Forum Replies Created

Viewing 30 posts - 2,521 through 2,550 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 15:44

    Hello,

    Please clear browser cache and check slider now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 15:37

    Hello,

    What folder should we access? Is it “lifeline_wp”?
    We can’t do this because of permissions:
    Error: Directory /home/lifeline_wp: permission denied
    Error: Failed to retrieve directory listing

    Please check the errors.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 13:21

    Hello,

    You set to stretch row and content in the row settings http://prntscr.com/brxb6g.
    Disable this option and set to “Default”.
    After that check product categories section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 13:18

    Hello,

    1. Quantity arrows were removed in one of Woocommerce updates. To get them back use the plugin https://wordpress.org/plugins/woocommerce-quantity-increment/

    2. Please add this code in Custom CSS for desktop section:

    .row-count-3 .product:nth-child(3n+1) {
        clear: none;
    }

    3. – Disable the plugin “Responsive Menu”.
    – Create footer using Static Blocks with Visual Composer editor in wp-admin panel, then add “8theme – Static Block” widget in Appearance > Widgets > Footer 2.
    – Remove widgets in Appearance > Widgets > Mobile navigation sidebar.
    Use this code in Global Custom CSS:

    .mobile-nav .links {
        background-color: red;
    }

    – Add this code in Global Custom CSS:

    .mobile-nav li > ul {
        background-color: red;
    }
    .mobile-nav li > ul > li a {
        color: white;
    }

    4. Sorry, but I can’t replicate such issue on my side. Background image is loading properly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 12:43

    Hello,

    These settings are related to Woocommerce plugin. You need contact their support team regarding your issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 09:47

    Hello,

    Product Category List will show if you start typing category name. Clarify what category you can’t display.

    My Woo Product Categories Sort Order by Date of editing is not working.

    How can we replicate the issue? Please specify with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 09:42

    Hello,

    1. Are you sure you want to remove background image? All text won’t be visible as it’s white. Do you want to do this only on home page or all pages?

    2. You need create full width menu as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/primary_menu (“8.2 Menu types”).

    3. You need update the plugin Ultimate VC Addons via FTP (download the archive here https://www.8theme.com/download-plugins/) and follow their instruction https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 09:37

    Hello,

    You can use either Global Custom CSS or child style.css file. You won’t lose changes with both methods after theme update. If you created child theme you can make all style modifications in child style.css file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 09:32

    Hello,

    We can’t edit any files in your FTP account getting this notice:
    open for write: permission denied

    Please give us full permissions via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 09:19

    Hello,

    I’ve edited the file wp-content/themes/royal/woocommerce/single-product/tabs/tabs.php
    Please check tabs on single product pages. Now Custom tab is shown the first.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 08:53

    Hello,

    Try to delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from a new theme package.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 08:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 12, 2016 at 07:59

    Hello,

    Please specify how you want to show the blog page and provide WP admin credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:34

    Hello,

    Please try that code in Global Custom CSS section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:33

    Hello,

    In header.php file menu is loaded with the code I gave you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:31

    Hello,

    Add this code in custom.css file:

    .fixed-header-area {
        top: -190px !important;
    }

    How to create custom.css you can watch in this tutorial .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:23

    Hello,

    To edit default theme registration page you need modify the file wp-content/themes/legenda/et-registration.php. Make changes in child theme not to lose them after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:20

    Hello,

    I’ve cleared cache on your server. Now footer is shown this way:
    http://prntscr.com/brlbj6

    Clear your browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:09

    Hello,

    You can search for some plugins for product tag search filter.

    Also, is it possible to use shortcodes so that only specific filters show on certain pages?

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 18:08

    Hello,

    Please add this code in custom.css file:

    .slider-container {
       display: inline-block;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 17:50

    Hello,

    As I see you’ve added the code in CSS block of VC editor on your Blog page:
    http://prntscr.com/brkxkb

    Change font family there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 17:44

    Hello,

    Unfortunately we can only make Tab 7 as the first tab. Do you agree with it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 17:07

    Hello,

    The theme menu code is:

    <?php 
    et_get_main_menu(); 
    et_get_main_menu('main-menu-right');
    ?>

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 17:05

    Hello,

    As I see image and text is shown
    http://prntscr.com/brkbtb

    As for the second link add short description for it and check Facebook share icon then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 16:12

    Hello,

    If you want to hide the current menu add this code in Global Custom CSS:

    .header-type-8 .menu-wrapper {
        border-top: none;
        border-bottom: none;
    }
    header.header .menu-wrapper {
        background: transparent;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 16:09

    Hello,

    You need contact your hosting provider support regarding this query.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 16:08

    Hello,

    Sorry for a delay.
    You need to download the latest version and upload it to “scripts” folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 15:32

    Hello,

    Please show a direct page where you have issue and provide WP admin credentials.
    The link you provided shows Contact page, not product categories.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 14:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 11, 2016 at 14:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 2,550 results - 2,521 through 2,550 (of 31,382 total)
Viewing 30 posts - 2,521 through 2,550 (of 31,382 total)
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