Clearing the site cache fixed the problem. Pictures show up again. Thanks.
George
Participant
May 26, 2017 at 13:47
new credentials below
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George
Participant
May 26, 2017 at 05:36
Here you go. Thanks for looking into it.
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George
Participant
May 25, 2017 at 20:33
In addition to the above problems, I noticed that on mobile, both iPhone and Android, the links no longer work on the alphabetical brand listing to take you to a particular brand page. thanks in advance for your help
George
Participant
May 24, 2017 at 15:25
Here is ftp access in private. Thanks.
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George
Participant
May 19, 2017 at 14:11
Yeah! It’s fixed. Thanks again. Appreciate as always your help :).
George
Participant
May 18, 2017 at 13:37
Please see private content below
Please, contact administrator for this information.
George
Participant
May 15, 2017 at 16:23
I have fixed the invisible button issue with your input from another question. So still have a formatting issue with 2 column list view shop pages. Each listing lines up in the column based on picture size, so it looks like a crooked road going down the list of products. Larger pictures push text to the right, smaller pictures pull text to the left. See pictures in private. Also ul buttons missing on shop page for Internet Explorer.
On Home page I am not getting a column formatting issue for 2 products I have showing. See pictures.
Kinda like hitting a game with gopher heads, hit one and another pops up lol.
Thanks for your help.
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George
Participant
May 15, 2017 at 15:26
You’re a genius :). Such a small change, such a big impact……..
Thanks.
George
Participant
May 15, 2017 at 13:31
Login information provided. Thanks in advance for your help.
George
Participant
May 12, 2017 at 14:54
Good news bad news. This eliminated the problem of the oversize pictures. Some new problems as a result. Issues below show up on all browsers: https://exteriorcoatings.com/shop/
1.) Color gone on all action buttons related to products everywhere…. On the Shop Page (color gone on Read More, Select Options, Filters and when cursor hovers over it, text disappears) and on Single Product Page (Arrows moving from one product listing to another and on the Active Tab, the tab name disappears even though it is still an active link, the link on the brand widget now invisible to “see all products”, on the cart page the color is gone on the update cart button and the go to checkout button is invisible and on the checkout page the place order button is invisible
2.) On the Shop page, the columns are now variable in width depending on the displayed product picture sizing. They were all the same size before and 2 columns not varied. Also there is now wrapping of some of the short product description under the picture and other products of same length no wrapping
George
Participant
May 11, 2017 at 17:16
I am using Internet Explorer version 11.0.42. I have had someone else tell me it also happened on a version of Firefox, although my Firefox has not had that problem. Here is an example of when it does occur, it looks like.
The shop page on my website (I use it for /shop and /brand and /category listings) are the only places I see this same problem.
George
Participant
May 10, 2017 at 03:34
Issues on this are sorted out. Thanks for the “assist” on item #3 🙂
George
Participant
May 2, 2017 at 17:58
I found out the problem to item #1. I had to deactivate 2 plugins that were in conflict that worked previously. Items #2 and #3 still are there, so please take a look. Those are the only 2 remaining small issues from the upgrade that I have found so far.
One more question. Upgrade mentions the search on the header now includes sku numbers, which it does but it also mentions blog posts which it doesn’t. Is there an on/off button somewhere? Thanks.
Was this something to do with WP Rocket or within xStore?
George
Participant
March 2, 2017 at 19:55
Can you please look into this request from 3 days ago regarding my website after the upgrade to V3.8.1 (see comments string above and login credentials). Thanks!
George
Participant
February 27, 2017 at 18:27
Note. When I do a Google Insights Test https://developers.google.com/speed/pagespeed/insights/ , it shows mobile works just fine but it too shows a problem with the desktop and shows the sideways 8 picture, so it seems to be a real issue. Thanks.
George
Participant
February 27, 2017 at 18:06
I have included WP Admin credentials in private area. I did try clearing cache but did not work for me.
Please, contact administrator for this information.
George
Participant
February 27, 2017 at 16:08
It is a strange problem. I don’t see any problems on my iPhone or when I am logged into the WP Admin and then use the same browser to view the website. BUT when I am logged out or use a different browser than the one I am in the WP Admin area, I am not able to get to the single product page AND the home page view for the product slider is now vertical and not horizontally oriented. I also included a screen shot of the 1 product I am able to get into to show you the problem with the related products. Pictures attached. Thanks in advance for your help.
Please, contact administrator for this information.
George
Participant
February 27, 2017 at 04:48
One more note, strange but there are no problems with the single product page using iPhone or Android that I see. Problems appear on the desktop. I don’t have a tablet, so don’t know about that. Thanks!
George
Participant
February 26, 2017 at 19:34
Thanks! Looks good 🙂 Really appreciate the help.
George
Participant
February 24, 2017 at 07:03
I have corrected login for FTP. Thanks.
Please, contact administrator for this information.
George
Participant
February 24, 2017 at 06:26
Thanks. I did the upgrade and so far everything ok. I went to the VC website and they say they are PHP 7 compatible.
George
Participant
February 23, 2017 at 05:10
Please see private content for sftp access.
Please, contact administrator for this information.
George
Participant
February 6, 2017 at 18:51
🙁 That did not change line spacing after the <p> on the Short Product Description either on the Single Product Page or Shop Page.
It DID however help in reducing line spacing after the <p> on the Single Product Page not including the Short Product Description :).
George
Participant
February 6, 2017 at 15:31
Yes. Thanks.
George
Participant
February 3, 2017 at 18:26
Your the best :). It worked! Thanks for the support you and your team offers! For the non-technical your help is absolutely invaluable!!!
George
Participant
February 3, 2017 at 17:36
🙁 It didn’t work. No changes. The Short Descrition on the Shop Page still looks good with your css code to change font/line spacing BUT it did not do the same to the Single Product Page display of the Short Product Description. Still way too much line spacing.
