Forum Replies Created

Viewing 30 posts - 17,281 through 17,310 (of 17,791 total)
1 2 3 … 576 577 578 … 592 593 594
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #7867 Copied In reply to: Disabling Social Media sharing buttons
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP access as well.

    Regards,
    Jack Richardson

    #7866 Copied In reply to: Problems after WordPress Update
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #7865 Copied In reply to: Urgent Help, updated to new version 5.1 and lost important changes!
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin access as well.

    Regards,
    Jack Richardson

    #7864 Copied In reply to: help theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You won’t lose your custom widgets after theme upgrading. They only may move to the Inactive Widgets area and it would be necessary to specify them again.

    Unfortunately we haven’t the list of files which were modified during update. That’s why you can’t replace just few files.

    Regards,
    Jack Richardson

    #7863 Copied In reply to: Updating to Xmarket theme to 1.7
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with link to the site as well.

    Regards,
    Jack Richardson

    #7860 Copied In reply to: Banner editing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As we already said we don’t guarantee theme compatibility with third-party plugins.

    Regards,
    Jack Richardson

    #7858 Copied In reply to: purchase complete page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve made the changes again. Please check!

    Regards,
    Jack Richardson

    #7857 Copied In reply to: Urgent Help, updated to new version 5.1 and lost important changes!
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’re glad to hear it!

    Regards,
    Jack Richardson

    #7796 Copied In reply to: I can´t install demo conent
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You should go to Theme Options -> Single Product Page -> Zoom effect -> Disable.

    Regards,
    Jack Richardson

    #7791 Copied In reply to: Product picture zoom on mobile
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Did you edit the code/functions.php (line 283) as it was recommended in previous post?

    Regards,
    Jack Richardson

    #7789 Copied In reply to: purchase complete page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately there is no such option to disable this feature only for mobile devices. It can be disabled only for both desktop and mobile devices.

    Sorry for inconveniences!

    Regards,
    Jack Richardson

    #7787 Copied In reply to: Product picture zoom on mobile
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately there is no such feature in our theme.

    Regards,
    Jack Richardson

    #7778 Copied In reply to: Multiple Portfolios
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your request is a bit unclear for us. Could you please clarify us with more details?

    Regards,
    Jack Richardson

    #7773 Copied In reply to: Multiple Portfolios
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #7767 Copied In reply to: remove project detail
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can try to use some plugin for social share buttons but we don’t guarantee compatibility of our theme with 3rd-party plugins.

    Regards,
    Jack Richardson

    #7764 Copied In reply to: remove project detail
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Yes, it is possible. Just add the following code into the custom.css:

    .portfolio-item .portfolio-descr .button.active.btn-link {
display: none;
}

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    #7760 Copied In reply to: remove project detail
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To remove sidebar on the pages like “http://juegosdigital.com/categoria-producto/juegos-ps3/” you should go to Theme Options -> Product Page and uncheck “Enable Sidebar on Product Page”.

    As we can see the menu on your site is working fine now, isn’t it?

    To translate “Read more” button edit loop.php file (line 125).
    To translate “Add review”, “Submit Review” and “Rating” edit woocommerce/single-product-reviews.php file (lines 67, 100 and 106 accordingly).
    To translate “Posted by” edit code/functions.php file (line 283).

    Regards,
    Jack Richardson

    #7754 Copied In reply to: purchase complete page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can edit related.php (line 35) file in blanco/woocommerce/single-product directory to change this text.

    Regards,
    Jack Richardson

    #7748 Copied In reply to: How to change to my language
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Jack Richardson

    #7744 Copied In reply to: How to use @fontface
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    #7734 Copied In reply to: checkout
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As we can see you have old theme version which is incompatible with new WordPress version. Please upgrade your theme to the latest 2.2 version. Before upgrading please read this section in our documentation.

    Regards,
    Jack Richardson

    #7730 Copied In reply to: 3.9.1 has ruined my website
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Yes, you did it right. We’ll fix it in the next theme release.

    Regards,
    Jack Richardson

    #7724 Copied In reply to: Schema Product
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To add widgets to the blog page you should go to Appearance -> Widgets and specify desired widgets to the Main sidebar area.

    Regards,
    Jack Richardson

    #7721 Copied In reply to: widget area blog page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Firstly remove previously added code and then add this code into the custom.css:

    .top-bar .container {
border-bottom: 1px solid #000;
}
.main-nav {
border-top: 1px solid #000;
}

    Regards,
    Jack Richardson

    #7718 Copied In reply to: Add border to header
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To enable social icons on Single Product Page go to Theme options > Singe Product Page > Show share buttons > On.

    Regards,
    Jack Richardson

    #7717 Copied In reply to: Follow us buttons
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You should go to Appearance -> Menu and add links to the desired pages.

    Regards,
    Jack Richardson

    #7716 Copied In reply to: account menu
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with link to the site as well.

    Regards,
    Jack Richardson

    #7713 Copied In reply to: Problems on mobile devices
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We’ve tested your checkout page and seems it is working fine.

    Regards,
    Jack Richarsdon

    #7712 Copied In reply to: checkout
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin credentials and we’ll take a look at your problem.

    Regards,
    Jack Richardson

    #7711 Copied In reply to: I can´t install demo conent
  • 1 2 3 … 576 577 578 … 592 593 594
    17,281–17,310 of 17,791 posts
Viewing 30 posts - 17,281 through 17,310 (of 17,791 total)
1 2 3 … 576 577 578 … 592 593 594