I get a message to update xstore core theme

This topic has 4 replies, 2 voices, and was last updated 1 year, 9 months ago ago by Olga Barlow

  • Avatar: Heather
    Heather
    Participant
    May 26, 2022 at 10:32

    Hi,
    Please help, I’m getting so confused, I have XStore Core 4.16, it required an update and I updated and then I get this message, see link below:

    https://snipboard.io/ECwJDd.jpg

    It’s telling me I must update to 8.16 but I recently purchased the update only to discover it was the XStore theme and not the child theme. I need to stick to the child theme otherwise my website headers get messed up. What do I do, I’m very confused about the main and the child them. I don’t mind if I have to purchase an update to the child theme but I can’t used the main theme because I recently tried and it messes up menus. Please can somebody explain what I need to do and why I’m getting this message.

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 26, 2022 at 15:30

    Hello,

    1) You don’t need to purchase any updates. If you bought a theme license then you have access to all theme updates.

    2) You need to update the parent theme, not the child theme. So, follow the video tutorial and just update parent theme https://xstore.helpscoutdocs.com/article/63-theme-update

    Regards

    Avatar: Heather
    Heather
    Participant
    May 26, 2022 at 17:20

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 26, 2022 at 17:22

    Hello,

    You are welcome.
    Feel free to ask if you need any other help.

    Regards

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