Hello,

Sorry for misunderstanding.
If you want to have sidebar on the home page beside the featured slider you have to change the template to Default instead of Front page in the Home page editor.

But we don’t recommend you to do this as your home page may be corrupted or you can ask some developer to help you.

Regards,
Eva Kemp.

Hello,

We also need the link to your site.
Thank you.

Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

Hello,

The reason is Visual Composer plugin needs to be updated. If you have already created your site and have VC installed please provide us with FTP and wp-admin panel credentials in Private Content and we’ll update the plugin.

Thank you.

Regards,
Eva Kemp.

Hello,

I’m getting the same issue when installing the theme.
Please reinstall WordPress again from scratch and the database as well. Don’t import any backups for now. After you do this please reply back to us and we’ll install the theme again on clear WordPress and database.
Thank you.

Regards,
Eva Kemp.

Hello,

Unfortunately we don’t have German translation and you have to translate the theme yourself as described in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

Regards,
Eva Kemp.

Hello @loudcow,

Thank you. I am able to connect now.
Visual Composer has been updated as well.

Let us know if you need more help.

Regards,
Eva Kemp.

Hello @loudcow,

I’ve updated Revolution Slider via wp-admin panel.
Please check FTP details as we’re unable to connect to the server to update Visual Composer plugin:
Error: Could not connect to server

Regards,
Eva Kemp.

Hello,

Seems you’ve installed the theme incorrectly. There are a lot of errors and some files are missed.

Try to reinstall it. Also please follow our instructions https://www.8theme.com/demo/docs/idstore/index.html#!/installation
Please note Woocommerce plugin must be installed before the theme installation.

Regards,
Eva Kemp.

You’re welcome.

Regards,
Eva Kemp.

Hello,

1. Sorry, but there is no such function to have different banners on different Shop pages.

2. Unfortunately there is only the possibility to upload an image for Products banner.

3. You can add the same widgets you’re using for the Shop page to Homepage Sidebar in Appearance > Widgets. Please note some widgets are showing only on the pages where products are displayed. So if you don’t have products on the Home page then some widgets (like Price Filter, Layered Nav Filter) may not be displayed.

Regards,
Eva Kemp.

Hello,

As these statuses are related to Woocommerce, we recommend you to contact their support team concerning this issue.
Thank you.

Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel and FTP credentials and the exact link where the error occurs.
Thank you.

Regards,
Eva Kemp.

Hello,

Could you please provide us with FTP credentials as well?
Thank you.

Regards,
Eva Kemp.

Please provide us with the correct login details to wp-admin panel as we are unable to log in using the ones written in your profile.

Regards,
Eva Kemp.