You’ll fix what in 7.0? I’m so confused. I’ve been asking about the same thing over & over again for weeks now and my issue still has not been resolved by your support!
R
Participant
August 19, 2020 at 18:59
When I try to add a new product, the section that I would write the description, that section is not there. This doesn’t happen all the time but often. How am I asking about two things when I keep asking you about the same question and same topic???
R
Participant
August 19, 2020 at 18:52
I did that and the homepage thumbnail images are still blurry but when you click on the actual product and it takes you to the actual product page, the actual images are not blurry. This is very frustrating.
R
Participant
August 18, 2020 at 23:34
I see two themes, xstore and xstore child. Which one am I suppose to activate?? Did you fix it??
R
Participant
August 17, 2020 at 23:38
Still not working.
Please contact administrator for this information.
R
Participant
August 17, 2020 at 23:28
I did????
R
Participant
August 17, 2020 at 23:11
Hello:
Please contact administrator for this information.
R
Participant
August 14, 2020 at 23:51
Ok I removed the code and it’s still blurry on home page :-/
R
Participant
August 14, 2020 at 14:40
How am I suppose to know which ones are “required plugins” I wasn’t having this issue before this just happened recently.
R
Participant
August 14, 2020 at 14:38
I don’t know what that custom code is? I didn’t put it there. please help!!
R
Participant
August 12, 2020 at 22:43
You two are telling me two different things to do. I’m sorry but Olga seems to be more helpful as Hung you give random generic responses and are not really helpful.
R
Participant
August 12, 2020 at 18:32
I overstand but there are two xstore theme options in my store, can you have a look?
R
Participant
August 12, 2020 at 16:56
I have tried and I’m still having trouble. Now it appears I have two XSTORE themes on my site. This is confusing.
R
Participant
August 12, 2020 at 03:13
Can you please tell me how to remove that? I’m not sure how that happened. Also, I just want my images to look good on homepage, and shop page, please help me fix this.
R
Participant
August 12, 2020 at 02:52
I’m so confused. I’ve tried that and they still show blurry 🙁 Why is it not working, what should the product imges height width be? I tried to use uncropped on woocommerce product images but it is still blurry on homepage and product page (some) but when you click on the image the image is large and looks fine… ?
Please contact administrator for this information.
R
Participant
August 12, 2020 at 01:55
I just did and there is still two….?
Please contact administrator for this information.
R
Participant
August 7, 2020 at 01:39
It seems someone from you support already did this as I see 2 Theme Options under XStore. Can you please remove the one I don’t need?
R
Participant
August 5, 2020 at 21:36
I’m sorry, I still don’t understand.
R
Participant
August 4, 2020 at 16:49
How do I disable cache / lazy loading??
R
Participant
August 4, 2020 at 16:48
I’m afraid to test this and mess up the website. Can you please do this and test it?
R
Participant
August 3, 2020 at 20:40
I don’t have any other themes on my site so I wouldn’t be able to answer that.
R
Participant
August 3, 2020 at 04:36
So I deactivated the yoast seo premium plugin and it seemed to fix the issue only once then it went back to not working properly, so I don’t believe this particular plugin is the issue. Also, do you know how I could potentially fix this as I like using the seo plugin.
R
Participant
August 3, 2020 at 03:52
But I only have Yoast premium and not “wordpress seo”
This is the message I got when I searched it in my plugins:
No plugins found for “wordpress seo”. Search for plugins in the WordPress Plugin Directory.
R
Participant
July 26, 2020 at 17:24
Another issue with images: Mobile functions are off as Images are missing on mobile but showing on desktop and watermarks on images are showing on desktop but not mobile.
R
Participant
July 26, 2020 at 17:15
OK:
Please contact administrator for this information.
R
Participant
July 25, 2020 at 01:08
I’m still having issues. Please have a look. On the home page slider the images all look blurry but when you click on the product or on shop page grid, they look good/clear…? This is very frustrating.
Please contact administrator for this information.
R
Participant
July 23, 2020 at 23:07
So is there an easier way to bulk edit these instead of having to go through one by one to check if each item, category or subcategory has this “archives” at the end?
R
Participant
July 22, 2020 at 19:04
really? So you want me to send you every link??? Here are a few so you can believe me:
Please contact administrator for this information.
R
Participant
July 22, 2020 at 17:56
It’s not just in men’s category, it’s in several others including subcategories & products:
accessories, bags, etc
R
Participant
July 22, 2020 at 16:39
Yes I have. It keeps doing that every other time. If I try o add or edit products, the content is missing.
