Hello,

I am afraid we cannot assist you in this case cause these settings are related to the plugin functionality. Please, check this link, to find the answer to your request.
https://support.rightpress.net/hc/en-us/categories/200129159-Subscriptio

Thanks

Hello there,

We don’t have option to reset all the content but you may re-activate the default version in XStore > Import Demos > choose version and activate http://prntscr.com/ll8otc

Let us know if any other assistance needed.

Regards

Hi there,

Please, specify, do you mean to use your desktop menu and mobile at the same time on mobile. Looking forward to more details. Thanks

Regards

Hello,

Thanks for letting us know, glad you have solved your request. Let us know if you need any other assistance.

Regards

Hi there,

Sorry, did not see the Private content at once. Please, check the 8theme Instagram settings element https://gyazo.com/2ab696b6bc5566c40756eef1e9eeedcb if you have the Auto play disabled. The same with the products, if you have set there the necessary quantity, and it does not work, clean the cache.

Regards

Hello there,

Sorry for this inconvenience. Our managers will be available tomorrow to fix this asap.

Regards

Hi there,

By default Instagram API returns following standard image resolutions
thumbnail (150 x 150)
low_resolution (320 x 320)
standard resolution (640 x 640)
undocumented large image (1080 x 1080)
We use thumbnail, standard resolution and large image http://prntscr.com/k6zo6b
If you provide FTP and Dashboard access we can also add low_resolution (320 x 320) but then Instagram images will be blurred on the large screens because image block is bigger.

Regards

Hello,

Thanks for being our customer.

If you can’t save the menu it means that you reached max input vars limit. Please try to increase max input vars http://prntscr.com/by3tat and check if it helps.

Regards

Hi there, Ok, hope that works. Let us know if any other assistance would be needed.

Regards

Hi there,

Thanks for using our theme.

Please, enter your Downloads page here in your Account >>Downloads>>XStore import files>>find there folder ” Home banners” and import the options.

If no result and then the additional assistance needed, please, attach your details to FTP and WP-admin to check the options, Thanks

Regards

Hello,

Thanks for being our customer. You have the missing slider on the Home page. Please, find more details about manual import here https://www.8theme.com/documentation/documentation/slider-set-up/slider-import/

Regards

For now you have the Blog page on the Front page. If you need to have the same images as on our demo variant, you need to edit the slider. The left image is related to the slider – you may import that. Check this info: https://www.8theme.com/documentation/documentation/slider-set-up/slider-import/

The banners can be edited via Home page and WP bakery elements.

Regards

Hi there,

Take our apologies for these inconvenience with the Purchase button. We have already fixed that once we got the message from our customers.

Please, be so kind to open the refund request on Envato https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- for your XStore purchase. Then you may purchase our Royal theme after you get the refund.

Sorry once again.

Best regards

Hello everyone here,

We are sorry for the inconveniences. Please, try to activate your licenses again. It should be working now.

Best regards

Hi there,

Our techs are working on your changes, and you will be notified when finished.

Regards