Hello dear clients,

Concerning the WP Import plugin issue, please check if you’re using the latest versions of the theme and plugins. Also please specify what exactly isn’t working and provide us with the access to wp-admin panel and FTP. We’ll pass the problem to our developers for the bug investigation.

Thank you for your wish to help. We really appreciate it. If your help is needed we’ll let you know.

Regards,
Eva Kemp.

Hello,

Sorry for a delay.
Our developers have been notified and will try to fix it in the next update.

Sorry for inconveniences.

Regards,
Eva Kemp.

Hello,

Please add this code into custom.css file:

.shopping-cart-widget .cart-popup a.button.filled.active.right {
display: none !important;
}

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.

Hello,

When you’re logged in to your themeforest account you can post a comment at this link http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906/comments
The comment form is at the bottom of the page.

Regards,
Eva Kemp.

Hello,

You have to create a separate category for each product in this case.
Sorry for inconveniences.

Regards,
Eva Kemp.

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

Hello,

Have you created back up before update?
You used very old version of the theme and updating the theme may cause some mess on the pages with sections and parallax effect where VC is used! This is due to changes made in the code and separated visual composer as a plugin. Therefore, after the upgrade to Legenda version 2.4.1 be ready that you will need to recreate those pages.
Also delete “wpbakery” folder from wp-content/themes/legenda directory.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

Sorry for a delay.
We’ve updated a parent theme and images are shown now. Seems you didn’t update all files.
Also we’ve fixed the bug with link saving for Single Image element.
Grid view for Products element is created for full width usage, and not for the column as you did and the last product doesn’t fit. That’s why you should use Slider element and set only 3 products as a display limit.

Thank you.
Regards,
Eva Kemp.

Hello,

We’re unable to log in to wp-admin panel getting an error “Invalid username”. Please check the credentials.
To fix the issue with images add this code into custom.css file:

@media (max-width: 480px) { .products-list .product .product-image-wrapper img {
    width: 50% !important;
}
}

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.

Hello,

In this case you have to edit header.php file and add your title there.

Regards,
Eva Kemp.

Hello,

To install base content you need install the required plugins at first.
After the demo content installation check your settings again.

Thank you.
Regards,
Eva Kemp.

Hello,

You didn’t edit .po file in wp-content/themes/royal/languages.
Please read our documentation:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Thank you.
Regards,
Eva Kemp.

Hello,

You need add this code into formsmain.css in the gravity plugin folder:

.gform_wrapper .top_label .gfield_label {
     font-weight: normal !important;
}

As I see font family is the same as on the other pages.

Regards,
Eva Kemp.

Hello,

We’re looking into this issue.
You’ll be notified as soon as possible.

Thank you for your patience.

Regards,
Eva Kemp.