Thanks, I have now installed custom product tabs plugin and it works fine, what is the code for? Do I need to put in these codes if the product tabs seem to work fine?
Heather
Participant
October 18, 2022 at 11:29
Hi, I am aware of that one but there used to be ‘custom tabs’ in the section I showed where you could add more than one custom tab. I am already using this custom tab you showed as a ‘shipping’ tab where I explain the shipping times but you cannot seem to do more than one custom tab. If could more than one custom tab it would be fine but it’s just one and there used to definately be an option in the product data that said ‘custom tabs’. which has now disappeared. I need to add more than one custom tab, for the pet food products I see I need at least 3 other custom tabs and I had that option previously. I took it up with woocommerce because I thought it was them but they said it’s the theme.
Heather
Participant
May 26, 2022 at 17:20
Thanks
Heather
Participant
May 26, 2022 at 10:34
Thank-you
Heather
Participant
May 26, 2022 at 10:24
Thanks so much
Heather
Participant
May 25, 2022 at 12:59
Hi,
My web developer added a section called ‘bestsellers’ on the homepage of the website. I don’t see any plugin for it. See below screenshots – when I add a product it has an option to select bestseller and when I originally added my first few products they came up under bestsellers on homepage of website but since then if I click ‘bestseller’ when I add the product, it doesn’t update. I’m not selling yet so I don’t have sales, the only thing purchased was to test a subscription product and that was the cat litter.
See screenshots below: https://linksharing.samsungcloud.com/edHT8IDgb4UO https://linksharing.samsungcloud.com/7MUAJopKNpgH
Heather
Participant
May 20, 2022 at 12:35
Thank-you
Heather
Participant
May 19, 2022 at 19:25
Hi, yes I already had xstore core 4.15 and there was a message on the dashboard about xstore 8.15 so I thought I had to update my theme but I didn’t need to.
Heather
Participant
May 13, 2022 at 14:40
Hi,
Please explain how to find the theme options, I’m not sure what you mean when you say I can find it on either top menu or side menu. I’ve looked in the dashboard menu and I can’t find theme options. I need you to be very specific as I’m not familiar with 8theme at all and I’m also new to wordpress.
Thanks
Heather
Participant
May 12, 2022 at 17:12
Hi, I’m not using variation swatches at the moment but if I disable this could I install a variation swatches plugin at a later date to have this feature?
Can you also please let me know how to get to theme options, I don’t know how to get there, I’m not a developer so this is all new to me. I tried to go to theme, customize but couldn’t find theme options there.
Thanks
Heather
Participant
May 11, 2022 at 17:46
Hi,
If you try on the test website test2.littlecatandbowwow.co.za/my-account and you login with the same login details you’ll see that the variants do come up when you select switch 2. This test2 website has either the 2020 or 2022 wordpress theme. I’m attaching link to the recording showing that the switch to button does come up with variants. It’s only when I go back to the xstore 4.15 that it does nothing.
The switch item button should appear, I want it to appear and it works fine in the default wordpress them, when you click it then the variant menu shows which is correct but with the xstore 4.15 theme if you click on the switch item button nothing happens and it should bring up the variants.
Heather
Participant
May 11, 2022 at 14:26
Hi, thanks that worked for the ‘switch subscription’ button however the ‘switch item’ button still doesn’t work, it’s supposed to come up with the different variants but doesn’t with the child theme. This is for the customer to switch the variant without changing frequency.
Heather
Participant
May 10, 2022 at 20:48
Hi, I’ll just give you my login because otherwise I have to redo a test order etc. Please see my details in private area and then when you go into the ‘my account’ section and subscriptions you should be able to test it with subscription number 8052 (you’ll see it’s an active subscription)
Please contact administrator for this information.
Heather
Participant
May 10, 2022 at 15:35
Hi,
I’ve put in the private content area a login to the wp dashboard and ftp.
Below is two links for recordings, sorry they are long. Watch the one that is 6 minutes first, it shows you what happens when the plugin xstore 4.15 is activated and the second recording shows what happens basically when xstore 4.15 is deactivated. It’s this plugin that is causing the ‘switch to’ button to not do anything. The ‘switch subscription’ button doesn’t work on either 4.15 or 8.15. But basically I need to have version 4.15 because without that plugin my header disappears and it messes up menus etc on my website but 4.15 is causing problems with the woocommerce subscription plugin. Links below – just need to make sure volume is on. Probably best to download so you can navigate easier on recording
