Hello @hostpuppies,
You had Custom CSS disabled in Theme Options > Custom CSS. I’ve enabled it and the changes are visible now.
Please check and clear browser cache before.
Thank you.
Regards,
Eva Kemp.
Hello @hostpuppies,
You had Custom CSS disabled in Theme Options > Custom CSS. I’ve enabled it and the changes are visible now.
Please check and clear browser cache before.
Thank you.
Regards,
Eva Kemp.
Hello,
That code is for Legenda theme.
If you want to add social media icons you can use this shortcode [share]. Insert it to the text editor of your page.
Regards,
Eva Kemp.
Hello,
Concerning your request you need contact our specialists via ticket.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
I’ve added the following code into custom.css file:
.header-type-2.slider-overlap .header .menu .nav-sublist-dropdown {
margin-left: 40px !important;
}
Please check the submenu now.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve edited your homepage and selected “Default” for “Use custom footer for this page” box. Please check your homepage now.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately there is a bug with WP All Import plugin. If you want to use it you can disable other plugins and make import. When you don’t use WP All Import plugin you can disable it.
We’re very sorry for such inconveniences.
We’ll try to fix it in future updates.
Thank you.
Regards,
Eva Kemp.
Hello,
If you want to change the text “Out of stock” to “Sold” you can edit the file wp-content/themes/royal/woocommerce/loop/sale-flash.php. We recommend to make changes in a child theme.
To display “Out of Stock” icon on a mobile device add this code into custom.css file:
@media (max-width: 480px) {.product-content-image .label-product {
display: block;
}}
Regards,
Eva Kemp.
Hello,
Thank you for the access to wp-admin panel, but we also need FTP credentials.
Please provide us with them.
Thank you.
Regards,
Eva Kemp.
Hello,
Have you installed Woocommerce pages after the plugin installation?
Please specify step by step what you want to add to your site. Could you show us a screenshot from our demo ?
Thank you.
Regards,
Eva Kemp.
Hello,
1. Please provide us with FTP credentials as well to check that issue.
2. I’ve added this code into custom.css file to align login pop up box and previous/next products pop up:
.boxed .login-link .login-popup {
left: -210px !important;
}
.product-navigation .next-product .hide-info, .product-navigation .prev-product .hide-info {
left: -230px !important;
}
3. As I see you’ve added google map already.
The captcha image can’t be loaded. If you open its link http://peelingi.home.pl/peelingi/wp-content/themes/royal/framework/inc/really-simple-captcha/tmp/1459135786.png you’ll get 403 error. Perhaps there are some permissions for the folder really-simple-captcha/tmp that prevents it to load. We need FTP info to check it.
4. “Show Filter” means it’ll show shop sidebar which is already visible on the products page.
You can disable that filter in Theme Options > Products Page Layout > Hidden Sidebar > Off.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please take our apologies for misunderstanding.
There is a bug with “portfolio” slug. You need name it differently, e.g. http://sparklesessex.co.uk/our-portfolio.
Sorry for inconveniences.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You need edit the file wp-content/themes/legenda/framework/shortcodes.php (lines 1614, 1618) and change the line http//fonts.googleapis.com/css?family to //fonts.googleapis.com/css?family .
Regards,
Eva Kemp.
Hello,
Unfortunately we couldn’t connect to your FTP account.
Please check if the credentials are correct.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP access.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
As I see you have 2 theme versions.
You should overwrite old files with the new ones as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)
Could you please clarify what you want to achieve with the products categories?
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a link to your site and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Also give us a link to your logo image and specify what header type you want to use.
Thank you.
Regards,
Eva Kemp.
Hello,
If you’re going to use multilingual site you need wpml plugin http://wpml.org/ to achieve this.
It’s fully compatible with our theme.
Regards,
Eva Kemp.
Hello,
The breadcrumbs can be changed in .po file in wp-content/themes/royal/languages directory as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/0_how_to_translate
Thank you.
Regards,
Eva Kemp.
Hello,
Do you still have the problem?
Please provide us with the site link and wp-admin panel credentials in Private Content to be able to check the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
As I understood you want to have all submenu items to show inline, don’t you?
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but the popup “Checkout and Continue Shopping” is available only for single product page.
Please clarify what the issue is with PayPal. I’ve checked it with default WordPress theme and it’s redirecting to the same PayPal page as with our theme.
Thank you.
Regards,
Eva Kemp.
Hello,
Cart icon color can be changed only using some image editor as the icon is located in the directory wp-content/themes/royal/images/sprite/icons.png.
Are you using lisateamo.com as an alias of lisateamo.be?
The problem is caused by fonts. I’ve fixed it with the solution provided here: http://454media.com/cross-origin-resource-sharing-cors-fix/
Please check the site now and clear browser cache before.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a page link for the second screenshot.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for a long delay.
Unfortunately there is no such feature by default but you may customize the files yourself if you have necessary skills. Otherwise such service isn’t for free. If you agree to pay you need create a ticket at https://support.8theme.com/ and mark it “for Olga Barlow”.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot what you want to achieve?
And provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.