL
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve replied you in this topic.

    Regards,
    Jack Richardson

    #6596 Copied In reply to: Mobile Navigation Issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    This is the theme bug when custom tabs don’t display without default tabs. Could you please provide us with the correct FTP credentials and we’ll fix the issue.

    Regards,
    Jack Richardson

    #6595 Copied In reply to: reviews, comments removal
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @moderninfluence,

    We’ve made some style changes. Please check it now!

    Regards,
    Jack Richardson

    #6593 Copied In reply to: Mobile site issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @Greenhill Timbers,

    We’re glad to hear that you figured out!

    Regards,
    Jack Richardson

    #6590 Copied In reply to: Mobile site issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    #6589 Copied In reply to: Alternate Shipping Address Not Appearing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve edited your checkout form in woocommerce/checkout/form-checkout.php file and added some code into the custom.css for “select options” button alignment. Please check it now!

    Regards,
    Jack Richardson

    #6587 Copied In reply to: Product Box Alignment & Checkout Page Problem
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Yes, this is good way to disable comments.
    We’re happy that you figured out.

    Regards,
    Jack Richardson

    #6585 Copied In reply to: image on single post full width
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately we’re still unable to connect to your FTP server.

    Regards,
    Jack Richardson

    #6540 Copied In reply to: Product Box Alignment & Checkout Page Problem
  • 1 2 3 … 582 583 584 … 592 593 594
    17,461–17,490 of 17,791 posts
Viewing 30 posts - 17,461 through 17,490 (of 17,791 total)
1 2 3 … 582 583 584 … 592 593 594

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