Forum Replies Created

Viewing 30 posts - 1 through 30 (of 30 total)
  • Avatar: fulya
    fulya
    Participant

    Hi,
    The link you sent does not have a screenshot from my website. I don’t know whose website it is.

    I am aware that I am sending you the edit screen + actual site for you to compare setting is not populating after I publish. Do you really think that I don’t know the difference between edit screen and actual url? By the way actual url and the setting page must be same because those are the settings I wanted and published.
    Did you compare them “setting page shows – social icons without title”
    Url page (that page taken from a computer via Microsoft remote access after cleaning the cache”)? – social icons with title”

    Only the default template is highlighted with green. I can not click and select other templates.

    Similar problem happened at previous update of the theme and Olga solved the problem.

    I did set the photo to be smaller, title as all capitals, social title off.
    When I duplicate the fbetemplate, it resets all of the previous settings saved and supposedly published by me. It duplicates not the fbetemp but the default template. Only this is enough to understand there is a problem. Did you log in and check the website?

    #301136 Copied In reply to: Single Product Viewer
    Avatar: fulya
    fulya
    Participant

    HI,
    I am positive that smart product builder and header builder has problems

    #301135 Copied In reply to: Single Product Viewer
    Avatar: fulya
    fulya
    Participant

    Hi,
    No it is not working properly. I checked it on a ipad, another mac pro and 2 different PC’s. Just to confirm. Please see photo1. It doesn’t have “share” text. Title ends together with the description. It finishes aligned. These are the settings.

    Please check photo 2 from another computer in another office. It has “share” text. Title is ending before the page ends. It is not aligned with description box.

    I managed to do some changes such as price text colour by only duplicating the template publishing new one and deleting the old template.

    Please contact administrator
    for this information.
    #301017 Copied In reply to: Single Product Viewer
    Avatar: fulya
    fulya
    Participant

    Hi,
    Administrator role set.

    After the last update both header and product builder is not performing well. I am creating new template and setting it to all products but still it reads the default template. When I publish new template is not highlighted. Default template is highlighted.

    Please contact administrator
    for this information.
    #300920 Copied In reply to: Single Product Viewer
    Avatar: fulya
    fulya
    Participant

    Thank You

    #297050 Copied In reply to: Mobile & Tablet Header View
    Avatar: fulya
    fulya
    Participant

    Hi,
    !. This problem remains. It is only OK with the smallest screen iphone7. Header not kicking in for ipad both portrait or landscape or iphone 12 max

    2. Thank you this is now looks better

    Please contact administrator
    for this information.
    #296984 Copied In reply to: Mobile & Tablet Header View
    Avatar: fulya
    fulya
    Participant

    Thank you, it is working now.
    Unfortunately I have an error on the checkout. It was working a few days ago. It is not giving a significant error so I don’t know if it is the Theme or Woocommerce or ajax. Can you please check. It is always loading and not letting me proceed with payment.

    Please contact administrator
    for this information.
    #293677 Copied In reply to: Variation Products
    Avatar: fulya
    fulya
    Participant

    Hi those are the credentials I use to access. Please give me your ip to whitelist. alternatively you can upload az zip file through cpanel/ files

    Please contact administrator
    for this information.
    #293372 Copied In reply to: Variation Products
    Avatar: fulya
    fulya
    Participant

    it works with the same credentials

    Please contact administrator
    for this information.
    #293269 Copied In reply to: Variation Products
    Avatar: fulya
    fulya
    Participant

    please check private area

    Please contact administrator
    for this information.
    #293211 Copied In reply to: Variation Products
    Avatar: fulya
    fulya
    Participant

    I can promise that I saw that before here as you say
    Theme Options > Header builder > Search > Search Product Variations > Off
    But I can not see
    Search Product Variations > Off
    any more
    You have admin details from previous topics. Can you please access and turn it off. I can not find it. It is creating a mass.

    #293166 Copied In reply to: Variation Products
    Avatar: fulya
    fulya
    Participant

    HI,
    This did not work. It is possibly because that section. is populated from widget settings. There is no visible choice for design.

    Please contact administrator
    for this information.
    #290312 Copied In reply to: You may like it section on side bar
    Avatar: fulya
    fulya
    Participant

    please see the current look.

    Please contact administrator
    for this information.
    #290133 Copied In reply to: You may like it section on side bar
    Avatar: fulya
    fulya
    Participant

    Hi,
    Please see private.
    Fulya

    Please contact administrator
    for this information.
    #289842 Copied In reply to: Sale icon
    Avatar: fulya
    fulya
    Participant

    Hi,
    2) Theme Options > Header builder > Multiple headers.

    I only have 1 template and it is set to All Website.

    I think it is sorted now when I saved my template again. Thanks
    Thanks
    Fulya

    #289675 Copied In reply to: Product Grid in Shop
    Avatar: fulya
    fulya
    Participant

    Hi,
    Theme Options > WooCommerce > Shop Elements > Product categories > keep accordion is already enabled.
    When I enable ” Only show children of the current category” in widgets, accordion disables. I don’t want it to stay enabled. I want it to open if clicked.

    Please contact administrator
    for this information.
    #289139 Copied In reply to: Product Sub Category Display
    Avatar: fulya
    fulya
    Participant

    Theme Options > WooCommerce > Shop Elements > Product categories > keep accordion is already enabled but accordion still not working.
    If you enabled it and it is the cache please let me know.

    Please contact administrator
    for this information.
    #289119 Copied In reply to: Product Sub Category Display
    Avatar: fulya
    fulya
    Participant

    Thanks

    #289118 Copied In reply to: Product Sub Category Display
    Avatar: fulya
    fulya
    Participant

    I manually updated the theme and core and now I can access…

    Please contact administrator
    for this information.
    #277188 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    I already gave you access. Please read private content and previous emails

    Please contact administrator
    for this information.
    #276541 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Can not connect to 8theme API to get versions list

    Please contact administrator
    for this information.
    #275984 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Please cancel my refund request.

    Please contact administrator
    for this information.
    #275785 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Can you please provide the location/ country of your replying server?

    #274849 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Hi,
    My server does not block outgoing connections. It have multiple websites in the server and I actually registered this theme to eusigns.co.uk before. I have multiple websites in the server with other themes registered or Stripe or PayPal being used by API.
    I already found your IP and white listed it but still can not register. It did not work. Did you log in and check? This is taking too long. I have to upload this theme or find another theme to use.
    You should have a way to work around this. If not possible, please refund. I bought the theme. through Envato.

    #274847 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Can you please provide your ip and your server ip so I can whitelist you?

    #274423 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Hi,
    It has been downgraded.

    #274414 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    I can not see my reply to you in the list so I rewrote.

    Please contact administrator
    for this information.
    #274297 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Please check Private Content

    Please contact administrator
    for this information.
    #273889 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    When will you reply me? I sent you links to the screenshots yesterday?

    #273888 Copied In reply to: Registry Problem
    Avatar: fulya
    fulya
    Participant

    Please reply

    Please contact administrator
    for this information.
    #273772 Copied In reply to: Registry Problem
Viewing 30 posts - 1 through 30 (of 30 total)