This topic has 6 replies, 2 voices, and was last updated 1 year, 9 months ago ago by Olga Barlow
I purchased xstore 8.15 as I thought I had to upgrade but I didn’t need to and will be sticking to the xstore core (child theme) 4.15. How do I get a refund, it’s been less than 30 days and I haven’t used 8.15 at all. What other information do you require?
Did you buy a new theme license just to update the site that already uses another license? Do I understand you right?
Hi, yes I already had xstore core 4.15 and there was a message on the dashboard about xstore 8.15 so I thought I had to update my theme but I didn’t need to.
You can submit refund request for unused license here https://themeforest.net/refund_requests/new
You are welcome.
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