Forum Replies Created

Viewing 30 posts - 25,801 through 25,830 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:51

    Hello,

    Could you please clarify your issue with Visual Composer?
    As I see it’s working fine as well as your pages where the editor is used.
    If you add product variations and make a product variable, the “Add to Cart” button is changed automatically as you have to choose options before buying it. This is Woocommerce configuration.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:43

    Hello @Libardo,

    Please specify what exactly you want to do and provide us with the link to your contact form.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:42

    Hello,

    We’ve tried to access wp-admin panel via popup using the credentials you provided but the authorisation window kept to pop up.
    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:36

    Hello,

    This requires additional customization and if you have necessary skills you can try customize the file wp-content/themes/idstore/et-links.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:33

    Hello,

    Full path should be written for an image like http://www.sexy-bunny.com/wp-content/themes/idstore/images/assets/shop-banner.jpg. I’ve edited it in Theme Options > Shop.
    Please check your shop page now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:21

    Hello,

    Are you using any 3rd-party plugins?
    If so try to disable them and check essential grid again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 12:16

    Hello,

    For the Shop page you can create static block using visual composer editor and add its shortcode to Product Page Banner in Theme Options > Shop.
    https://www.8theme.com/demo/docs/royal/#!/6_royal_shortcodes

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 11:56

    Hello,

    Sorry, but we don’t guarantee full compatibility of 3rd-party plugins with our theme.
    You can check perhaps some other plugin is creating a conflict (try to disable them one by one).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 10:04

    Hello,

    You’re welcome.

    Have a nice day.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 10:03

    Hello,

    Please check it now and clear your browser cache.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 09:51

    Hello,

    There are no permissions for the user you created to view all settings.
    Please provide us with full access.
    Have you provided the information of your local server? Can you ask the info at your host?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 09:32

    Hello,

    Sorry, but we are still unable to log in to wp-admin panel. Could you please set the password without special symbols?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 1, 2014 at 09:25

    Hello,

    Have you updated the theme to the latest 1.4 version?
    Please provide us with the link to your contact form and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 22:32

    Hello,

    Please specify what version of Essential Grid plugin you’re using.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:54

    Hello,

    That issue is resolved in a new theme version – 2.4.1. Please update the theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:40

    Hello,

    We’re glad you’ve found the solution.

    Enjoy your work.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:37

    Hello,

    To correct all categories you need go to Products > Categories > open category and re-save it. Errors will disappear. The problem is related to changes made in category header editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:11

    Hello,

    You’re welcome.
    Sorry, but concerning mute option you need contact Revolution Slider team as the issue persists with default WordPress theme too or find some solution for youtube specialized forums.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:08

    Hello,

    Have you checked the required information at your host?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 21:07

    Hello,

    Please specify where you see that warning.
    Could you please provide us with the login credentials to wp-admin panel and FTP?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 20:56

    Hello,

    As I see the images are centred.

    Try to clear browser cache or check with some other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 20:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 20:46

    Hello,

    The problem persists with default WordPress theme too. So you can contact plugin author regarding this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 20:34

    Hello,

    Yes, I mean the “accented letters”. The problem is caused by them.
    Try to use special symbols.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 20:28

    Hello,

    Seems not all content was imported for you. This may be caused by your server configuration.
    Please check what php version is used on a server at your hosting provider. It shouldn’t be less than 5.3 version. Also ask them to increase upload_max_filesize, post_max_size and memory_limit functions.

    Please provide us with wp-admin panel credentials to give you the correct code for menu background color.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 19:22

    Hello,

    You didn’t rename default.custom.css file to custom.css. Please do this via FTP in wp-content/themes/royal directory.
    Also please provide us with FTP credentials to check the issue with Punch fonts.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 19:16

    Hello,

    We’re glad you’ve found the solution.

    If there are any questions let us know.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 19:13

    Hello,

    I’ve checked the products images and some of them weren’t uploaded. For example the path for one of the images is http://plaza38.com/wp-content/uploads/2014/10/Bella-Donna-Damen-Ring-14-Karat-585-Gelbgold-teilrhodiniert-8-Brillanten-012ct-Gr-56-178-924468-0.jpg but there is no such image, try to put this link into browser address bar and you will get 404 error.
    Please make sure all images are uploaded to wp-content/uploads/2014/10 directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    October 31, 2014 at 17:49

    Hello,

    As you’re using French language for the translation apostrophes are used there. This may create a conflict in scripts. We recommend you to replace apostrophes with special symbols http://www.ascii.cl/htmlcodes.htm

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 25,801 through 25,830 (of 31,382 total)
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