Hello,

Sorry, but we provide support only for one site that uses our theme. If you want to get basic support for other site you need have a license key for it. Can you provide us with the keys for the first and second sites?

Thank you.
Regards,
Eva Kemp.

Hello,

Those pages aren’t included in demo content. Sorry. You have to create them yourself using Visual Composer editor.

Thank you.
Regards,
Eva Kemp.

Hello,

Ok. Let us know if further assistance is needed.

Regards,
Eva Kemp.

Hello,

Are you getting any errors?
Please provide us with wp-admin panel and FTP credentials in Private Content, and specify what template you’re trying to install.

Thank you.
Regards,
Eva Kemp.

Hello,

You need create some other footer in Static Block as described in our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer and edit Shop page, set your footer in “Use custom footer for this page” in Page Layout box on the right side.

Regards,
Eva Kemp.

Hello,

In this case you don’t need wpml plugin. You can translate the theme as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Regards,
Eva Kemp.

Hello,

Did you install the theme as described in our documentation?
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

Do you mean you have ajax error when trying to import Essential Grid demo?

Thank you.
Regards,
Eva Kemp.

Hello,

You have 1.4 Royal theme version.
I’ve asked you to update to the latest version 1.5:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

Please do this.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello @BSM9981,

Please update the theme to the latest version 1.5:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)
Don’t forget to create a back up of your files and database before updating.

Thank you.
Regards,
Eva Kemp.

Hello,

I’ve added the following code into custom.css file:
.sidebar-position-without .row-count-4 .product {
border: 2px solid #000;
background-color: #808080;
height: 330px;
width: 250px;
margin-left: 15px;
border-radius: 8px;
}

.col-lg-4 {
width: 30%;
border: 2px solid #000 !important;
margin-left: 15px;
height: 370px;
border-radius: 8px;
background-color: #808080 !important;
}

You can edit background color and border color there.
Please check the products now.

Regards,
Eva Kemp.

Hello,

Thank you for the feedback.
We’d be very thankful if you leave your comment on our site http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

Thank you.
Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.