Forum Replies Created

Viewing 30 posts - 26,581 through 26,610 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 14:34

    Hello,

    To create newsletters you need install this plugin:
    https://wordpress.org/plugins/mailchimp-for-wp/

    Could you please show a screenshot how you want your footer to be looked like?
    Also please provide us with the correct wp-admin panel credentials and we’ll assist you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 14:29

    Hello,

    I’ve added the following code into custom.css file:
    .navigation.paged {
    overflow: visible !important;
    }

    Please check the product page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 14:13

    Hello,

    I’ve disabled Ajax Filter in Theme Options > Shop and now category items are added successfully to the cart.
    Concerning the slider, its progress bar is moving too slowly.
    Have you made any changes to the original theme files?
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:50

    Hello,

    Have you checked all functions with your host as described in this topic?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:47

    Hello,

    Please add this code in custom.css file:

    .menu-main-container, .fixed-header .menu-main-container {
    margin-top: 25px !important;
    margin-left: -60px !important;
    }

    To create this file you need rename default.custom.css to custom.css via FTP in wp-content/themes/royal directory and enable it in Theme Options > Custom CSS.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:30

    Hello @commersant19,

    Have you checked all functions with your host as described in the previous posts?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:28

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:26

    Hello @pramo,

    I’ve disabled “Ajax “Add to cart”” in Theme Options > Single Product Page and now it’s redirected to Cart page after adding a product to the cart.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:19

    Hello,

    I’ve added the following code to custom.css in VC editor of the Home page to fix the space issue under the slider:

    .wpb_content_element {
        margin-bottom: 0px !important;
    }

    To remove other gaps you need check rows of each element and edit padding or margin values as they are causing spaces between elements:

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:02

    Hello,

    Please provide us with a page link where you want to make changes and show a screenshot of what you want to achieve.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 13:01

    Hello,

    Please add this code in custom.css file:

    .languages {
       display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:55

    Hello,

    You’re welcome.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:54

    Hello,

    You need update the theme to the latest version – 2.4.1 as well as plugins must be updated.
    Now Visual Composer is no longer built-in, but is implemented in the theme as a separate plugin, which is suggested to be installed immediately after the theme installation. The plugin archive is included in the theme archive and to start working with it you just need to click “Install plugin” button.
    Also delete wpbakery folder from wp-content/themes/legenda before update!
    Don’t forget to create a back up of your files and database before upgrade.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:51

    Hello,

    I’ve created footer for you via Static Blocks and added it into “Footer 2” widget area in Appearance > Widgets. Please check.
    You can remove the footer you created in the home page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:11

    Hello,

    Please provide us with wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:10

    Hello,

    You can add your contact information using Text widget and drag it into “Place in header top bar” widget area in Appearance > Widgets.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:07

    Hello,

    Could you please show a screenshot where exactly you want to remove the gaps?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 12:05

    Hello,

    1. Sorry but we don’t have such features.
    You can try to achieve this like described in this article:
    http://www.paulund.co.uk/add-search-form-to-a-wordpress-menu

    2. You can create menu item as a link but don’t insert a link to that page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 08:48

    Hello @pramo,

    We’re checking different websites.
    Please provide us with the correct site URL and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 08:44

    Hello,

    The problem may be caused by low memory limit, post_max_size and upload_max_filesize values.
    Please ask your host to increase them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 08:42

    Hello,

    Yes, please try to use responsive slider instead.
    We’ll investigate the issue with Master Slider.

    Sorry for inconveniences.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 08:41

    Hello,

    The transparency depends on the header type.
    If you select another header type it will be gone.

    Please try to check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 17, 2014 at 08:07

    Hello,

    Sorry for a delay.
    Those words can be translated in .po file in wp-content/themes/royal/languages directory.
    Please provide us with your site url to assist you on the meta information in the footer.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 19:52

    Hello,

    As I see the content is imported on the site. Are you trying to install a template variant?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 19:31

    Hello,

    Please add this code in custom.css:

    .sidebar-widget .widget-title {
        color: white !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 18:16

    Hello,

    Unfortunately, there is no such option.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 17:55

    Hello,

    Please update the theme to the latest 2.4.1 version and check the slider again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 17:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 17:25

    Hello,

    Have you already asked your host about back up?
    Please contact them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 16, 2014 at 17:23

    Hello,

    Please check the excerpt of “Reef Curl”.
    Is it shown fine?

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 26,581 through 26,610 (of 31,382 total)
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