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Viewing 30 posts - 1 through 30 (of 33 total)
  • Avatar: gdd
    gdd
    Participant

    Thanks for the support! My topic “Latest update to 9.7 broke the site — Fonts are larger everywhere” has been successfully resolved.

    Avatar: gdd
    gdd
    Participant

    Oh right you are! Total user error LOL Sorry about that. I actually thought that’s what it was and I could have sworn I reset the zoom multiple times. Thank you!!

    Avatar: gdd
    gdd
    Participant

    Thanks for the support! My topic “Elementor Pro Widgets still locked after installing via xstore plugin installer” has been successfully resolved.

    Avatar: gdd
    gdd
    Participant

    Got it. Thanks for clarifying!

    Avatar: gdd
    gdd
    Participant

    It’s for PRO Elements. Did I misunderstand about it including the Elementor widgets or is it XStore’s Pro widgets?

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    Avatar: gdd
    gdd
    Participant

    Thanks for the support! My topic “Sticky header not working after updating xstore theme and the core.” has been successfully resolved.

    Avatar: gdd
    gdd
    Participant

    Thanks! I use DEV as a spare. I typically work off staging, then deploy to production/live. Should I wait to update the staging until that update is available?

    Avatar: gdd
    gdd
    Participant

    ..

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    Avatar: gdd
    gdd
    Participant

    Thanks for the support! My topic “Custom Mobile Menu Button – Can I get the info as to what triggers the menu” has been successfully resolved.

    Avatar: gdd
    gdd
    Participant

    It’s for desktop and mobile (not using the standard horizontal one for desktop). I’ll check those options out. Thanks!!!

    Avatar: gdd
    gdd
    Participant

    Thanks for the support! My topic “Checkout (Multistep) not working correctly” has been successfully resolved.

    Avatar: gdd
    gdd
    Participant

    That makes sense. Thanks for clarifying! We will just use it on a regular checkout page then.

    Avatar: gdd
    gdd
    Participant

    What was the fix? Because although the one you guys set up for me works in that url, I tried to copy that whole section block to another page and it’s still having the same issue of staying expanded. What am I missing?

    My end game is to load it in as a static block, and then add the shortcode to my popup.

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    Avatar: gdd
    gdd
    Participant

    Here you go!

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    Avatar: gdd
    gdd
    Participant

    Sorry about that. I forgot about the popup login. I shut off the external password lock. See private area for FTP access

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    Avatar: gdd
    gdd
    Participant

    Here’s what you need. Video is only good for I think 3 days so hopefully you see this before it expires.

    In the recording, the page you are previewing is currently following the custom header “Landing Pages”. It’s using the correct content for the Main Header section for that page. When I remove Menu from the sticky for this header, I click several times on “Save” and it does nothing. It will finally save when I go back to the main menu. But it will not save the custom sticky header contents.

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    Avatar: gdd
    gdd
    Participant

    Ok I will work on all of that this weekend after hours and see how it all goes. Thanks for the info!

    Avatar: gdd
    gdd
    Participant

    Please note that I added a style temporarily to hide the 2nd logo. It seems the 2nd logo is the logo for a “fixed” header and the code that handles the show/hide broke with the update as well.

    Sticky header isn’t working either. Fonts (not all) are not right in some parts including some of the Top Header items.

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    Avatar: gdd
    gdd
    Participant

    That worked, thanks!!!

    Avatar: gdd
    gdd
    Participant

    Is there still no fix for this? I’ve purchased this theme for many of my clients sites in the past year or 2, and now I’m concerned about this issue. This has just happened to a site I just launched a week ago. I did what the OP did and deactivated the core, refreshed customizer, clicked “discard change”, then reactivated the core and it seems to have worked.

    I worry if this has caused any other issues that I won’t see until I go through the entire site. Luckily it happened on staging and not live. I’m afraid to implement this to live. I’d like to find out if this is being resolved still.

    Avatar: gdd
    gdd
    Participant

    Got it, thanks!! I’ll tweak it there. Was just hoping for a click setting :). Maybe I’ll submit it as a feature request.

    -G-

    Avatar: gdd
    gdd
    Participant

    Great!!! That worked. Thanks as always.

    Avatar: gdd
    gdd
    Participant

    Great, thanks!! Works great now.

    Avatar: gdd
    gdd
    Participant

    Great, thanks! I had done all that prior to opening a ticket, minus flushing the cache. So I cleared the cache then did the update, and it worked.

    Avatar: gdd
    gdd
    Participant

    Sometimes there is need to add code inside the head, not in the body. As a developer, of course I have work arounds but a lot of themes I’ve worked with include a place to add items inside the head tag (not the header in the body). It’s a minor but extremely useful addition. Adding plugins or editing the functions file is a last resort. The whole point is to make it easier for my clients who don’t know or want to deal with hard coding things to edit the head area.

    I do use static block, for something else though, but that isn’t what I was looking for. Thanks!

    Avatar: gdd
    gdd
    Participant

    They did end up using a plugin. But it’s a simple addition within your theme that could really enhance an already awesome xstore. I’ve gone ahead and submitted a feature request via the link you sent, so thanks for that.

    Avatar: gdd
    gdd
    Participant

    Thank you! It’s working now. This shouldn’t affect anything else in the shop right? Looking forward to the update.

    -G-

    Avatar: gdd
    gdd
    Participant

    What version Chrome is that? I’m on Version 84.0.4147.125 (Official Build) (64-bit), the other mac is same, except 105 instead of 125. I tested again on 2 other macs (incognito, and 1 computer had never been on this site) and it’s still doing it. I even just now tested it on a windows 10 computer on chrome and same thing. This windows 10 is someone else’s and not logged in to my own google username.

    While I understand you guys cannot replicate from your machines, I’m at a loss at fixing this as I have tested it now on 3 macs and 1 windows, all 4 machines were not logged on to the same google chrome login, so there is no cache issue, and I have cleared cache at the CDN level multiple times. I was hopefully it was just me and my machine, but after testing in multiple machines it is clearly not isolated. See Private content to see what I’m seeing,

    There are no console errors. I have found a fix that is not ideal but it works (I add an html block on its own in the header-top and leave it empty and adjust the div height to 1px.). The issue isn’t resolved for me, but since I have that fix and we are launching tonight, I’m ok to leave it be. I appreciate the responses! Thanks!

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    Avatar: gdd
    gdd
    Participant

    Looks like it stopped doing it on this (but still doing this on the site in what will be the live server. So I deleted my theme from the folder, and installed the xstore default child theme and it is doing it again, I cleared server cache and checked this on a separate laptop that had never touched the site. Only happens in chrome. Fine in safari, haven’t tested in firefox.

    You can log back in using the creds in the private section and check header builder.

    Start at the top of the page, notice “Sticky” circled:

    https://prnt.sc/u05neu

    I scroll down a bit, notice “Sticky-on”…so far so good:

    https://prnt.sc/u05oh1

    Scroll back to top, and notice “Sticky-on” disappears from header-main, but remains on header-bottom.

    https://prnt.sc/u05p78

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    Avatar: gdd
    gdd
    Participant

    Login sent in private.

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